Responsible for identifying and analyzing processes to improve operating efficiency and effectivenesswithin the DSA statewide. Act as co-administrator of the DSA's cloud/secure content platform(s) in orderto ensure compliance with the California Code of Regulations (CCR), Title 24, and other governingregulatory requirements. Generate regular and ad hoc internal reports using Excel and Power BI.

Managed and oversaw 30+ feasibility studies by working directly with clients to identify and evaluate eligibility and qualifications for tax credits complying with IRS guidelines. Collected, analyzed, and reconciled financial and employee payroll/health benefit information to reported amounts on Federal Tax Returns. Directed and supervised activities, projects, or workflow by providing instruction, training, support and guidance to associates. Organized and led discovery calls with clients with a focus on customer service, attention to detail, and workflow. Utilized Microsoft Excel, Teams, and Outlook.

This role consisted of approximately 20% of a typical 40 work weekdedicated to the Data Analyst role detailed below, and the remaining 80% as a Project Manager.

Supported various projects, Directors, and the Incentives Team through research, data analysis, and identification of potential tax credit programs. I managed project deadlines, compliance commitments, and prepared deliverables using Excel and proprietary software for executive and client review.

Worked with various in-house applications and tools like Excel to complete affirmative action plans (AAPs) and various other projects. Collaborated with a team of analysts, consultants, and quality control staff to fulfill own or other team members work products.

Determine eligibility for Unemployment Insurance benefits in accordance with laws, regulations,and policies. Interpret and apply laws, policies, and precedent to decisions consistently toindividual cases. Conduct Unemployment Insurance eligibility interviews.

As part of the Merchandise team, managed andplanned the execution of new product roll out projects with multiple departments and stakeholders,including 200+ stores; including supporting the merchant teams in key inventory changes. Managed dailycompany operations which included replenishment and assortment changes and building Planograms.

Provide additional instruction on class material for Calculus I to class size of approximately 26students, in the form of lectures and guided daily activities. Administer exams and quizzes.

Greet and answer customers' questions about merchandise and advise customers onmerchandise selection. Receive, store, and issue sales floor merchandise. Train new TeamMembers on responsibilities, daily procedures, and safety protocols.

Participate in all phases of research including preparation, calibration, application andmaintenance of equipment to build and use photomultipliers to detect cosmic rays. Utilize basiclab equipment to collect data and use existing programs to evaluate and analyze data.