• Revamp content strategy and collaborate with product management team resulting in 20-30% quarterly increase in lending product sales; implemented SEO optimization and targeted social media campaigns that aligned with customer needs and preferences• Identify complex issues, prepare, and execute monthly marketing plans to target new/existing clients while reviewing weekly analytics on current lending product campaigns which has results of 20% additional revenue by end of year • Work… Show more • Revamp content strategy and collaborate with product management team resulting in 20-30% quarterly increase in lending product sales; implemented SEO optimization and targeted social media campaigns that aligned with customer needs and preferences• Identify complex issues, prepare, and execute monthly marketing plans to target new/existing clients while reviewing weekly analytics on current lending product campaigns which has results of 20% additional revenue by end of year • Work alongside legal and compliance to ensure content is consistent with PNC’s brand and current marketing laws/policies with a current 97% accuracy rate Show less

• Identified sales opportunities and making client referrals • Greeted and engaged clients in branch lobby to identify opportunities, minimize wait time and potential risks • Maintained knowledge on old/new products/services to better guide clients for financial wellness and client retention • Mentored and observed employees in sales with effective language and high gain open-end questions• Reviewed branch merchandising and disclosure to ensure validity • Monitored sales… Show more • Identified sales opportunities and making client referrals • Greeted and engaged clients in branch lobby to identify opportunities, minimize wait time and potential risks • Maintained knowledge on old/new products/services to better guide clients for financial wellness and client retention • Mentored and observed employees in sales with effective language and high gain open-end questions• Reviewed branch merchandising and disclosure to ensure validity • Monitored sales levels through appointment settings in EDGE Show less

• Coordinated and organized meetings with potential new vendors that led to a 15% cost reduction and improved quality • Managed marketing decks for retailer meetings, and created sales plans by utilizing our cross-functional international marketing calendar• Managed trend forecasting for future launches by analyzing relevant data, competitor information and price tier mixes• Conducted research on competitors, current trends and potential opportunities for our brands• Maintained… Show more • Coordinated and organized meetings with potential new vendors that led to a 15% cost reduction and improved quality • Managed marketing decks for retailer meetings, and created sales plans by utilizing our cross-functional international marketing calendar• Managed trend forecasting for future launches by analyzing relevant data, competitor information and price tier mixes• Conducted research on competitors, current trends and potential opportunities for our brands• Maintained up-to-date knowledge of program offerings, competitor analysis, sales across all brands and markets and other necessary data in order to provide excellent assistance to my executive Show less

• Managed email distribution for re-marketing to subscribers of the newsletter• Assisted with content development based on community news, culture, and arts.

Conducted follow-up calls with clients to ensure satisfaction and address any outstanding needsCollaborated closely with the supervisor to support team objectives and maintain workflow efficiencyCoordinated and reviewed lien, litigation, and judgment searches to ensure thoroughness in documentation

My role consisted of basic administrative work. I handled records for disabled students and staff members while maintaining confidentiality. I worked closely with the director and managed her schedule on daily tasks. And at times I would be proctor exams for students when they required isolated testing accommodations.