Fatima Sayed Email & Phone Number

United Kingdom

Pune, Maharashtra, India

• Understand the market, describe product functionality, and prepare for the product launch.
• Act as the Technical Product Manager for the Agile development team, working closely with internal Product Managers to understand high level business needs & business requirements, and represent these back to the Agile.
• Using the Working Backwards method, decompose business requirements and customer experiences into features and functions that drive the platform/product roadmap.
• Drive the technical business and systems analysis based on product requirements to detailed solution development.
• Collaborate with Agile development team(s) and system architects to understand the impact on gateway systems and agree the optimal functional solution for new product features.
• Take an active role in the SAFe PI Planning process, prepare features for the planning event and work through these features with the team to plan their delivery.

Pune, Maharashtra, India

• Worked on the Transaction Fraud APIs for Digital, Cards, Wallets, Payments and Staff Activity journeys.
• Review AS IS business processes and system functionalities and propose TO BE functionalities either through system or processes enhancements.
• Build strong relationships and communicate with a wide spectrum of stakeholders
• Ask focused questions and rapidly gain an in-depth understanding of the current processes and compare and relate to similar situations
• Lead requirements gathering and liaised with Product Owners, Regional Leads and other stakeholders for clarification through workshops or other appropriate means.
• Prepare process flowcharts, HLD, cross functional flow diagrams using MS Visio and API documentations and data mapping for all Fraud APIs on Confluence.

Pune Area, India

• Conduct interviews and brainstorming sessions with key business users to collect information on business processes and user requirements
• Develop wireframes, mockups, sitemaps, and content inventories using tools like Balsamiq, Sketch, Lucid chart, Mock Flow.
• Prepare Business Requirement Documents, User Requirement Specification and Functional Requirement Specifications.
• Create Data Flow Diagrams, Use Cases, State Diagrams, Sequence Diagrams, Component Diagrams, Use Case Diagrams & Activity diagrams.
• Perform RCA, Gap analysis and Impact Analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements.
• Provide leadership and mentorship as a Scrum Master on a software development project to deliver enhancements and new functionality to software applications using the Scrum methodology.

Pune Area, India

• Worked and supported all aspects of sales data activities and sales channels development for the company products and services to build and maintain business relationships with decision makers and influencers.
• Analyzed and prepared reports from raw data provided by sales team
• Compiled and accurately entered electronic data of medical professionals
• Maintained and updated the customer service database using master data management.
• Managed call flow and responded to technical support needs of patients and doctors
• Resolved customer issues in a clear, courteous, and straightforward manner

Pune Area, India

Bachelor Of Engineering - Be, Electrical And Electronics Engineering, A

Hsc, Science, A

Ssc, A