Fatima Sayed Email & Phone Number

United Kingdom

Pune, Maharashtra, India

•Understand the market, describe product functionality, and prepare for the product launch.•Act as the Technical Product Manager for the Agile development team, working closely with internal Product Managers to understand high level business needs & business requirements, and represent these back to the Agile team.•Using the Working Backwards method, decompose business requirements and customer experiences into features and functions that drive the platform/product roadmap.•Drive the technical business and systems analysis based on product requirements to detailed solution development.•Collaborate with Agile development team(s) and system architects to understand the impact on gateway systems and agree the optimal functional solution for new product features.•Take an active role in the SAFe PI Planning process, prepare features for the planning event and work through these features with the team to plan their delivery.•Through team backlog grooming sessions and individual elaboration activity, define user stories that capture the functional requirements identified to meet the agreed solution. •Take responsibility for the prioritization of the team backlog and for accepting user stories on build completion.•Clarify and answer various functional questions that teams might have with respect to the Features/Stories, such that the teams are able to carry out the development as per expectations.•Contribute near-term input (quarterly) for the platform product portfolio and roadmap, prioritizing the backlog while defining the acceptance criteria for user stories.•Gather requirements, maintain product backlog, and execute sprints as per SAFe agile process. Track scope, time, communication, risk, and quality of project as part of the product owner role in SAFe.•Own and manage product documentation ensuring features and associated documentation are clear and easily consumable by other engineering teams.

Pune, Maharashtra, India

•Worked on the Transaction Fraud APIs for Digital, Cards, Wallets, Payments and Staff Activity journeys. •Review AS IS business processes and system functionalities and propose TO BE functionalities either through system or processes enhancements.•Build strong relationships and communicate with a wide spectrum of stakeholders•Ask focused questions and rapidly gain an in-depth understanding of the current processes and compare and relate to similar situations•Lead requirements gathering and liaised with Product Owners, Regional Leads and other stakeholders for clarification through workshops or other appropriate means.•Prepare process flowcharts, HLD, cross functional flow diagrams using MS Visio and API documentations and data mapping for all Fraud APIs on Confluence.•Create user stories, tasks and subtasks for the Scrum team enclosing all required details and documentations in JIRA•Facilitate Scrum Ceremonies as a Scrum Master – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives and keep track of teams work and velocity by creating Burn-down charts•Drive project delivery pro-actively, balancing planning, scope, schedule, budget, communications and highlight risks, issues, or dependencies with other projects or BAU activities•Work on resource capacity management with Finance and Planning team for allocating resources, budgeting and forecast updates.•Guide teams and refine Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.•Support the Engineering teams during the entire development life cycle by liaising with the broader project team to ensure supporting dependencies and deliverables are being met.•Create dashboards using AppDynamics or Tableau, search and report transaction logs using Splunk and SQL

Pune Area, India

•Conduct interviews and brainstorming sessions with key business users to collect information on business processes and user requirements•Develop wireframes, mockups, sitemaps, and content inventories using tools like Balsamiq, Sketch, Lucid chart, Mock Flow.•Prepare Business Requirement Documents, User Requirement Specification and Functional Requirement Specifications. •Create Data Flow Diagrams, Use Cases, State Diagrams, Sequence Diagrams, Component Diagrams, Use Case Diagrams & Activity diagrams.•Perform RCA, Gap analysis and Impact Analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements.•Provide leadership and mentorship as a Scrum Master on a software development project to deliver enhancements and new functionality to software applications using the Scrum methodology.•Facilitate Scrum Ceremonies as a Scrum Master – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives and keep track of teams work and velocity by creating Burn-down charts•Support the Product Owners with updating and grooming the product backlog•Assist QA team in developing Test Scripts, Test Cases and Test Plans for the User Acceptance testing.•Track all the tasks, deadlines, files, discussions, and announcements that happen around work using tools like, Basecamp, Asana and Trello.•Lead a team of Business Analysts, assign tasks to associates, track progress and update managers, partners and clients, as necessary.•Provide leadership, training, coaching, and guidance to junior staff.

Pune Area, India

Worked and supported all aspects of sales data activities and sales channels development for the company products and services to build and maintain business relationships with decision makers and influencers.• Analyzed and prepared reports from raw data provided by sales team• Compiled and accurately entered electronic data of medical professionals• Maintained and updated the customer service database using master data management.• Managed call flow and responded to technical support needs of patients and doctors• Resolved customer issues in a clear, courteous, and straightforward manner• Conducted research to address customer concerns• Coordinated patient appointments and assisted them with booking appointments

Pune Area, India

Bachelor Of Engineering - Be, Electrical And Electronics Engineering, A

Hsc, Science, A

Ssc, A