Michael Rogerson Email & Phone Number

Dublin, County Dublin, Ireland

 Managing a team of 6 Second Line of Defence Quality Reviewers. Ensures region/team achieves KYC quality review targets and completes feedback loop in a timely manner. Proactively review metrics and KPI’s to identify emerging trends. Manage continuous improvement plan and track implementation and success of initiatives. Provide updates at regular meetings with KYC Operations, RCT, Compliance and Senior management. Manage departmental projects. Provide training to new recruits and provide coaching to existing team members.

County Dublin, Ireland

 Conduct end to end in-process reviews of KYC records (Corporations, Funds, Banks, Financial Institutions) for all EMEA Countries Advise on Policy/Procedure updates. Provide feedback and coaching to KYC Case Managers Act as SME on the team and provide guidance to fellow team members. Achieve operational goals set and deliver against agreed targets in terms of quality and productivity. Conduct interviews and assist in hiring process.

Rotherham

Working on the Account Review team I managed event driven reviews received on Business customers.Main Responsibilities:o Reviewing changes to business structures to keep Bank records accurate and up to date.o Reviewing transactional activity to identify any potential money laundering or terrorist financing.o Completing customer due diligence checks such as Know Your Business, Know Your Customer and Credit Risk Assessment in order to make sure the banks Anti-Money Laundering obligations are maintained.o Completing reports to the Banks Central Exceptions Unit giving a recommendation on whether a customer relationship should be retained or not

Working as a senior on part of a small team, I manage a portfolio of accounts for a number of different clients ensuring repayment of arrears as efficiently as possible.Duties;o Negotiate payments and payment arrangements in line with collections policies and practiceso Consistently deliver a positive Customer Experienceo Achieve departmental quality objectiveso Achieve departmental performance targetso Accurate amendment and maintenance of accounts on relevant systems

Bluestone Group is a multi-national investment and asset management business with offices in Europe and Australasia. In December 2011 Bluestone participated in the purchase of a €350m portfolio of car and equipment receivables from Bank of Scotland in Ireland. Day-to-day management of the portfolio successfully transitioned to Bluestone in June 2012 and involved adapting Bluestone's core technical platform (BOSS) for use in Ireland. I have responsibility for managing part of the acquired portfolio.My responsibilities are as follows:•Negotiate Full and Final Settlements•Restructure/negotiate payment terms satisfactory for both parties•Repossess and assist with the disposal of assets when necessary•Liaise with both internal and external solicitors on Legal Cases when necessary•Complete Credit papers/applications for review by the Bluestone Asset Management Credit Committee •Monitor agreements made and account performance•Respond to Defendant/Defendants solicitor queries and attend at court hearings if required

Accounting, Accounting And Finance, 2Nd Class

Activities and Societies: Rugby League Captain and Secretary

Financial Planning And Services

APP, Loans, Law and Regulation