Fatima P. Email & Phone Number

Livingston, Gb

Scotland, United Kingdom

• Resolving tickets related to Salesforce issues including Access permissions, setup and configurations, creating reports and dashboards, creating new objects along with record types and page layouts, insert and delete records with Data Loader.• Creating and running unit tests. Peer testing for development of new features. Conduct manual and automated tests against work to ensure it meets customer expectations.• Working in agile environment on two-week sprints with strict deadlines alongside updating Jira board with task updates, unit test results and solution design document.• Providing technical solutions, system development and administration on Salesforce CRM and associated clouds including Sales,Service and Marketing Cloud.• Working with users, product owners and team members to understand requirements, and help translate these into development tasks.• Following internal processes and standards for managing software development across its lifecycle, from initial design to regular feature releases and bug fixes.•Worked on Salesforce marketing Cloud to create Data extensions ,journeys in journey Builder and testing of journeys .

London, England, United Kingdom

Perform Automation testing using Java with Selenium Web driver to automate browsers and increase test efficiency in order to create a quality product. Perform black box, integration, system and performance testing to ensure system quality and standards. Develop and maintain test scenarios and test cases to perform positive and negative testing for the application. Worked with Agile Methodology using JIRA for project management and bug tracking. Actively participated in Sprint Grooming, Sprint Planning, Sprint Demo, Retrospective and daily Stand-Up Meetings to increase team collaboration related to ongoing projects.

London, England, United Kingdom

 Test Functionality and GUI according to Functional Specification and design document To ensure newly product is bug free before release Plan and implement testing strategies and procedures. Ensure customer's needs are being met per functional specifications. Work with other members of the team to improve our processes, tools, methods, effectiveness and efficiency. Verify the issues reported by the client.

Bachelor Of Engineering, Computer And Information Systems

City And Guilds Level 3 Award, Education And Training(Aet)

Education record