Customer Experience Specialist
Current> Assist users in conducting proper financial or investment planning and provide explanations regarding the advantage and risks. I also help reduce user concerns about problems experienced by answering questions. > Provide recommendations to users according to their risk profile, funds owned, investment objectives, and preferences in meeting user needs. > Track, report, and analyze mutual fund purchase constraints using the Virtual Account method with Settlement team. > Analyze Mutual Funds, Stocks, SBN, and Bonds products FRThis job makes me indirectly updated about market conditions in Indonesia such as the state of the national economy, investment opportunities and capital markets, as well as the latest financial products.