I’ve spent nearly two decades as a multi-site hospitality business owner obsessed with providing quality at every level twinned with the best customer service. In 2019 I took on another challenge and embarked on a new career in the automotive industry, first as a sales executive at Marshall BMW in Hook, Hampshire and after 3 successful years in I moved across to an amazing brand and a brilliant new role as Business Manager at Hampshire MINI. ———-I’m a highly professional business owner with nearly 20 years experience of owning and operating a high quality, successful multi-site pub restaurant business focused on fresh food, excellent quality cooking, great service and above all a memorable customer experience.I am proud to have specialised in bringing dormant businesses to market from concept to delivery as well as turning failing businesses into thriving food and beverage success stories.
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Company DirectorThe New Inn At Heckfield Dec 2022 - PresentHeckfield, England, United KingdomFamily-owned beautifully refurbished Grade II listed pub with rooms situated in the delightful rural Hampshire village of Heckfield. With beautiful views over the Hampshire countryside we offer the perfect setting to relax and recharge the batteries away from the hustle and bustle of everyday life.With a truly unique history and after 25 years, The NEW INN is now firmly back in the family and we couldn’t be more excited to welcome you in to enjoy hospitality at it’s very best. Comfortable spacious rooms with King size beds, home-cooked food, open fires, strong WI-FI, local artisan suppliers of food and drink plus excellent personal service.REOPENING FEBRUARY 2023 -
Brand ManagerMarshall Motor Group Sep 2022 - Dec 2022Hook, England, United Kingdom -
Business ManagerMarshall Motor Group Apr 2022 - Sep 2022Hook, England, United Kingdom -
Sales ExecutiveMarshall Motor Group Jan 2019 - Apr 2022Hook, Hampshire, United Kingdom -
Managing DirectorInnjoy Ltd Oct 2001 - Jan 2019Hook, HampshireI am a quality obsessed food and beverage business owner with seventeen years experience of owning and operating a multi-site pub restaurant business focused solely on fresh food and excellent quality cooking.Being a business owner is about far more than one role, although operations has been my chief responsibility, I multi-task across all business functions and build effective and mutually beneficial relationships with everyone throughout.My approach is process-driven to ensure consistency whilst always listening to others to affect positive change. Planning, training, selling, coaching and delivering results through a 'get the job done' attitude sums up how I execute my responsibilities at Innjoy Ltd.I am a self-motivated, commercially experienced leader with relentless entrepreneurial drive to build business and deliver profit. Having successfully sold this business (Innjoy Ltd) to a larger multiple operator, I have extensive on-trade experience and a wealth of operational management skills in negotiation, strategy, marketing, sales and customer service.BACKGROUNDSet up in 2001 with the purchase of an Enterprise Inns leasehold to The Lamb, in rural Wiltshire. We grew the business, which was taking less than £700 per week to trading at well in excess of £10k per week inside 12 months. In 2004 Innjoy took on its second venue, The Vine in Hambledon, Hampshire and turnover was doubled inside a year to more than £600k per annum.In January 2008 Innjoy took on the leasehold interest of a closed Marstons PLC site, The Dorchester Arms in Hook. The restaurant was renamed The Hogget and following a £330k refurbishment was reopened that April and has grown exponentially since. With only 65 covers it now turns over in excess of £850k pa and has seen growth of 5/10% year-on-year with high GP. Other businesses include The Exchequer, Fleet, Hampshire.
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Head Of Uk Business DevelopmentCricinfo Uk 1999 - 2001London, United KingdomCricInfo was the largest sports web site in the world and my role was to research, negotiate and close new revenue streams for this rising dotcom company. I worked closely with other UK businesses building mutually valuable profit driven relationships which demanded a flexible approach to new business and an entrepreneurial flair to structure deals.
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Frequently Asked Questions about Tom Faulkner
What company does Tom Faulkner work for?
Tom Faulkner works for The New Inn At Heckfield
What is Tom Faulkner's role at the current company?
Tom Faulkner's current role is Company Director.
What schools did Tom Faulkner attend?
Tom Faulkner attended Solent University.
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Tom Faulkner has skills like Leadership, Management, Team Building, Social Media, Marketing, Customer Service, Strategic Planning, Sales.
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Tom Faulkner
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