Project Manager
Current• Successfully led 4 projects with 10+ team members, managing fixed cost and dedicated team models. • Ensured on-time and within-budget completions, applying essential SDLC processes for project success.• Drove high customer satisfaction through effective communication and relationship-building. • Fostered strong partnerships with internal/external stakeholders for aligned project and customer success goals. • Orchestrated seamless collaboration among cross-functional… Show more • Successfully led 4 projects with 10+ team members, managing fixed cost and dedicated team models. • Ensured on-time and within-budget completions, applying essential SDLC processes for project success.• Drove high customer satisfaction through effective communication and relationship-building. • Fostered strong partnerships with internal/external stakeholders for aligned project and customer success goals. • Orchestrated seamless collaboration among cross-functional teams.• Established and maintained client relationships as the primary point of contact.• Developed and executed strategic plans aligning projects with organizational objectives. • Proactively identified and mitigated project risks, resolving issues promptly.• Used data analytics and feedback for informed project delivery and customer success decision-making. • Conducted client training and onboarding sessions for smooth transitions and optimal software use. • Monitored KPIs for projects and customer success, providing insights for improvements.• Mentored and coached team members, fostering professional development and collaboration.• Developed a solution for a client within the deadline and budget, with an estimated 9-month development work delivered in just 6 months.• Ensured proper handover and training to the client's team for seamless post-implementation operations. Show less