Fayaz Shaikh

Fayaz Shaikh Email and Phone Number

General Manager, Customer Experience and Digital Transformation @ BCD Travel
Mumbai, MH, IN
Fayaz Shaikh's Location
Mumbai, Maharashtra, India, India
About Fayaz Shaikh

A competent professional with over 28 years of extensive experience in managing Credit Control, MIS, Finance and Accounts; presently associated with BCD Travel India Private Limited, Mumbai as National Manager - Credit Control.Winner of Circle of Excellence (COE) for 2018, Global employee recognition program felicitated at Cancun, Mexico in May 2019. Demonstrated proficiency in following up for accounts receivables after invoicing debtors, conducting ageing analysis with an aim to keep receivables under control and collections of payments.Adept at implementing the financial procedures, Issue Root Cause Analysis. Knowledge of the end to end process, including touch points to other organizational processes. Maintaining accounts as per the statutory requirements and Income Tax Act.Deft in verifying operational efficiency levels & recommending cost control measures for improvement in bottom line performance.Extensive experience in the maintenance, consolidation and finalisation of monthly and annual accounts. Deft in investigating and understanding key business issues behind the numbers and providing clear, concise and timely analysis & recommendations.Keen understanding and significant experience in financial software packages and their application.Adept at implementing the Financial Backoffice System [SAP] & Travel Backoffice systemDeft in BTA, CTA & Credit Card process.Strong analytical & organizational abilities with proficiency in auditing, taxation, implementing MIS reporting & budgeting.

Fayaz Shaikh's Current Company Details
BCD Travel

Bcd Travel

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General Manager, Customer Experience and Digital Transformation
Mumbai, MH, IN
Website:
bcdtravel.com
Employees:
16339
Fayaz Shaikh Work Experience Details
  • Bcd Travel
    General Manager, Customer Experience And Digital Transformation
    Bcd Travel
    Mumbai, Mh, In
  • Bcd Travel
    General Manager, Customer Experience & Digital Transformation
    Bcd Travel Jan 2022 - Present
    Mumbai, Maharashtra, India
  • Bcd Travel
    National Manager - Credit Control
    Bcd Travel Sep 2011 - Present
    Mumbai Area, India
    Pivotal in setting up separate vertical for Credit Control within organization ensuring dedicated staff is available to focus on core collection.Maintained 24-27 Days DSO for PAN India from 41 days. Developed standard process for Credit Control team enhancing their performance and in turn increase in cash flow.Pivotal in assisting Sales & Implementation team to formulate/ redesign/ develop the process notes towards work systems as per organization and customer requirements and implemented same. Restructured the BTA/CTA process within organization and brought down the dispute & chargeback ratio.Rolled Incentive scheme for staff which helped in enhancing the collection and minimize overdue outstanding from aging.Pivotal in setting up automated process for BTA, CTA & Credit Card.Created a culture of performance excellence within the organization leading to substantial growth in collections.Developed high level of customer satisfaction through systematic planning and various initiatives.Analyzed the credit terms of customer and renegotiated credit terms and improved cash flow.Ensured resource availability for smooth business functioning.
  • Trail Blazer Tours India Private Limited
    Manager Credit Control & Accounts (Corporate Travels)
    Trail Blazer Tours India Private Limited Sep 2009 - Sep 2011
    Mumbai Area, India
    Noteworthy Milestones Spearheaded operations for the total branch functions for Credit Control & Principle Air/Supplier. Pivotal in assisting for Sales development and review of existing corporate houses. Collated all MIS related to Credit Control, Principle Air/Supplier & Corporate House. Ensured strict control on debtors as Corporate Travel was newly started business.Pivotal in setting up of entire process of debtors & creditors.
  • Thomas Cook India Limited
    Manager Credit Control (Corporate Travel)
    Thomas Cook India Limited Jan 2006 - Sep 2009
    Mumbai Area, India
    Joined as Assistant Manager – Credit Control & Accounts and promoted every year for good performanceNoteworthy Milestones Assisting All India Manager Credit Control to maintained all India age wise and maintained 39-42 Days DSO for All India. Maintained DSO of 37 Days for Branch.Adhered & ensured maintaining controls on highly developing and challenging branch.Ensured the approval of the Debtors’ Collection Process by senior management & was rolled out on all India basis.Appreciated and was awarded to purse MBA by company for consistently delivering high result on performance.
  • Amrit Seair Express Private Limited
    Branch Manager
    Amrit Seair Express Private Limited Feb 1999 - Dec 2005
    Mumbai Area, India
    Noteworthy Milestones Spearheaded business operations managing the Mumbai Branch Independently.Worked in close coordination with Airlines, Customers & Customs authority in Mumbai and regional office of Ahmedabad, Baroda, Surat, Pune, Bangalore and Hyderabad. Established good contact with Airlines and Customs with better tonnage and revenue for region.Brought the company name in Top 50 IATA cargo agent on all India for tonnage.
  • Saudi Industries For Pipes Company Limited
    Assistance Mis In-Charge / Programmmer
    Saudi Industries For Pipes Company Limited Sep 1996 - Jan 1999
    Saudi Arabia
    Noteworthy Milestones Entrusted with role of replacing Manual Inventory system into Computerized Inventory for factory, which was linked to Financial Accounting Systems resulting in better management of Inventory.Managing the gamut of tasks pertaining to consolidation, critical analysis of the plant wise raw data and representing the same in the form of monthly contribution and profitability statement. Preparing the entire MIS entailing the preparation of weekly (Projected); monthly (actual) & (projected) Profitability Statement on Individual project basis.Preparing project feasibility report for every new project.Conducted various Audits under ISO Audit.
  • Sumeet Machines Limited
    E.D.P. In-Charge / Programmer
    Sumeet Machines Limited Oct 1995 - Sep 1996
    Mumbai Area, India
  • Indian Gum Industries Limited
    Assistant E.D.P. In-Charge / Programmer
    Indian Gum Industries Limited Sep 1993 - Oct 1995
    Mumbai Area, India

Fayaz Shaikh Education Details

Frequently Asked Questions about Fayaz Shaikh

What company does Fayaz Shaikh work for?

Fayaz Shaikh works for Bcd Travel

What is Fayaz Shaikh's role at the current company?

Fayaz Shaikh's current role is General Manager, Customer Experience and Digital Transformation.

What schools did Fayaz Shaikh attend?

Fayaz Shaikh attended Osmania University.

Who are Fayaz Shaikh's colleagues?

Fayaz Shaikh's colleagues are Fernanda Delgado Vargas, Julie Castellón, Betty Williams, Emilia Godinez, John Tejeda, Ibolya Csatári-Zsombok, Jacobo Canady Salgado.

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