AeroLeads people directory · profile
Fayaz Alam Email & Phone Number
Director, Operational Excellence and Transformation
at
Afiniti
1 work email found
@afiniti.com
2 phones found area 434
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Operational Excellence and Transformation
Location
Islāmābād, Pakistan, Pakistan
Company size
Who is Fayaz Alam? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Fayaz Alam is listed as Director, Operational Excellence and Transformation at Afiniti, a company with 1377 employees, based in Islāmābād, Pakistan, Pakistan. AeroLeads shows a work email signal at afiniti.com, phone signal with area code 434, and a matched LinkedIn profile for Fayaz Alam.
Fayaz Alam previously worked as Director, Operational Excellence at Afiniti and Associate Director, Technical Product Management at Afiniti. Fayaz Alam holds Bit (Hons), Information Technology from Iqra University (Official).
Company email context
Email format at Afiniti
This section adds company-level context without repeating Fayaz Alam's masked contact details.
{first}.{last}@afiniti.com
89% confidence
AeroLeads found 1 current-domain work email signal for Fayaz Alam. Compare company email patterns before reaching out.
Profile bio
About Fayaz Alam
Fayaz is a seasoned professional with a track record of driving sustainable changes in the organization. His strength lies in transforming struggling and bureaucratic initiatives into cost-effective, compliant programs with timely delivery. By building rapid rapport, he becomes a trusted advisor for the clients and stakeholders. He has amassed 18 years of experience in managing his way upward the career ladder, from working as service desk analyst to system administrator to the managerial and leadership levels; he has been managing large-scale IT Operations, Organizational Transformation, Service Delivery, Governance and product improvement initiatives. Fayaz's ability to bring together diverse global technology resources into a unified delivery organization has resulted in best-in-class delivery teams. Additionally, Fayaz holds ITIL v3 Expert and ITIL v4 Managing Professional certifications, demonstrating his expertise in IT Service Management.This combination of skills, experience and mindset; positions him as a valuable asset in running technology operations and driving successful organizational transformation and innovation.Outside of work, he enjoys spending quality time with his family & friends and embraces opportunities for travel, walks, and hikes.Core Strengths: * Leadership & Stakeholder Management * Innovation, Transformation & Automation* Executive Dashboards, KPIs & Governance* ITSM, Change Management, Release & Deployment* Program Management* Analytics & Problem Solving* Vendor & Budget Management
Listed skills include Team Management, It Service Management, It Operations, Itil, and 17 others.
Current workplace
Fayaz Alam's current company
Company context helps verify the profile and gives searchers a useful next step.
Afiniti
9 roles
Fayaz Alam work experience
A career timeline built from the work history available for this profile.
Director, Operational Excellence
CurrentLeading company-wide operational excellence and transformation initiatives that focuses on creating value for customers, engaging workforce, and ensuring that processes & tools are scalable and user-friendly. Driving a metrics based, data driven culture with a focus on continuous improvement.Monitoring and analyzing metrics & KPIs to identify trends and.
Jan 2022 - Present
Associate Director, Technical Product Management
Led the engineers, architects and operations teams in putting product strategy into reality by translating product roadmap features into well-defined product requirements including features, user stories, and acceptance criteria.
Jan 2021 - Dec 2021
Program Architect, Itsm & Automation
To deliver efficient and effective services to the customers by identifying & fixing process bottlenecks and operational inefficiencies. To run automation activities in the operational organization to reduce human efforts and errors.Led and delivered the following projects:* Development and deployment of automated incident detection tool that reduced the.
Jul 2018 - Dec 2020
Sr. Manager, Global Production Support
To protect company's revenue by assuring the highest level of service availability and customer-experience in each of our client deployments. To recruit, onboard, train and lead the production operations team spread across the globe.Achievements:*Achieved 98.5% Service availability via improved TTD & TTR i.e. detection and restoration time.*Led expansion.
Oct 2016 - Jun 2018
Manager, It Services & Operations
To lead Global IT Operations team focused on improving service availability and minizine restoration time. Responsible for procurement of Datacenter equipment, managing contracts with partner and SLAs with service providers.ACCOMPLISHMENTS* Led the Data Center build and expansion of NOC operations in Pakistan, India and Philippines.* Designed and.
May 2012 - Oct 2016
Manager - Global Service Desk & Procurement
Snl Financial
Feb 2009 - Apr 2012
It Support Administrator
Snl Financial
Jul 2006 - Jan 2009
Technology Support Engineer
Jan 2006 - Jul 2006
Team & coworkers
Colleagues at Afiniti
Other employees you can reach at afiniti.com. View company contacts for 1377 employees →
HY
Hassan Yousaf
Colleague at Afiniti
Lahore, Punjab, Pakistan, Pakistan
View →
SI
Sara Inam
Colleague at Afiniti
Karāchi, Sindh, Pakistan, Pakistan
View →
AM
Abdul Moiz Mehmood
Colleague at Afiniti
New York, New York, United States, United States
View →
YA
Yiğit Ali Demir
Colleague at Afiniti
Istanbul, Istanbul, Türkiye, Turkey
View →
HM
Hammad Malik
Colleague at Afiniti
Karachi Division, Sindh, Pakistan, Pakistan
View →
YG
Yusuf Gürsoy
Colleague at Afiniti
Istanbul, Istanbul, Türkiye, Turkey
View →
MF
Muqaddas Fatima
Colleague at Afiniti
Rawalpindi District, Punjab, Pakistan, Pakistan
View →
MZ
Muhammad Zeeshan
Colleague at Afiniti
Pakistan, Pakistan
View →
NZ
Nouman Zahid
Colleague at Afiniti
Pakistan, Pakistan
View →
WZ
Wahaj Zuberi
Colleague at Afiniti
Islāmābād, Pakistan, Pakistan
View →
Hassan Yousaf
Colleague at Afiniti
Lahore, Punjab, Pakistan, Pakistan
View →
SI
Sara Inam
Colleague at Afiniti
Karāchi, Sindh, Pakistan, Pakistan
View →
AM
Abdul Moiz Mehmood
Colleague at Afiniti
New York, New York, United States, United States
View →
YA
Yiğit Ali Demir
Colleague at Afiniti
Istanbul, Istanbul, Türkiye, Turkey
View →
HM
Hammad Malik
Colleague at Afiniti
Karachi Division, Sindh, Pakistan, Pakistan
View →
YG
Yusuf Gürsoy
Colleague at Afiniti
Istanbul, Istanbul, Türkiye, Turkey
View →
MF
Muqaddas Fatima
Colleague at Afiniti
Rawalpindi District, Punjab, Pakistan, Pakistan
View →
MZ
Muhammad Zeeshan
Colleague at Afiniti
Pakistan, Pakistan
View →
NZ
Nouman Zahid
Colleague at Afiniti
Pakistan, Pakistan
View →
WZ
Wahaj Zuberi
Colleague at Afiniti
Islāmābād, Pakistan, Pakistan
View →
1 education record
Fayaz Alam education
FAQ
Frequently asked questions about Fayaz Alam
Quick answers generated from the profile data available on this page.
What company does Fayaz Alam work for?
Fayaz Alam works for Afiniti.
What is Fayaz Alam's role at Afiniti?
Fayaz Alam is listed as Director, Operational Excellence and Transformation at Afiniti.
What is Fayaz Alam's email address?
AeroLeads has found 1 work email signal at @afiniti.com for Fayaz Alam at Afiniti.
What is Fayaz Alam's phone number?
AeroLeads has found 2 phone signal(s) with area code 434 for Fayaz Alam at Afiniti.
Where is Fayaz Alam based?
Fayaz Alam is based in Islāmābād, Pakistan, Pakistan while working with Afiniti.
What companies has Fayaz Alam worked for?
Fayaz Alam has worked for Afiniti, Afiniti.Com, S&P Global Market Intelligence, Snl Financial, and Voxel Communications.
Who are Fayaz Alam's colleagues at Afiniti?
Fayaz Alam's colleagues at Afiniti include Hassan Yousaf, Sara Inam, Abdul Moiz Mehmood, Yiğit Ali Demir, and Hammad Malik.
How can I contact Fayaz Alam?
You can use AeroLeads to view verified contact signals for Fayaz Alam at Afiniti, including work email, phone, and LinkedIn data when available.
What schools did Fayaz Alam attend?
Fayaz Alam holds Bit (Hons), Information Technology from Iqra University (Official).
What skills is Fayaz Alam known for?
Fayaz Alam is listed with skills including Team Management, It Service Management, It Operations, Itil, Business Analysis, Leadership, Process Improvement, and Service Delivery.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Fayaz Alam you were looking for.
View similar profiles
