Faye Risdon Email & Phone Number

National

Working within the Hotel Sector Team, I am responsible for Hilton, Marriott and Raddisson Hotels Nationally. Sourcing and distributing generic and bespoke catering disposables and chemicals.Managing category and product switches to save the customer money and to increase Bunzl's profitability.Understanding the needs of the customer and build relationships with key stakeholders.Work closely with all of our suppliers and stock controllers to ensure efficiency of all deliveries. Offer advice, consultation and review of product ranges to customers seeking to behave more sustainable.Review compliance within the customer portfolio and the use of GAP analysis.Liaise with internal key stakeholders to meet customer needs, ensuring smooth running of the account and a programme of continual improvement.Prioritise workload and meet deadlines.Solution based approach to managing customer challenges, ensuring that they receive the best experience possible.Work to a high specification in order to improve and maintain quality.

Focus House Ashford, Kent

Working in a very face passed Call Centre I looked after the NHS, TUCCO ,NUSSL and NAFFI Orders.Ensuring accuracy of all orders. Up-selling, cross-selling. Gap analysis.Working well within a Team and liaising with Supply Chain and Transport. Meeting Targets.