Faye Daffarn is a Managing Director at Tug Agency. Colleagues describe her as "Faye is a great Business Development Manager and really helped me to secure Big Mouth Media as a retained agency for Estee Lauder Companies – spending time with our senior managers and presenting to the wider team. Since then she has managed our account ensuring we are always getting the best levels of service from the agency and that we are always up to date with the additional services that Big Mouth media offer. She is very honest, down-to-earth and definitely cares for her clients." and "Faye's work as our account manager on an SEO linking project was always first rate, and her manner was that rare combination - personable & professional."