Sales Administrator
Southampton, United Kingdom
Sole Administrator for Oak Furniture Land, Southampton. Responsible for all administrative tasks in support of the store and the sales team, with daily use of a variety of software packages. Primarily, Microsoft Office (Word, Excel, Power Point), Gmail, Google Docs, CRM systems and file transfer websites. My main focus included maintaining accurate Excel sales trackers, handling all incoming and outgoing telephone correspondence. This required excellent customer service and communication skills, whilst maintaining brand promotion and company ethos.As store administrator, it was also my responsibility to raise purchase orders for replacement items and parts for damaged goods for customers and in store, liaising with company staff and superior staff in head office and other stores, maintain and control all cash flow and attending weekly meetings to highlight potential issues within the store in regards to staff and customer comments and complaints. Alongside my administrative support, I also excersized my creative side via means of spatial floor planning and visually merchandising the store. This includes the arrangement and floor plan of the furniture, the accessories, the rotation of the advertisement campaigns and store and window displays.