I have been promoted as Group Head IT and transferred to our parent company Ithaca Capital PVT limited in recognition to my performance over the years in Optimus limited and in other sister concern companies.Ithaca Capital is a privately held investment holding company and has built many different subsidiaries with a diverse portfolio of businesses in Pakistan. 1. Road Transportation – HERTZ2. Power Generation – HCPC / HAWA Energy3. Financial Services –… Show more I have been promoted as Group Head IT and transferred to our parent company Ithaca Capital PVT limited in recognition to my performance over the years in Optimus limited and in other sister concern companies.Ithaca Capital is a privately held investment holding company and has built many different subsidiaries with a diverse portfolio of businesses in Pakistan. 1. Road Transportation – HERTZ2. Power Generation – HCPC / HAWA Energy3. Financial Services – CALCORP4. Security & Manpower Related Services – Mustang Securities / Mustang HRMS/ Mustang Eye.5. Consumer - KIDCO Show less

• Assistant Manager IT (2010) – Desktop Support and Maintenance.• Manager IT (2011) – IT Infrastructure + Comm. Networks +Lead Helpdesk Team.• Senior Manager IT (2013) – Lead IS Applications Team- Analysis, implementation & Maintenance + IT Security + Data Security.• DGM – IT + Admin (2017) – Project implementations, Budgeting + IT & IS infrastructure Management +Disaster Recovery +Office Migrations & setup + lead Office administration department.… Show more • Assistant Manager IT (2010) – Desktop Support and Maintenance.• Manager IT (2011) – IT Infrastructure + Comm. Networks +Lead Helpdesk Team.• Senior Manager IT (2013) – Lead IS Applications Team- Analysis, implementation & Maintenance + IT Security + Data Security.• DGM – IT + Admin (2017) – Project implementations, Budgeting + IT & IS infrastructure Management +Disaster Recovery +Office Migrations & setup + lead Office administration department. Key Deliverables:• Led and supported IT Helpdesk • Managed and developed IT infrastructure across Pakistan to ensure smooth IT Services.• Implemented Projects & Call Center Services to enhance Customer Services and infrastructure.• Implemented Disaster Recovery policies and arrangement.• Supported corporate strategies and projects as well as served as a point of reference for escalations.• Monitored effectiveness and efficiency of local resources.• Involved in preparing IT budgets ensuring optimal utilization. • Managed and further developed the local IT Security for Pakistan• Efficiently managed office move projects of Branch offices ensuring delivery within specified deadlines, budget and utmost quality. Total Project cost was around 5 Mn PKR • Involved in Business analysis and implementation of local business applications across Pakistan• Point of Contact for sharing all new applications and best practices across the organization • Led Business applications functions ensuring smooth integration and information flow.• Provided consultancy services to business along with overseeing and controlling outsourced business applications projects.• Responsible for mediating between business and technical teams and ensuring IS applications are developed and implemented efficiently.• Instrumental in providing IT Consultancy services to other businesses of same Group to fulfil their automation needs.• Initiated and migrated to Office365 across the group. Show less

SYNDUSTRIA (PVT) LTD. (KARACHI): (Aug 2008 to date)I joined Syndustria in Aug ‘08 as Senior Network Analyst and assisting IT Manager for IT Infrastructure Development and NOC Administration. As Syndustria has just started his business and coming into market in couple of months, we have a great exposure and opportunity to Design, Plan and Deploy state of the art infrastructure a diversified experience and exposure in Infrastructure Development and Management. Maersk has given me different… Show more SYNDUSTRIA (PVT) LTD. (KARACHI): (Aug 2008 to date)I joined Syndustria in Aug ‘08 as Senior Network Analyst and assisting IT Manager for IT Infrastructure Development and NOC Administration. As Syndustria has just started his business and coming into market in couple of months, we have a great exposure and opportunity to Design, Plan and Deploy state of the art infrastructure a diversified experience and exposure in Infrastructure Development and Management. Maersk has given me different opportunities which made me distinctive individual to lead my career path.Job Responsibilities as Senior Network Analyst:• Planning, Development and Maintenance of Communication Network and Infrastructure.• Network Operating Center – NOC Management.• Maintenance of Domain Structure, Mailing System (Ms. Exchange), ISA Proxy.• Maintenance of BlackBerry Enterprise Services.• Responsible for Network Security and Risk Analysis in the entire organization.• Network Analysis.• Ensure ‘ZERO’ downtime of all highly business critical services across country. Show less

Job Responsibilities as IT Executive :As IT Executive, I was part of local technical infrastructure team providing support toMaersk Pakistan Group( Maersk Line, Safmarine and Maersk Logistics). This position is to look after all below mentioned responsibilities in compliance with A.P.Moller IT Security and Safety Policy and Rules 2005.• System Administration e.g. Domain Controller, Ms. Exchange 2003, Ms.SQL Server 2000, File Server, ISA Server, Lotus Notes, Call Center, IBM… Show more Job Responsibilities as IT Executive :As IT Executive, I was part of local technical infrastructure team providing support toMaersk Pakistan Group( Maersk Line, Safmarine and Maersk Logistics). This position is to look after all below mentioned responsibilities in compliance with A.P.Moller IT Security and Safety Policy and Rules 2005.• System Administration e.g. Domain Controller, Ms. Exchange 2003, Ms.SQL Server 2000, File Server, ISA Server, Lotus Notes, Call Center, IBM Tivoli and Fax Server.• PABX Infrastructure.• Networks – LAN & WAN• Responsible for Disaster Recovery Planning.• Responsible to maintain and upgrade server side infrastructure.• Ensure 99% availability of server side services (e.g. Call Center, File Server, SQL Server, APM Mail, CRB DCO and Telephone Exchange - PABX).• Responsible to take backups and ensure quick recovery of systems incase of failure.• Responsible to install and maintain Windows 2000/2003 server, active directory and APM mail services.• Ensure availability of power backup systems (UPS).• Responsible to install patches and security updates on all servers to achieve security targets and maintain 90+ security scan score at server level.• Evaluate system performance and assist in the identification and correction of equipment deficiencies. To prepare feasibility and requirement specification for improvement and enhancement of local applications.• Provide installation and configuration of network and workstations, provide helpdesk service, first level network support.• Must follow and implement quality assurance procedures.• Keep updated with latest technological changes and developments. Keep the organization informed.• Must meet IS KPI requirements related to technical infrastructure. Show less

I joined Maersk in June ‘05 as Contractual IT Support Engineer & then promoted as IT Executive for Infrastructure Development and Administration. Being a part of World’s Leading Shipping Company, I had a diversified experience and exposure in Infrastructure Development and Management. Maersk has given me different opportunities which made me distinctive individual to lead my career path.Job Responsibilities as IT Support Engineer:• Help Desk Support for 250 Users all over Pakistan… Show more I joined Maersk in June ‘05 as Contractual IT Support Engineer & then promoted as IT Executive for Infrastructure Development and Administration. Being a part of World’s Leading Shipping Company, I had a diversified experience and exposure in Infrastructure Development and Management. Maersk has given me different opportunities which made me distinctive individual to lead my career path.Job Responsibilities as IT Support Engineer:• Help Desk Support for 250 Users all over Pakistan (Karachi –Lahore –Faisalabad).• Implementation of Windows Security Updates.• IT Asset Management.• Coordination with IT Suppliers and Vendors.• Taking Care of Monthly Interceptor Network Security Scan and McAfee Anti-Virus Tool.Achievements:• As Support Engineer, I initiated a Help Desk with a concept of Remote Desktop Support for 250 users all over Pakistan (Karachi – Lahore – Faisalabad).• Implemented Microsoft WSUS for the deployment of Auto Windows Security Updates, which was a manual procedure before for 250 users. Implementation of WSUS lead us to save 16-20 Man Hours and stepped ahead for more secured network.• First time ever Scored 92 % in Maersk history in Monthly Interceptor Scan For Secured Network in June 2005.• Much Improved results in User Satisfaction Survey for Help Desk Support in 2005.• Developed Asset Management Database in Ms.Access. Show less

I joined CCBPL-KHI in April ‘04 as Management Trainee & then promoted as M.I.S Assistant in Oct ‘04.Achievements:• Supported M.I.S Department in maintaining & servicing of Network and Workstations at different locations of CCBPL-KHI while co-coordinating with vendor.• Helped in implementation of new NT Server Installation.• Surveyed both locations of CCBPL-KHI for keeping track of I.S Equipment to update records.• System Analysis & Reporting of Daily… Show more I joined CCBPL-KHI in April ‘04 as Management Trainee & then promoted as M.I.S Assistant in Oct ‘04.Achievements:• Supported M.I.S Department in maintaining & servicing of Network and Workstations at different locations of CCBPL-KHI while co-coordinating with vendor.• Helped in implementation of new NT Server Installation.• Surveyed both locations of CCBPL-KHI for keeping track of I.S Equipment to update records.• System Analysis & Reporting of Daily Production.• Supported the BASIS system for record updating of Chilling Equipment.• Developing a Financial System and Database for Sales Department Based on Microsoft Access. (In progress)• Coordinated a training program of basic Ms-Office Courses at BeaconHouse Informatics.• Involved in In-house training of Ms-Office. Show less