Fiona B. Email & Phone Number

Los Angeles Metropolitan Area

Managed and tracked hundreds of POs each week, keeping accurate records and sharing updates on delays. Communicate updates to planning, marketing, and merchandise teams.Planned gift with purchase (GWP) program. Place GWP POs, present alternatives in the face of challenges, and resolve data and vendor issues. Built out a dashboard to communicate updates to the marketing team and oversaw process improvements.Plan First Order Gift with Purchase and Pick Your Gift with Purchase programs including planning, placing, tracking, and expediting POs, and assisted with vendor relations.Served as a liaison between the 3PL, FC team and vendors, troubleshooting issues, OS&D, and working to update policies on communications.Worked closely with hundreds of vendors, built strong relationships, and communicate via phone, email, and zoom to resolve vendor issues.Communicate with the accounting team to troubleshoot any discrepancies on lost or misdelivered POs and pricing issues.

Los Angeles Metropolitan Area

Assisted Member Services on social media (Instagram, Facebook, and Twitter). Helped resolve member experience concerns (service issues, retention, and education) through phone, chat, email, and SMS. Ran the Sponsorship program, donating memberships to organizations, schools, and events.

Greater Los Angeles Area

Paid seasonal staff. Worked with children, community service partners, and college volunteers to optimize experience at summer camp. Responsibilities included food preparation and safety, safety of the campsite, emergency procedures, parent interactions, and logistical support.

Greater Los Angeles Area

I worked as an intern in Seeds to Plate's school garden at Mark Twain Middle School, as part of my minor in Food Studies at UCLA. I was responsible for cooking classes, assisting in garden classes, and general garden maintenance and upkeep. I also helped revamp and update the curriculum.

Greater Los Angeles Area

Interviewing and training new employees, merchandising, ensuring merchandise orders are correct, inventory, working and communicating with vendors, store security, enforcing store policies

Greater Los Angeles Area

Cashiering, money handling, stocking, general store maintenance, customer service.

San Francisco Bay Area

Bachelor’S Degree

High School