Florence Chung Email & Phone Number

Seattle, Washington, United States

• Plan and oversee $10,000+ worth of product daily to internal retail stores and wholesale customers• Manage wholesale channels, including onboarding new customers, maintaining established accounts, and improving distribution framework• Increase special, seasonal, and holiday sales by 80%+ through implementation of sale logistics and strategic marketing• Support Retail, Production, Culinary, and Account managers in day-to-day activities and long-term projects

• Built relationships, shared baking knowledge, and strengthened brand confidence and loyalty with customer base• Grew sales average by 25% and repeatedly earned #1 top sales at markets• Evaluated product sales data, limited sales bottlenecks, and coordinated with production staff to increase sales while reducing waste by 5%• Avoided extraneous company costs by reviewing contract specifications and implementing solution alternatives

• Performed diagnostics, preventative maintenance, and repairs on city public transportation fleet, university firetrucks, and support vehicles • Managed work orders to ensure efficiency and timely completion while being flexible and reprioritizing tasks for unforeseen circumstances • Communicated with shop leads and trained new hires to maintain a safe and friendly work environment

• Designed and constructed a zero-net-energy home focused on water-use, education, and socioeconomic accessibility for target audience • Analyzed climate datasets and energy models to design an efficient HVAC system, placing the team Top 3 in competition • Delivered series of written reports and construction drawings, documenting the 2-year interdisciplinary project for jury and stakeholders

• Supported staff advisor and provided consultation to fellow students with regards to graduation plans and academic success • Created weekly informational content for students and reviewed student records to catch discrepencies and perform preventative outreach

• Designed a rainwater drainage system to mitigate local flooding, as well as multiple outdoor features to revitalize the site's common area • Performed site visit and coordinated client communications to identify project limitations and objectives that align with client's vision • Worked with faculty advisor and student team to conceptualize a project plan and develop it into a set of construction drawings for delivery