Global Customer Experience Director and founding partner of several companies with extensive experience in Marketing, Sales, Professional Services, Sale of Computing Equipment, Call Center with presence in countries such as Mexico, Colombia and Dominican Republic. International CRM solutions architect in Latin America, United States and Europe. Great skills First level communication and presentation with the ability to build relationships of trust with colleagues at all levels of the organization. Strong presence and reputation in IT attending and collaborating in summits, conventions and important technology events. I have participated as a Project Sponsor, Software Architect, Project Manager, Business Analyst, CRM Consultant on projects in Mexico and Latin America. As a specialized IT Instructor I have participated in the execution of basic and advanced CRM and Business Intelligence courses in Mexico, Costa Rica, Colombia, Puerto Rico, Dominican Republic, Argentina, Portugal, Spain and the United States.
Listed skills include Kpi, Outsourcing, Telecommunications, Project Execution, and 28 others.