Frank Taylor Email & Phone Number
@godaddy.com
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Who is Frank Taylor? Overview
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Frank Taylor is listed as Principal Manager, Global Customer Care at JAGGAER, based in Mesa, Arizona, United States. AeroLeads shows a work email signal at godaddy.com and a matched LinkedIn profile for Frank Taylor.
Frank Taylor previously worked as Director, Premier Services at Godaddy and Director, Customer Care Operations - Iowa at Godaddy. Frank Taylor holds Graduate Of Refrigeration Technolgies from Refrigeration School Inc.
Email format at JAGGAER
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AeroLeads found 2 current-domain work email signals for Frank Taylor. Compare company email patterns before reaching out.
About Frank Taylor
As a Director of Premier Services at GoDaddy for nine years, I oversaw a department of top-level account managers that provided top-tier, dedicated, portfolio support to high-level domain investors in the United States, while overseeing expansion in China, India, and APAC regions. I was responsible for developing and retaining loyal and satisfied customers, creating and fostering a high-performance culture among my teams, innovating and expanding product value, and collaborating with other departments and external partners to enhance the quality and efficiency of our services.With over 20 years of experience in customer care and sales, I have developed core competencies in customer relationship management (CRM), retention, international expansion, and social networking. I am passionate about delivering exceptional customer service and value, as well as empowering entrepreneurs and small businesses online. I am looking for new opportunities to leverage my skills and experience in growing customer care and sales operations.
Listed skills include Call Centers, Team Leadership, Leadership, Management, and 23 others.
Frank Taylor's current company
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Frank Taylor work experience
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Director, Premier Services
Oversaw a department of top-level account managers that provide top-tier, dedicated, portfolio support● Responsible for the development and retention of high-level domain investors in the United States, China, India, and APAC regions● Developed and expanded Premier Service teams internationally in China, India, and APAC for localized top-tier support in those regions● Development of department-wide vision and roadmaps● Restructured organization to create an environment of… Show more Oversaw a department of top-level account managers that provide top-tier, dedicated, portfolio support● Responsible for the development and retention of high-level domain investors in the United States, China, India, and APAC regions● Developed and expanded Premier Service teams internationally in China, India, and APAC for localized top-tier support in those regions● Development of department-wide vision and roadmaps● Restructured organization to create an environment of learning and growth● Increased retention of Premier Services employees within the department through career development and job satisfaction ● Worked with other departments to expand and implement the models put in place by Premier Services Show less
Director, Customer Care Operations - Iowa
● Increased sales operation size 300% while increasing revenue earned per employee● Increase in retention of Customer Care employees by establishing retention guidelines ● Worked with local government and agencies to establish GoDaddy as the premier employer in the area ● Served on the technical advisory board for Kirkland College ● Speaking engagements at local Rotary Club and College
Director, Advanced Support Operations
Oversaw a 24x7x365 department of various internal Advanced Support teams, supporting the Customer Care operation across all U.S. locations● Developed a comprehensive coaching program for Customer Support● Created employee performance template to quantify and track effectiveness of each Customer Care Coach ▪ Used this data to discover best practices and refine coaching methodologies● Created high level technical escalation team to deal with rare and complex issues and… Show more Oversaw a 24x7x365 department of various internal Advanced Support teams, supporting the Customer Care operation across all U.S. locations● Developed a comprehensive coaching program for Customer Support● Created employee performance template to quantify and track effectiveness of each Customer Care Coach ▪ Used this data to discover best practices and refine coaching methodologies● Created high level technical escalation team to deal with rare and complex issues and requests from all levels within the company● Developed and fostered an environment that welcomed Customer Care agents in need of assistance from our most technical teams Show less
Sales Account Manager
Training Team Manager - Tempe Customer Care Center
Account Manager
Frank Taylor education
Frequently asked questions about Frank Taylor
Quick answers generated from the profile data available on this page.
What company does Frank Taylor work for?
Frank Taylor works for JAGGAER.
What is Frank Taylor's role at JAGGAER?
Frank Taylor is listed as Principal Manager, Global Customer Care at JAGGAER.
What is Frank Taylor's email address?
AeroLeads has found 2 work email signals at @godaddy.com for Frank Taylor at JAGGAER.
Where is Frank Taylor based?
Frank Taylor is based in Mesa, Arizona, United States while working with JAGGAER.
What companies has Frank Taylor worked for?
Frank Taylor has worked for Jaggaer, Godaddy, Godaddy.Com, Autotradecenter, and Sears, Roebuck And Co..
How can I contact Frank Taylor?
You can use AeroLeads to view verified contact signals for Frank Taylor at JAGGAER, including work email, phone, and LinkedIn data when available.
What schools did Frank Taylor attend?
Frank Taylor holds Graduate Of Refrigeration Technolgies from Refrigeration School Inc.
What skills is Frank Taylor known for?
Frank Taylor is listed with skills including Call Centers, Team Leadership, Leadership, Management, Customer Service, Training, E Commerce, and Customer Experience.
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