Francesco Currenti Email & Phone Number

Napoli, Campania, Italia

As an IT Test Lead at MSC Cruises, I play a key role in ensuring the quality of testing activities across multiple projects, spanning legacy systems and platforms driving the company’s digital transformation. I lead teams in adopting tailored strategies and approaches, blending agile frameworks with custom processes to meet dynamic project needs.Key Responsibilities and Achievements:Leadership and Team Management: Lead and coach a team of over 20 professionals specializing in manual and automated testing, fostering collaboration and delivering high-quality outcomes in both optimal and high-pressure scenarios.Workflow Optimization: Implement strategies to maintain consistent workflows, overcome bottlenecks, and ensure adherence to project timelines.Stakeholder Collaboration: Build strong relationships with cross-functional teams and senior stakeholders to address technical and process challenges, creating a productive and efficient environment.Workstream Oversight: Coordinate activities for key systems, including B2C Channel Legacy (Sitecore) and Salesforce and Adobe workstreams, validating solutions for contact centers, bookings, purchases, and marketing campaigns.End-to-End Testing: Drive SIT and E2E testing efforts, ensuring data accuracy and functionality across integrated systems.User-Centric Testing: Focus on realistic and edge-case scenarios, collaborating with analysts and business stakeholders to align tests with user needs.Integration and Coaching: Ensure seamless integration of testing teams into development processes while promoting alignment and continuous improvement.My leadership ensures the delivery of reliable, high-quality software, supporting MSC Cruises’ digital transformation and commitment to operational excellence. Through strategic testing, I contribute to enhanced user experiences and optimized workflows, ensuring systems align with both technical and business goals.

Napoli, Campania, Italia

As a Test Lead, I was responsible for ensuring end-to-end quality and defining the testing strategy for the booking application, dispensing, and retail stages of optical products in Boots UK Opticians stores. I specialized in cross-platform test management, strategy definition, estimation, execution supervision, and KPI and defect reporting, leveraging an Agile Scrum delivery model.Key Responsibilities:Delivered high-quality, performant, and user-centric software with optimal test coverage.Partnered with Product teams to align business requirements with user story delivery, managing risks effectively.Streamlined workflows using JIRA, driving tasks and resolving obstacles.Planned and improved QA processes, collaborating with development and DevOps teams to automate configurations.Monitored automated tests, triaged issues, and supported junior team members through mentoring and training programs.Key Achievements (Feb 2021–2022):Increased delivery pace: 5 new releases and 2 fast-followers, up from 2 releases in the previous year.Expanded automation: 10k+ automated test scenarios, up from 2k.Deployed Klarna payment functionality across 400+ stores.Team Managed:4 QA Test Analysts6 SDETs8 Offshore QA Specialists2 Performance Testing SpecialistsBy leading and refining testing processes, I drove operational efficiency and consistently delivered scalable, reliable software solutions aligned with business needs and user expectations.

Napoli, Italia

Coordinate Performance Engineering and Performance Testing tasks for a complex project, including strategy, estimation, planning, execution oversight, metrics reporting.Goal Achieved:Aug 2019 -> GoLive 1000 Boots Pharmacy storesDec 2020 -> GoLive 2000 Boots Pharmacy storesValue Created:Contribute to pass EY Audit on Performance Testing processContribute to consider my work project as a Success Story and Case Study in Walgreens Boots Alliance companyContribute to increase quality in the delivery modelMy Work Team:10 people (italy and Offshores)

Napoli, Italia

Responsibilities: - Test planning.- Development and execution test scenarios and test cases.- Bug tracking and defect management.- Performance monitoring and analysis of the systems..Goals Achieved:2017 – golive of SisalPay mobile app (performance test contributed)2017 – golive of Fleet Management web application for PT Serasi Autoraya (functional test contributed)2010 - golive of Telecom Italia Mobile New Prepaid ricaricard system (functional test contributed)2004 - re-factoring of Traffic Management System for Telecom Italia S.P.A. (functional test contributed)Value Created:Contribute to increase Customers companies fidelity and relationshipContribute to increase the quality model of Napoli's Testing factoryMy Teams:italian, Argentina offshores, Philipine offshores

Roma, Italia

Responsibilities: - CRM trouble ticketing management, root cause analysis, problem solving/addressing.- Billing data and traffic measurement analysis.- Reports design and development.

Milano, Italia

▪ Installation, configuration and management of Windows 2000 Server network▪ Installation, configuration and management of Linux RedHat 9

Vocational Education, It Administrator

High School Diploma

Conseguita maturità scientifica con indirizzo informatico