Francisco Vergara Email & Phone Number

Galveston, Texas, United States

League City, Texas, United States

- Monitored hundreds of physical hosts and virtual machines in an on-premises data center environment- Experience with VMware vSphere for operational and monitoring usage- Proactively addressed server performance issues- Assisted with windows server (2008 — 2022) troubleshooting and maintenance- Experienced working with the IBM TS3500 tape library and CommVault- Developed procedures and documentation for department-wide distribution- Maintained inventory of IT equipment

Zhubei City, Taiwan, Taiwan

•Provided on-site technical support in an educational environment. •Maintained, updated, and provided support for Microsoft Windows desktop and laptop computers.•Responded to requests for troubleshooting software, Hardware, and mobile devices •Installed and configured a variety of devices such as projectors, wireless access points, security cameras, and speakers•Assisted in online account creation for clients and staff

Zhubei City, Taiwan

I began working at Washington Education Corporation as a teacher, but I was promoted to curriculum coordinator due to my ability to think of new solutions and methods to improve our educational systems and productivity. •Facilitated the company-wide adoption of a new education application to improve client satisfaction and communication. •Provided training and support to staff and clients on new company software• Developed new methods of instruction in order to facilitate student growth• Assessed and discussed student standards • Researched trends in instructional methods and educational technology• Reviewed and recommend textbooks and other educational materials• Developed procedures for teachers to implement curriculum• Trained teachers and other instructional staff in new content or technology• Mentored and coached teachers in skill improvement

Hsinchu County/City, Taiwan

Hsinchu County/City, Taiwan

• Responsible for teaching ESL classes of between 7 & 15 students. (students are between 6 & 13 years of age)• Developed and implemented lesson plans designed to improve overall English proficiency• Received consistently positive feedback from students on my innovative and 'fun' way of teaching and enjoyable nature of my classes• Create an appropriate learning environment to facilitate learning by managing children in a classroom setting

• Researched market demographics of potential acquisitions and identified investment prospects• Completed projects and research related to long term initiatives that will aid department processes and work plans while utilizing drones for aerial surveillance and data collection• Demonstrated ability to build productive relationship with individuals at multiple levels within the organization• Provided support by handling property transition after purchase and other special requests efficiently

Houston, Texas Area

Performed appropriate and correct entry if client data, in accordance with company policies and procedures.Provide excellent customer service to internal and/or external customers based on department and company standards.Handled multifaceted clerical tasks (data entry, filing, client check-in/check-out).Responsible for managing/ scheduling client materials up to three months in advance.

Bachelor'S Degree, Multi/Interdisciplinary Studies (Literature/ Professional Writing Focus, History Minor)

Associate Of Arts (A.A.), Biology, General

Associate Of Science (A.S.), Life Science