A business operations professional over 2 decade of progressive experience across varied industries like Electrical & Electronics distribution, AV & Education Technology Manufacturing, IT Hardware & Infrastructure Solutions, Telecom & Networking and the Service Industries of India.Proven track record in Operational Leadership for managing Order to Cash process, Supply Chain & distribution management, order fulfilment, Imports & custom clearances including compliances, sourcing, warehouse & inventory management, enquiry to quote management. Continuous Process improvement by improving measurable KPI's, SOP's for increasing service delivery & Customer Satisfaction. Revenue management, revenue recognition & accrual incomes for services & project deliveries, billing and cost control.Currently Heading Operations for RS India, a high service distributor for Electrical, Electronics & Industrial components fulfilling B2B and B2C customers through e-Commerce and Offline model both.Handled Operations, Purchase, Imports & Supply Chain for Globus Infocom Ltd.Handled Operations & Supply Chain for Religare Technologies Ltd.Handled Operations & Collections for Wipro Limited- System Integration for North India.Have exposure of handling multiple crore Projects, service deliveries, Vendors & suppliers and PAN India operations.Notable Contribution & Achievements:• Streamlined complete "Order to Cash" Process.• SOP’s and Process Flow automation for seamless operational experience.• Improving Order Fill & Line Fill ratio for faster deliveries & reduce cost.• Delivering below budgeted cost for Logistics & Imports YoY.• Increased efficiency by defining roles & responsibilities with action item to reduce transactional dependencies for Supply Chain & Order fulfilment.Core Competencies:- High level of flexibility & adaptability with a flair for getting through to people & managing them ably.- Strong leadership traits with the ability to bring out the best in others while creating a healthy and friendly work environment.- Exhibits an honest work ethic with the ability to thrive in a fast-paced and time-sensitive environment.- Experience in setting up new systems & processes.- Budget & Cost Management.
Listed skills include Demand And Supply Management, Supply Chain Management, Business Operations And Logistics, Order Fulfillment, and 39 others.