Managing and maintaining a portfolio of customers to ensure growth and satisfaction.Signing new business and supporting clients with their shipment needs.Coordinating with cross-functional teams to deliver exceptional service.Regularly updating our CRM and managing the sales pipeline.

Facilitated seamless procurement processes by closely coordinating with suppliers in China, ensuring timely purchasing of goods.Acted as the primary point of contact between the company and key customers, promptly responding to calls and emails, fostering strong client relationships.Proactively followed up on inquiries, resolving issues promptly to meet customer, dealership, and company satisfaction levels.Maintained effective communication with clients, providing regular updates on order status and promptly addressing any unforeseen delays or issues to ensure a positive customer experience.Demonstrated flexibility and adaptability by undertaking additional responsibilities as delegated by managers, contributing to the smooth operation of the team and achieving organizational objectives."

• Expertly managed procurement by placing purchase orders efficiently.• Coordinated international logistics routes, ensuring timely transport of goods across continents.• Utilized a variety of transportation providers and software systems for optimal material and product flow.• Negotiated competitive freight charges with forwarders to optimize costs.• Conducted daily tracking of shipments, maintaining communication with shippers and agents for real-time status updates.• Facilitated international shipping by liaising with customs brokers and accurately providing HS Code classifications.• Collaborated with global teams in Ireland, Australia, and the UK to streamline intercompany transactions.• Ensured shipments adhered to agreed schedules, preventing delays and meeting time-sensitive goals.• Worked closely with colleagues to maintain smooth operations, prevent supply disruptions, and reduce demurrage expenses.• Coordinated customs clearance for various container types, ensuring compliance and readiness for inspections.