M365(E3)Admin, Windows Server 2019, Spin Backup for email. ITIL 4, Active Directory, DNS, GPO, Backup-DR & BCP, HRMS, EDMS, T&A, Implementation Projects like email migration to M365, Shutdown projects, IT budgeting, Storage, ERP, Office 2019, PABX, FireEye EDR & Security LAN, WAN, Watch Guard & PaloAlto Firewall. Managing IT department for a group of companies including Operations office and HO, billing, back charging, asset record maintenance.

Overseeing operational systems, processes, & IT infrastructure wherein suggesting improvement or revision. Efficaciously negotiating, maintaining, and complying with software license and maintenance agreements. Involvement in root cause analysis, problem investigations and providing service improvement solutions to clients.Supervised recruitment, development, retention, and organization of IT Infrastructure staff in accordance with corporate budgetary objectives and personnel policies. Developed department’s annual budget and managed, tracked, & reported on budget status.Accountable for PO approval follow-up with procurement and accounts during urgency and Online Purchase of software from product website after PO approval.Formulated & implemented the policies & standard operating procedures in conjunction with industry-standard practices for Software, Infrastructure, Security, Compliance, Asset Management etc., in line with the business strategy to create value for the company.

Participated in proactive monitoring of, and support troubleshooting and handle software, desktop hardware, server and networking issues. Implemented & managed IT Infrastructure & Network / WAN while applying latest technologies with periodic reviews.Involved in Decommissioning of data center as per requirement and handover of licenses and data backup of Consultants and Engineers Office with clearance. Handover of IT assets including existing licenses and final sign off for IT.Final six months of the project which I was working on with moving of IT assets to other projects, decommissioning of ADSL & Fax lines, final handing over of data and assets to both JV partners and official takeover by IT Manager.

Started my career with Murray & Roberts (ME), a multinational company where I completed 10 years in the construction domain as System Engineer/Sr.IT Engineer. I had the privilege to work on two projects in Abu Dhabi as well as Dubai & Abu Dhabi area office providing level2 and level 3 support. working in Abu Dhabi for a Joint venture project in the capacity of project IT coordinator providing support for PMC and contractor and is single-handedly handling the IT dept. for the project.Responsibilities IT incharge for the project supporting contractor consultant and client office with around 150 users. Managing AD user creation and access rights for shared drive, exchange server, application servers, printers & scanners, AMC, IT asset list and stock updating and Management of cartridges, PABX - Panasonic & Avaya phones, backup-tape backup - disk backup - offsite storage, user data backup.  Exposure to Symantec Backup Executive, Windows Server, McAfee Orchestrator, M-files.Skills 1) Hands-on experience in handling 2 construction projects in Abu Dhabi (208 live users) & (120 live users) at the peak time of the project.2) Have experience in managing IT activities in Dubai regional office and Abu Dhabi area office for various departments.3) Exposure to Windows environment with Windows 7, 8, &10.as well as Windows Server 2008 and Exchange Server 2010, VMware ESXI 5.5 and Veeam backup & replication, MS Ofiice 2016 & Visio 2013 professional.4) PC support to helpdesk management to computer users training with multinational staff.5) Installation and managing AMC of various software’s & hardware’s used on site.6) PABX setup with Ext no, ip phones, access rightsProjects Worked Al Raha Beach Residential Building - LAMAAR AbuDhabi (Ghantoot M&R JV project) St. Regis Beach Resort- Saadiyat Island (Al-Habtoor M&R JV project).

Started as a trainee with Messiah information Solutions as Java programmer and was later involved as a Testing Engineer in PGI Carriers Project.