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F. Edwin Black, Iv is listed as Associate Support Manager at Accruent at Accruent, a with 1151 employees, based in Cedar Park, Texas, United States. AeroLeads shows a work email signal at accruent.com, phone signal with area code 512, and a matched LinkedIn profile for F. Edwin Black, Iv.
F. Edwin Black, Iv previously worked as Associate Support Manager at Accruent and Principal Support Engineer at Accruent. F. Edwin Black, Iv holds B.S., Communication - Radio Television Film from The University Of Texas At Austin.
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AeroLeads found 1 current-domain work email signal for F. Edwin Black, Iv. Compare company email patterns before reaching out.
As a Principal Support Engineer, I currently represent top-tier Support within Accruent. While I assist clients with their needs, I am increasingly called on for input into larger strategic discussions, including data center migration, large-scale client impact, migrations between products, and general expertise regarding Project Management software. Also, my role expanded to include Lease Management software support.Outside my primary duties, I have helped build and continue to support a company-wide mentoring program, and engage people throughout the company as a Culture Champion.Previously, I had acquired experience in the Customer Support field, learning more about software solutions as a member of Accruent's Customer Support team. Not only have I gained valuable experience in large-scale client support, I have increased skills in working with software, debugging, and SQL as a part of my time with Accruent.Previously, I worked as an Audio/Video editor at large. I have a solid foundation in editing, beginning with knowing how video decks work, and working up into the more complex non-linear editing systems such as AVID's Symphony and Macintosh's Final Cut Studio. I learn critical skills quickly, and constantly look for ways to boost my clients and help them make media decisions more efficiently. I can also think creatively, providing options that others might not think of. I also have written some scripts for web-based advertising.Specialties: Proficient With: AVID Media Composer, AVID Symphony, Final Cut Studio, Affinity, Stratosphere, Adobe Photoshop, Digital Beta, BetaSP, Betacam, ¾”, Hi-8, DVCam, DVCPro, MiniDV, Apple Quicktime, Microsoft OfficeExperienced in: Sonic Solutions DVD Creator, discreet Media Cleaner, SQL, Project ManagementFamiliar with: Apple Motion, Adobe After EffectsScriptwriting, Audio/Video Editing, Brand Consistency, New Media, Video Editing Machinery, Quality Assurance, Customer Service, Database Management, Technical Support, Mentoring
Listed skills include Video Editing, After Effects, Final Cut Studio, Photoshop, and 22 others.
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A career timeline built from the work history available for this profile.
Austin, Texas Metropolitan Area
It's a brand new role for me. While I've made a mark as a leader, I now have a title of a leader, which means new opportunities to learn and help others and grow in their time with my team.
Austin, Texas Area
As I continue my journey in technical support of enterprise-level software for project management, I now begin to broaden my expertise. Up until very recently, I focused on my product; now, I begin learning supplementary products, while also beginning to disseminate what I've learned so that I can help others within my team elevate. I also now invest my time in larger strategic discussions for clients and products.
Austin, Texas Area
Work as support for Accruent's suite of products.Technical support via phone, email, and through Accruent contact methods.Client contact and interaction. Implementation of client projects. Quality assurance of software release materials. SQL testing and querying.In addition, I have continued to bring video expertise to my position, assisting with Training materials for video work done within the company, as well as client-facing materials for high-level company… Show more Work as support for Accruent's suite of products.Technical support via phone, email, and through Accruent contact methods.Client contact and interaction. Implementation of client projects. Quality assurance of software release materials. SQL testing and querying.In addition, I have continued to bring video expertise to my position, assisting with Training materials for video work done within the company, as well as client-facing materials for high-level company presentation.I've also been acting as more of a mentor to subordinate positions, which has been an exciting stretch. Imparting my personal knowledge of client practices and their use of our software, as well as larger experiences in customer service, has been rewarding, as has been interacting with others and finding avenues of growth for them.I am one of the constant points for my team with our clients, and am very comfortable with most clients, as I have the skills necessary to back up my rapport with them and can speak as to means to improve their business materially if/when asked as it relates to my product. I also look for ways to engage new clients and have participated in study/focus group teams to explore new avenues. Show less
Austin, Texas Area
Work as support for Accruent's suite of products.Technical support via phone, email, and through Accruent contact methods.Client contact and interaction. Implementation of client projects. Quality assurance of software release materials. SQL testing and querying.In addition, I have continued to bring video expertise to my position, assisting with Training materials for video work done within the company, as well as client-facing materials for high-level company… Show more Work as support for Accruent's suite of products.Technical support via phone, email, and through Accruent contact methods.Client contact and interaction. Implementation of client projects. Quality assurance of software release materials. SQL testing and querying.In addition, I have continued to bring video expertise to my position, assisting with Training materials for video work done within the company, as well as client-facing materials for high-level company presentation.I have been pleased that clients have, during points of direct interaction such as user conferences, specifically sought to meet me. I consider that a high honor, as I very much value client satisfaction throughout my work. Show less
Digitizes video and audio materials for senior editors and DVD programmers.Edits video and audio materials for corporate internal distribution.Creates DVD programs, audio and data CDs, video dubs in both broadcast and home-use formats, CD and DVD replications, and electronic files for distribution via CD or Web/Email.Develops graphic intensive CD and DVD labels.Performs Quality Assurance review on products to ensure customer satisfaction.Provides customer service and deals… Show more Digitizes video and audio materials for senior editors and DVD programmers.Edits video and audio materials for corporate internal distribution.Creates DVD programs, audio and data CDs, video dubs in both broadcast and home-use formats, CD and DVD replications, and electronic files for distribution via CD or Web/Email.Develops graphic intensive CD and DVD labels.Performs Quality Assurance review on products to ensure customer satisfaction.Provides customer service and deals directly with customers responding to any inquiries or customer complaints. Primary Customer: GSD&M Idea City (formerly GSD&M), Republican Party of Texas Show less
I worked here on a series of videos for the Republican Party of Texas, dealing with a number of subjects. I developed web advertisements as well as longer-format episodic pieces designed to engage Republican viewers on issues concerning Texans.
I worked as a later-shift editor in the internal Audio/Video suite at GSD&M Idea City, starting when they were still GSD&M, shortly before the name change. From 12-9 was my shift, and I worked here doing the following:Digitizing video and audio materials for senior editors and DVD programmers.Editing video and audio materials for corporate internal distribution.Creating DVD programs, audio and data CDs, video dubs in both broadcast and home-use formats, CD and… Show more I worked as a later-shift editor in the internal Audio/Video suite at GSD&M Idea City, starting when they were still GSD&M, shortly before the name change. From 12-9 was my shift, and I worked here doing the following:Digitizing video and audio materials for senior editors and DVD programmers.Editing video and audio materials for corporate internal distribution.Creating DVD programs, audio and data CDs, video dubs in both broadcast and home-use formats, CD and DVD replications, and electronic files for distribution via CD or Web/Email.Developing graphic intensive CD and DVD labels.Performing Quality Assurance review on products to ensure customer satisfaction.Providing customer service and dealing directly with customers responding to any inquiries or customer complaints. Show less
Digitizes video and audio materials for senior editors and DVD programmers.Edits video and audio materials for corporate internal distribution and broadcast media.Manages inventory and acquisition of purchase recommendationsManages and catalogues library archives with 6000+ listings, and associated reference guides.Develops process documentation for creation of audio and video dubs.Updates hardware and software on a company-wide basis for multiple computer… Show more Digitizes video and audio materials for senior editors and DVD programmers.Edits video and audio materials for corporate internal distribution and broadcast media.Manages inventory and acquisition of purchase recommendationsManages and catalogues library archives with 6000+ listings, and associated reference guides.Develops process documentation for creation of audio and video dubs.Updates hardware and software on a company-wide basis for multiple computer formats.Prepares and reviews data files for continued use, copying to removable media for backup, or deletion.Provides technical support for all media systems.Creates DVD programs, audio and data CDs, video dubs in both broadcast and home-use formats, CD and DVD replications, and electronic files for distribution via CD or Web/Email.Develops graphic intensive CD and DVD labels.Performs Quality Assurance review on products to ensure customer satisfaction.Provides customer service and deals directly with customers responding to any inquiries or customer complaints. Performs as additional voice-over talent. Show less
Digitizes video and audio materials for senior editors and DVD programmers.Edits video and audio materials for corporate internal distribution and broadcast media.Manages inventory and acquisition of purchase recommendationsManages and catalogues library archives with 6000+ listings, and associated reference guides.Develops process documentation for creation of audio and video dubs.Updates hardware and software on a company-wide basis for multiple computer… Show more Digitizes video and audio materials for senior editors and DVD programmers.Edits video and audio materials for corporate internal distribution and broadcast media.Manages inventory and acquisition of purchase recommendationsManages and catalogues library archives with 6000+ listings, and associated reference guides.Develops process documentation for creation of audio and video dubs.Updates hardware and software on a company-wide basis for multiple computer formats.Prepares and reviews data files for continued use, copying to removable media for backup, or deletion.Provides technical support for all media systems.Creates DVD programs, audio and data CDs, video dubs in both broadcast and home-use formats, CD and DVD replications, and electronic files for distribution via CD or Web/Email.Develops graphic intensive CD and DVD labels.Performs Quality Assurance review on products to ensure customer satisfaction.Provides customer service and deals directly with customers responding to any inquiries or customer complaints. Performs as additional voice-over talent. Show less
Digitizes video and audio materials for senior editors and DVD programmers.Edits video and audio materials for corporate internal distribution and broadcast media.Manages inventory and acquisition of purchase recommendationsManages and catalogues library archives with 6000+ listings, and associated reference guides.Develops process documentation for creation of audio and video dubs.Updates hardware and software on a company-wide basis for multiple computer… Show more Digitizes video and audio materials for senior editors and DVD programmers.Edits video and audio materials for corporate internal distribution and broadcast media.Manages inventory and acquisition of purchase recommendationsManages and catalogues library archives with 6000+ listings, and associated reference guides.Develops process documentation for creation of audio and video dubs.Updates hardware and software on a company-wide basis for multiple computer formats.Prepares and reviews data files for continued use, copying to removable media for backup, or deletion.Provides technical support for all media systems.Creates DVD programs, audio and data CDs, video dubs in both broadcast and home-use formats, CD and DVD replications, and electronic files for distribution via CD or Web/Email.Develops graphic intensive CD and DVD labels.Performs Quality Assurance review on products to ensure customer satisfaction.Provides customer service and deals directly with customers responding to any inquiries or customer complaints. Performs as additional voice-over talent. Show less
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Srikanth N
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Kodjo Nestor Sededji
Colleague at AccruentDallas, Texas, United States
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Kiran Nukala
Colleague at AccruentCalgary, Alberta, Canada
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Elena Mueller
Colleague at AccruentIrvine, California, United States
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Flavia T.
Colleague at AccruentBurnsville, Minnesota, United States
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Jeffery Posey
Colleague at AccruentFort Walton Beach, Florida, United States
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Artemio Vazquez
Colleague at AccruentAustin, Texas Metropolitan Area, United States
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Quick answers generated from the profile data available on this page.
F. Edwin Black, Iv works for Accruent.
F. Edwin Black, Iv is listed as Associate Support Manager at Accruent at Accruent.
AeroLeads has found 1 work email signal at @accruent.com for F. Edwin Black, Iv at Accruent.
AeroLeads has found 1 phone signal(s) with area code 512 for F. Edwin Black, Iv at Accruent.
F. Edwin Black, Iv is based in Cedar Park, Texas, United States while working with Accruent.
F. Edwin Black, Iv has worked for Accruent, Self-Employed, Republican Party Of Texas, Gsd&M Idea City, and Socci Communications.
F. Edwin Black, Iv's colleagues at Accruent include Srikanth N, Kodjo Nestor Sededji, Kiran Nukala, Elena Mueller, and Daniel Heisler.
You can use AeroLeads to view verified contact signals for F. Edwin Black, Iv at Accruent, including work email, phone, and LinkedIn data when available.
F. Edwin Black, Iv holds B.S., Communication - Radio Television Film from The University Of Texas At Austin.
F. Edwin Black, Iv is listed with skills including Video Editing, After Effects, Final Cut Studio, Photoshop, Avid Media Composer, Microsoft Office, Salesforce.Com, and Customer Service.
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