Federica Agnone Email & Phone Number

Turin, IT

Turin, Piedmont, Italy

Milan, Lombardy, Italy

- Responsible for the Analysis of Team Performance- Monitoring and delivering reports on progress- Coordinating the Team for Pre-Sales requests and activities- Acting as support for Trade Post-Sales inquiries- Point of contact for IT Team

Milan, Lombardy, Italy

Milano, Lombardia, Italia

Milano, Lombardia, Italia

- Managing customer requests via email, phone calls and chat- Constant interaction with artisans in order to negotiate and achieve solutions capable of satisfying customers' wishes and respecting business objectives- Collaboration with other internal Departments (Logistics, Product Team and Technology) to ensure a high level of customer experience.

Milan Area, Italy

I worked as a Japanese Teacher, teaching in complete autonomy. I prepared on my own lessons and exercises to do in class. Feedbacks from students and colleagues were positive.Main activities and skills achieved:- Preparation of lessons and time management;- Strong ability to listen and communicate, in order to understand students' needs;- Flexibility, when.

Scordia (CT)

I worked as a mediator among young refugees and the rest of the équipe working in the structure. I worked side to side with the lawyer, psychologist, and the Italian teachers to help them communicate with and understand the guys. I made the dialogue between all of them possible and as much natural as possible.Main activities and skills achieved:- Mediation.

Lm-38 Lingue E Culture Per La Cooperazione E La Comunicazione Internazionale, Languages And Business, 110 Cum Laude

Master Global Marketing, Comunicazione & Made In Italy, International Marketing

The Master aims at training professionals who will be able to operate in global marketing and international trade relations sectors.

Japanese Studies

Attending Semester 1 at The University of Edinburgh as a Visiting Student

L-12 Mediazione Linguistica E Interculturale, 110 Cum Laude