Federica Losi Email & Phone Number

Modena, Emilia Romagna, Italia

Top Clients Managed:Calzedonia: A leading Italian fashion retailer with a global presence.Provincia autonoma di Trento: The autonomous province of Trento in northern Italy.QUIX SRL is a software house that partners with large enterprises and public administrations to create customized applications and provide consultancy on emerging opportunities. We offer a comprehensive range of services.WHICH ARE MY DAY-TO-DAY ACTIVITIES?- Project planning, monitoring, and control: project goals, timelines, and budgets, and then we provide the resources and expertise to execute your project on time and within budget.- Resource coordination and management: project team, including both internal employees and external vendors- Customer support throughout the entire project lifecycle, from the initial planning stages to the final deployment and maintenance phases;- Requirements gathering and analysis of functional specifications.- Tracing potential project risks;- Collaboration with other departments- Functional documentation production.

ESC AGENCY is a marketing agency with clear objectives: to help business reaching new high top performances and apply a digital transformation process.MY ACTIVITIES WERE:- Defined project goals, timelines, budget, and execution plan.- Ensured compliance and quality standards throughout the project lifecycle.- Facilitated communication and coordination among team members.- Communicated with clients to understand needs, manage expectations, and address issues.- Identified and understood client needs and managed ongoing relationships.- Created digital marketing plans to achieve shared business objectives.

Reggio Emilia

- B2C logistic coordination- Copywriting- Customer care- Photo editing and basic graphic design- Email marketing- Social Media supervision- Site and channels analysis- Contributing to selling strategy

Reggio Nell'Emilia, Emilia Romagna, Italia

- Magento E-commerce management (upload contents, debug analysis, new features analysis and proposals, correct functioning monitoring, HTML basic knowledge);- CMS, ERP, Facebook, Instagram, Mailchimp, Linkedin, Google Analytics use;- Constant debug analysis and alert;- Participating to Digital Transformation process;- Coordinating suppliers and intradepartment company team to execute digital tasks;- Clustering targets on CRM;- Preparation and sending newsletter for promotional aims;- Social media and website contents planning;- Calendar management for advertisement to send to magazines;- Calendar management of international and national events;- Contributing to the organization of main events and participation (news translation, providing media tools to journalists, live social at the events, B2B contacts and supply social media kits, multilingual news on website, B2C analysis through active listening to clients' requests);- Launch of products and bilingual product sheets preparation;- Copywriting and proofreading, both in Italian and English;- Contributing with ideas and projects proposals to Social Media campaigns and strategy;- Reporting;- Meeting minutes;- Omnichannel customer care;- Influencer profiles research and collaboration management;- Contributing to International Sales department: reminder to clients, product mix, competitor analysis, mapping competitors and importers on new strategical markets.

Sassuolo

Social Media Analysis - I carried a FB analysis, comparing competitors qualitative and performance standards so to update communication strategies.

International Relations

Ielts Preparation Course

French Language And Culture Course

Activities and Societies: French Language, culture, economy, history and politics.

International Election Observers

Activities and Societies: Training seminar aimed at shaping the profile of a good election observer: code of conduct, workshops, role.

Blcu Chinese Immersion Program

Activities and Societies: Pre-intermediate level course of Chinese language (HSK 2)

Bachelor'S Degree, Storia E Civiltà Orientali

A three-year program focused on the Oriental and African world. History, letterature, language, arts and philosophy contributed to build.