Technical Support Analyst
Current
London, United Kingdom
- Payments SME.- Pre sales technical consultancy.- SDK and API integration support.- SDK troubleshooting and Mobile SDK QA.- Bug and Fix investigations.- Live processing monitoring.- Reporting and data analysis.- Internal 1st line technical support.- External 1st and 2nd line technical support.- Case management system integrations (Splunk , Slack , Salesforce , Jira)Tools and Skills:- Android Studio.- Xcode.- Visual Studio.- SQL… Show more - Payments SME.- Pre sales technical consultancy.- SDK and API integration support.- SDK troubleshooting and Mobile SDK QA.- Bug and Fix investigations.- Live processing monitoring.- Reporting and data analysis.- Internal 1st line technical support.- External 1st and 2nd line technical support.- Case management system integrations (Splunk , Slack , Salesforce , Jira)Tools and Skills:- Android Studio.- Xcode.- Visual Studio.- SQL Server - SQL complex querying.- Splunk querying and plugins.- Salesforce System Admin - Sandbox and Prod migrations, Data Loader , Apex , Process Builder, Workflows, Object hierarchy architect.- Postman.- Jira.SDKs supportedMobile- Android (Java)- iOS (Obj-C and Swift)- Xamarin (.NET wrapper)- React Native (Obj-C and Java wrapper)Web- JavascriptServer - PHP- .NET Show less