Federico Gasparri Email & Phone Number

Paderno Dugnano, It

Milan, Lombardy, Italy

Work closely with API providers to enhance our integrations and explore business opportunitiesAlign on the needs and expose the challenges to Product Managers, Tech Leads and Head of Software development, creating together a roadmap.Work proactively with the engineers to line up activities and unravel technical issues, properly tracking tasks in the backlog and refining them.Provide a plan for each iteration to highlight the major topics on which the teams must focus atManage the day-to-day tasks for selected tech teams, which relates to distribution API, supplier API, infrastructure, performance and architecture, ensuring the goals are reached.Coordinate efforts between the teams to drive the success of our tech stacks, removing impediments and facilitating the discover of blockers as well as enabling successful delivery of new iterations.Highlight dependencies and manage requests from product development teams, enabling them to succeed.

Milan Area, Italy

• Guide the building and enhancing of online transactional products (product selection, checkout, payment, confirmation and post sales) and manage the product lifecycle for multiple web-based products and APIs.• Integration and management of multiple digital payment solutions through interaction with payment providers’ technical teams (hosted or embedded solutions with attention to the latest security requirements). Fulfilment of final integration certification. Apple Pay experience.• Development and deployment of instalment billing and recurring payment solutions.• Work closely with the IT, sales, and operations teamsto optimise the customer experience to fulfil each product’s sales and implementation potential.• Collaborate with technical writers for an effective and easy to access web and API documentation.• Implementation and management of Quality Assurance flow for web and APIs.

Milan Area, Italy

• Collecting and assessing opportunities for ticketing software development.• Training of new clients and colleagues in Italy and abroad.• Some projects I worked on: Gardaland (Merlin Group - Italy) - FerrariWorld (Abu Dhabi) - Tower of London (Historic Royal Palaces - London) - Ocean Park (Hong Kong) - EXPO 2015 (Milan) - Louvre Museum (Paris)

Milan Area, Italy

• Provide technical support, advice and assistance to businesses with technical and software system problems• Experience with both Italian (SIAE compliant) and international clients.

Milan Area, Italy

• Marketing and Promotion.• Support of web sales and payments for five different sales channels. • Ticketing system administrator.• SIAE expert.

Milan Area, Italy

• Supply of English specialist lessons and management of courses of English in Milan and nationwide

Master In Show Business Managemen, Show Business

English Language Certificate Level C2, English Language And Literature, General

Counseling Skills For Help Line Volunteer, Counseling Psychology

Science Oriented Seconday School Diploma