Fernando Ibarra R. Email & Phone Number

Utrecht, Ut, Nl

Utrecht, Países Bajos

FRISS’s Trust Automation Platform provides real-time, data-driven scores and insights that give instant confidence and understanding of the inherent risks of all customers and interactions. Based on next-generation AI insurance technology, Trust Automation allows you to confidently manage trust throughout the insurance value chain – from the first quote all the way through claims and investigations when needed.As Product Manager I'm responsible for defining and executing the FRISS product strategy and future development direction of our products. Within the product team we oversee the development and execution of the Product Roadmap to drive sustainable growth and ensure a market fit that increases customer satisfaction.

Utrecht Y Alrededores, Países Bajos

Responsible of managing our Product Backlog for Claims, Know you Customer (KYC) and Partner integration business lines.Working alongside 3 SCRUM Teams we have managed to: Define our KYC Product long-term strategy, vision and technical roadmap Design and implement FRISS integration into GuideWire’s Claim Center via DevConnect platform. Defined and led implementation for our FRISS APIs portal for core system vendors and third-party integrations. Re-designed and led implementation of our KYC solutions for EU, US and CN markets.

El Bosque 180, Las Condes, Santiago, Chile

Market leader insurance and financial group in Chile through three Insurance Companies - Consorcio Seguros Vida, Consorcio Seguros Generales and CN Life Seguros Vida with over US$ 1,200 million on direct premiums per year. With a team of four engineers reporting directly to me, we managed to:• Design and implement Consorcio’s current sales distribution model for Car Insurance.• Design and implement Consorcio’s first Usage Based Insurance Programme using AGILE (SCRUM) methods, where I acted as Product Owner.• Coordinate the integration between Consorcio and our new strategic partner DERCO, representative for Mazda, Suzuki and Renault in Chile.• Coordinate the integration and product development for our Bank partner ITAU.

Edificio Mistral, Rosario Norte 615, Piso 6.

LATAM Airlines is the largest group of passenger and cargo airlines in South America, with over 300 airplanes they are able to offer roughly 137 destinations in 24 countries, and cargo services to around 144 destinations in 29 countries.On this role I:• Designed and created the Vice President’s Balance Scorecard.• Responsible for the control of the VPM’S Key Performance Indicators.• Responsible for the costs control of Customer Experience’s Projects Budget.• Responsible for the costs control of Airport Expenses for the LATAM Network, which accounted for over 560 million USD per year.

Edificio Mistral, Rosario Norte 615, Piso 6.

On this role I managed two engineers reporting directly to me. Our main focus was to negotiate with Chief Executives from different countries within the LATAM network to determine the optimal sales distribution mix to maximise revenues and profit.• Responsible for the Distribution Channel’s budget confection for LATAM’s South American Network.• Income and passenger market participation control for LATAM’s South American Network.

• Designed and updated Consorcio’s Car Insurance products, taking into account new market trends and our long-term business strategy.• Designed and coordinated the integration between Consorcio and ANS, the biggest insurance brokers association.• Led our business model change in response to the 2013 new Chilean Insurance Law.

El Bosque Sur 180

• Designed and implemented Consorcio’s direct sales platform for Car Insurance.• Coordinated the sales platform integration for Consorcio’s biggest bank partners Ban Chile and Santander for Car Insurance.• Coordinated the implementation of Consorcio’s first loyalty and retention programme for Car and House Insurance.

El Bosque Sur 180

• Designed and implemented Car Insurance plans for direct sales through Consorcio’s Sale Force, web page and small partners.• Designed Direct Sales Channel Strategy.• Designed and implemented sales campaigns for direct distribution channels.• Counterpart for Direct Distribution Channel Managers and Contact Center.

Msc Student On International Economics And Business: Business Development And Entrepreneurship

The International Economics and Business Master in Business Development and Entrepreneurship focus on: • Venture development, creating.

Ingeniero Comercial, Administración Y Gestión De Empresas, General

Ingeniero Comercial con mención en administración.

Bachillerato En Ciencias

Education record