Mohamed Fejji Email & Phone Number

Doha, Qatar

Doha, Qatar

Al Ruwais, Ash Shamal, Qatar

- Implemented all sales action plans based on different market areas outlined in themarketing plan- Conducted daily sales calls and arranged inspection trips to hotels by clients- Outreach and communication with corporates, government officials, VIPs, companies etc.for potential hotel visits/bookings- Planned sales trips , prepared and attended major market events/conferences- Reports to DOSM on potential market needs and provided suggestions- Participated in weekly sales and marketing meetings and shared ideas for businessimprovements- Sourced new business opportunities- Established new corporate accounts

Doha, Qatar

- Coordinated and organized the preopening & opening of Qatar and Middle East’s first andbiggest wellness resort “Zulal”- Guest assistance such as pre-arrival, check-in, room orientation, escorting during the stay,preparation of departure etc.- Supported, contributed and created the Preparation of the Standard Operation Procedure- Cross-training and exchange of knowledge/skills with Food & Beverage, Housekeeping andHealth & Wellness departments

Madrid, Communauté De Madrid, Espagne

- Provided information, guidance and assistance for safety for passengers on board- Conducted safety check before flight take off- Greeted customers, checked tickets, and accompanied them to seats- Prepared and served food and beverages to passengers- Presented emergency equipment and gave instructions- Monitored and secured the cabin regularly- Complied with all aviation rules for safety and protection- Assisted passengers and cabin crew during emergency situations- Provided special help to passengers with special needs (children, disabled persons,elders etc.)- Submitted analytic reports concerning flight incidents

Prague, Tchéquie

- Supervised and coordinated a team of cabin crew flight attendants- Monitored all cabin crew activities, duties, treatments etc.- Made sure cabin crew had excellent customer service and followed correctprocedures- Dealt directly with passenger complaints (problem-solving)- Handled cabin crew complaints/feedback etc.

Lisbon, Portugal / Saudi Arabia

- Supervised and coordinated a team of cabin crew flight attendants- Monitored all cabin crew activities, duties, treatments etc.- Made sure cabin crew had excellent customer service and followed correctprocedures- Dealt directly with passenger complaints (problem-solving)- Handled cabin crew complaints/feedback etc.

Lisbon, Portugal

- Supervised and coordinated a team of cabin crew flight attendants- Monitored all cabin crew activities, duties, treatments etc.- Made sure cabin crew had excellent customer service and followed correctprocedures- Dealt directly with passenger complaints (problem-solving)- Handled cabin crew complaints/feedback etc.

Spain/ Saudi Arabia

- Supervised and coordinated a team of cabin crew flight attendants- Monitored all cabin crew activities, duties, treatments etc.- Made sure cabin crew had excellent customer service and followed correctprocedures- Dealt directly with passenger complaints (problem-solving)- Handled cabin crew complaints/feedback etc.

Tunis, Tunisie

- Supported and provided annual reports, company newsletters, weekly updates- Greeted and helped customers with any customer servicerequests/complaints/inquiries- Supported the airline’s information guidelines/booklet- Answered incoming telephone calls and switched calls to appropriate departments- Supported the preparation of meetings, conferences, events- Trained the trainers

Pnc Aviation, Security And Safety , Psychology , Service

Niveau Baccalauréat, Business/Managerial Economics