Felice Ercoli Email & Phone Number

Toronto, Ontario, Canada

• > Adapt tools, analytics and processes to business needs> Analyse business requirements and provide solutions > Assist team in defining HSEs and optimizing high demand season and events> Assist team with OD Network.
• Designed and Implemented a new flight revenue optimization process defined as "The artificial inventory analyst", capable of optimizing inventory autonomously, Mon-Sun, through multiple daily AUs updates.
• Led the team through the… Show more > Adapt tools, analytics and processes to business needs> Analyse business requirements and provide solutions > Assist team in defining HSEs and optimizing high demand season and.
• Led the team through the implementation of an inventory optimization strategy which has driven a 4% YoY Revenue improvement against a 16% ASM reduction (Revenue volume > CAD50 Millions) Show less

Toronto, Ontario, Canada

• Duties:> Adapt tools, analytics and processes to business needs> Analyse business requirements and provide solutions > Assist team in defining HSEs and optimizing high demand season and events> TrainingAchievements
• Designed and implemented a full set of automated reports aimed to help the analysts in defining daily priorities
• Designed and Implemented a new flight revenue optimization framework affecting the entire network
• High Team engagement… Show more Duties:> Adapt tools, analytics and processes to business needs> Analyse business requirements and provide solutions > Assist team in defining HSEs and optimizing high demand season and.
• High Team engagement score
• Designed and implemented optimized and automated workflows which drastically improved team efficiency while improving analysis accuracy Show less

Toronto, Canada Area

• Duties:> Analyze historical data and define proper date mapping within company’s RMS in order to increase forecast accuracy > Implement company’s seat inventory management strategy and tactics, provide recommendations.
• Development and Implementation of Inventory optimization strategies
• Delivered a full set of automated reports aimed to increase analysis accuracy
• Through accurate historical data analysis, developed a major KPI focused on inventory/revenue optimization
• Advised new RMS functionalities focused on inventory management improvement Show less

Rome Area, Italy

• Duties: > Revenue and Inventory Management for national and international markets: examine forecast, monitor competitors pricing, analyze load factors and update inventory allocation accordingly (short-haul, seasonal.
• YoY Revenue increase between 3-7% on most of the leisure and business markets managed
• YoY Revenue increase between 10-25% on most of the seasonal markets managed
• Enhanced data reports affecting whole working group
• Assist and support SABRE consultants for reviewing, on a weekly basis, inventory strategies affecting the whole Yield management department Show less

Milan Area, Italy

• Duties: > Attend weekly meeting with management to define next marketing/sale strategy according to ongoing performances > Define action plan and assign tasks between team members in order to support ongoing.
• Developed and implemented new pricing strategies: promotional weekend round trip fares, family fares and buy 1 get 2
• Implemented a renewed pricing structure according to the new company business model (Airline transitioned into a pure Low Cost model)
• Overseen the implementation of a new revenue management software (SkyPrice by Navitaire)
• Markets Losses reduction up to 15%
• Redesigned data reports layout and structure according to new management needs Show less

Amsterdam Area, Netherlands

> Airlines bookings and ticketing > Customer care (passengers and travel agencies)> Training employees> Airport station support for IT fares, including upgrades, date changes and rerouting for airline tickets> Queue monitoring

Business Analysis

College Diploma, Tourism And Transportation Business Management

Activities and Societies: Business Law, Business economics, Economy and technique of tourism business, Communication technique, computer.