Felice Ercoli Email & Phone Number

Toronto, Ontario, Canada

> Adapt tools, analytics and processes to business needs> Analyse business requirements and provide solutions > Assist team in defining HSEs and optimizing high demand season and events> Assist team with OD Network optimization• Designed and Implemented a new flight revenue optimization process defined as "The artificial inventory analyst", capable of optimizing inventory autonomously, Mon-Sun, through multiple daily AUs updates. • Led the team through the… Show more > Adapt tools, analytics and processes to business needs> Analyse business requirements and provide solutions > Assist team in defining HSEs and optimizing high demand season and events> Assist team with OD Network optimization• Designed and Implemented a new flight revenue optimization process defined as "The artificial inventory analyst", capable of optimizing inventory autonomously, Mon-Sun, through multiple daily AUs updates. • Led the team through the implementation of an inventory optimization strategy which has driven a 4% YoY Revenue improvement against a 16% ASM reduction (Revenue volume > CAD50 Millions) Show less

Toronto, Ontario, Canada

Duties:> Adapt tools, analytics and processes to business needs> Analyse business requirements and provide solutions > Assist team in defining HSEs and optimizing high demand season and events> TrainingAchievements• Designed and implemented a full set of automated reports aimed to help the analysts in defining daily priorities• Designed and Implemented a new flight revenue optimization framework affecting the entire network • High Team engagement… Show more Duties:> Adapt tools, analytics and processes to business needs> Analyse business requirements and provide solutions > Assist team in defining HSEs and optimizing high demand season and events> TrainingAchievements• Designed and implemented a full set of automated reports aimed to help the analysts in defining daily priorities• Designed and Implemented a new flight revenue optimization framework affecting the entire network • High Team engagement score • Designed and implemented optimized and automated workflows which drastically improved team efficiency while improving analysis accuracy Show less

Toronto, Canada Area

Duties:> Analyze historical data and define proper date mapping within company’s RMS in order to increase forecast accuracy > Implement company’s seat inventory management strategy and tactics, provide recommendations for improvement> Perform reporting and detailed analysis of KPIs, find revenue opportunities and close revenue leakage holes> Monitor competitor fare initiatives and adjust seat inventory accordingly in order to ensure competitiveness> Ensure… Show more Duties:> Analyze historical data and define proper date mapping within company’s RMS in order to increase forecast accuracy > Implement company’s seat inventory management strategy and tactics, provide recommendations for improvement> Perform reporting and detailed analysis of KPIs, find revenue opportunities and close revenue leakage holes> Monitor competitor fare initiatives and adjust seat inventory accordingly in order to ensure competitiveness> Ensure work team efficiency: provide full support to team mates in order to maintain/increase efficiency Achievements:• Development and Implementation of Inventory optimization strategies • Delivered a full set of automated reports aimed to increase analysis accuracy • Through accurate historical data analysis, developed a major KPI focused on inventory/revenue optimization • Advised new RMS functionalities focused on inventory management improvement Show less

Rome Area, Italy

Duties: > Revenue and Inventory Management for national and international markets: examine forecast, monitor competitors pricing, analyze load factors and update inventory allocation accordingly (short-haul, seasonal and business markets)> Update and distribute daily inventory reports within the company (executives and team members)> Adjust cabin capacity according to ongoing sales in order to maximize revenue > Attend weekly meetings with SABRE consultants for… Show more Duties: > Revenue and Inventory Management for national and international markets: examine forecast, monitor competitors pricing, analyze load factors and update inventory allocation accordingly (short-haul, seasonal and business markets)> Update and distribute daily inventory reports within the company (executives and team members)> Adjust cabin capacity according to ongoing sales in order to maximize revenue > Attend weekly meetings with SABRE consultants for market performances analysis and strategies review> Negotiate group faresAchievements: • YoY Revenue increase between 3-7% on most of the leisure and business markets managed • YoY Revenue increase between 10-25% on most of the seasonal markets managed • Enhanced data reports affecting whole working group• Assist and support SABRE consultants for reviewing, on a weekly basis, inventory strategies affecting the whole Yield management department Show less

Milan Area, Italy

Duties: > Attend weekly meeting with management to define next marketing/sale strategy according to ongoing performances > Define action plan and assign tasks between team members in order to support ongoing marketing/sale strategy > Inventory management and revenue analysis: Allocate seat inventory according to load factor analysis, advanced booking and YoY revenue differential> Distribute seat inventory between different channels (Web or GDS) according to ongoing… Show more Duties: > Attend weekly meeting with management to define next marketing/sale strategy according to ongoing performances > Define action plan and assign tasks between team members in order to support ongoing marketing/sale strategy > Inventory management and revenue analysis: Allocate seat inventory according to load factor analysis, advanced booking and YoY revenue differential> Distribute seat inventory between different channels (Web or GDS) according to ongoing sales> Pricing analysis: Monitor competitors pricing in order to keep competitiveness, adjust public, corporate, agencies and promotional fares structure when needed > Update performance report on a daily basis, share and discuss achievements with team members> Data report development: develop and process new data reports according to management needs > Training employees, provide proper training material and support to new analystsAchievements: • Developed and implemented new pricing strategies: promotional weekend round trip fares, family fares and buy 1 get 2• Implemented a renewed pricing structure according to the new company business model (Airline transitioned into a pure Low Cost model) • Overseen the implementation of a new revenue management software (SkyPrice by Navitaire)• Markets Losses reduction up to 15% • Redesigned data reports layout and structure according to new management needs Show less

Amsterdam Area, Netherlands

> Airlines bookings and ticketing > Customer care (passengers and travel agencies)> Training employees> Airport station support for IT fares, including upgrades, date changes and rerouting for airline tickets> Queue monitoring

Business Analysis

College Diploma, Tourism And Transportation Business Management

Activities and Societies: Business Law, Business economics, Economy and technique of tourism business, Communication technique, computer.