Felicia Ogunmola Email & Phone Number

Lagos State, Nigeria

• Implemented a new sales script, resulting in a 30% increase in successful sales calls.• Conducted 10 number of cold calls per day, resulting in a 15% increase in lead generation and a 10% increase in the customer base.• Maintained accurate records of sales calls and customer interactions, resulting in a 10% increase in data accuracy and a 25% improvement in customer service.• Administered and executed successful sales campaigns, resulting in a 15% increase in sales revenue.

Ifako/Ijaye, Lagos, Nigeria

• Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution, increasing overall efficiency by 60%.• Set goals and deadlines for the department, achieving a 100% success rate over the course of 4 months. • Coordinated and directed office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping.• Developed and modified administrative processes to achieve organizational objectives as well as to improve accuracy, efficiency, and productivity.

Sabo Yaba, Lagos

• Closed 3 number of deals per month, resulting in a 30% increase in sales revenue.• Conducted 3 number of client meetings per week, resulting in 80% increase in business development and a 20% increase in sales revenue.• Collaborated with internal teams such as marketing and operations to develop effective sales strategies, resulting in a 30% increase in sales revenue.• Identified and pursued new business opportunities, resulting in a 30% increase in sales revenue.

Birnin Kebbi, Kebbi, Nigeria

• Assisted with the organization of events and meetings, resulting in a 15% increase in successful events and a 40% increase in attendance rates.• Developed and implemented positive relationships with clients and customers, resulting in a 50% increase in customer satisfaction.• Acted as a point of contact for internal and external stakeholders, resulting in a 20% increase in communication efficiency.• Received and screened a high volume of internal and external communications, including email and mail.

Niger State, Nigeria

• Led the development of standard operating procedures, which created efficiencies, consistency, precision, and more time for customer service increasing the company reputation by 40%.• Defined the project scope, goals, and deliverables in collaboration with senior management and stakeholders, increasing proficiency and reducing unnecessary expenses by 30%.• Organized the preparation of correspondence, data, and drafting materials for presentations and reports. • Headed a team of 10 staff members, troubleshooting complex administrative and training issues promptly, thereby promoting efficiency to 90%.