- Supervised global rollout of AEM platform for large fast food platform to 22 different markets; led AEM platform trainings, user acceptance testing and market communications- Owned functional workstream and sprint planning across 15+ cross-functional teams, coordinating production prioritization and requirements to launch cruise clients' AEM Code Modernization deployments- Controlled PMO activities such as meeting invites, notes, recap emails and RAID log management leading to first on-time tech implementation for cruise client in 5 years- Introduced automation into content authoring process to improve client's content supply chain and decrease authoring activities by 30 minutes per page- Formulated and proposed personalization and GenAI strategies for Fortune 500 clients through client deliverables and proposals; two projects were started based on deliverables- Managed and built strong team relationships between India, Mexico, Portugal, and US based teams

- Conducted analysis of current state AEM Migration, reviewing 2000+ Jira tickets to create technical roadmap against tight client deadlines- Oversaw functional workstream of 20+ colleagues in US and India to successfully deploy client's AEM 6.5 instance and content migration- Coordinated content authoring for over 1000 website pages in over 20 regions including owning content management for 7 countries; owned SEO implementation including page titles, page descriptions and page tags- Managed content defect triaging and remediation using JIRA, including ownership of defect remediation for third launch, presenting daily updates to client- Trained clients on industry best-practices and innovative website strategies using AI tools such as Adobe Sensei

-Researched the buying process, competitors, and wholesalers to expand themarket outreach-Created and analyzed advertisements on social media to grow business for thefall holiday season

-Promoted the application’s features and opportunities to Syracuse residents and students -Identified most effective way to raise brand awareness and increase product adoption-Responsible for over 5,00 downloads over the course of two years

-Edited Facebook advertisements to increase segment targeting efficiency-Created and edited Marketing and Sales Collateral that was presented to potential clients such as USAID and The Gates Foundation-Used HubSpot and Facebook Business Manager to analyze performance of live campaigns-Wrote blogs that were published on the company website and shared on all digital platforms-Managed content strategy including curating content, writing copies, and creating original graphics to increase social media interaction-Created an Intranet that was presented and implemented by the whole company