Felicity Harding Email and Phone Number
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An accomplished business leader that’s passionate about building loved products, creating great culture and delivering business-wide commercial impact. I have a unique leadership skillset: a proven track-record of delivering customer value and revenue growth across the breadth of the business.Accomplishments include:- increasing people engagement scores by 20% points, demonstrating my dedication to creating inspiring and productive work environments.- Realizing substantial synergy value post-acquisition, showcasing my capability integrating and maximizing business assets for commercial performance.- Achieving a 30% reduction in cancellations on a high-traffic platform, underscoring my focus on improving customer satisfaction and retention.- Conceptualizing, developing, and launching globally loved products, demonstrating innovation and excellence in product management.- Spearheading initiatives that resulted in a 4x increase in subscription growth on a major platform, affirming my expertise in driving business expansion and profitability.- Leading organizational design and change management projects, steering groups of 60+ people positively through change towards success.Looking ahead, I see a future of leading empowered teams to deliver solutions that delight customers globally and drive sustained organizational growth.
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Head Of Brand Experience GroupCanva Mar 2022 - PresentSurry Hills, New South Wales, AuLeading the teams that make Canva the home for every brand. Director level role.Own the vision, strategy, customer experience and revenue results for the Group's portfolio of products. The group plays an important role in delivering ROI for small business and enterprise customers.Lead up to 7 cross-functional teams, made up of 60+ PMs, engineers, designers, marketers and data analysts, and rally to deliver our crazy-big goals.Define the group structure and ensure each team is set-up for success with the right people, projects and organisational support. With a track record of delivering successful, innovative and scalable products, teams in the group have launched:- Canva websites- Magic Write and Brand Voice using AI to create quality copy faster- Brand Hub to easily design, organize, and share the assets needed to create on-brand content- design insights to close the loop on performance- Magic Switch to resize and transform designs in a couple of clicks using AI and ML- bulk create to scale one design to hundreds of iterations in one click- data autofill to automate personalised sales pitches and proposalsIn addition, I:- led the product strategy for Canva Pro subscription- the end-to-end marketing tool of choice for small to medium businesses everywhere. - am a member of the Division (Supergroup) Leadership team.- am a member of the cross line of business subscription revenue working group. -
Group Product ManagerCanva Oct 2021 - Mar 2022Surry Hills, New South Wales, Au -
Head Of Product, Workforce SolutionsReadytech Jan 2021 - Oct 2021Sydney, Nsw, AuASX: RDYLed the product function for the Workforce Solutions Division. Drove transformation and scale across the portfolio of products to achieve product-market fit with mid-market and unique value with more complex industries. SLT member, contributing to the broader Workforce Solutions business strategy. Included:- strategy presentations to the board- participation in acquisition due diligence.Defined the long-term portfolio product vision and strategy, including investment in mobile and Employee Self Service tools.Optimised people & resource allocation to deliver growth. Led and developed the product management team across Australia and New Zealand. -
Senior Manager, Global Product Marketing - Group Strategy & Team LeadershipBooking.Com Feb 2020 - Dec 2020Amsterdam, Netherlands, NlDefined the group product strategy, product marketing resource allocation and ways of working.Led the team to develop commercial product strategies to drive upgrades and reduce cancellations. Uniquely, teams in the group straddled both B2B and B2C sides of the marketplace.Coached the team to develop and execute global go-to-market strategies for adoption and high growth.Product marketing hiring, team management and coaching.Budget management and reporting.Department functional leadership. -
Global Product Marketing Manager - Portfolio Product Marketing LeadBooking.Com Jul 2018 - Feb 2020Amsterdam, Netherlands, NlNASDAQ: BKNGRelocated to Amsterdam by one of the largest ecommerce companies in the world; renowned for a data driven, experimentation approach to product-led growth.Group (pillar) leadership team.Led customer marketing for company-wide portfolio topic.Led the commercial strategy for multiple autonomous, full-stack teams. Identified and sized market opportunities. Delivered insights that improved the customer journey, and informed the product strategy and roadmap. Ensured operational readiness, validated value propositions and global go-to-market strategies to achieve growth objectives. Enabled ~3,000 sales team members.Product marketing hiring and coaching.Budget management and reporting.Divisional award winner. -
Senior Go-To-Market (Gtm) Manager, Asia - Delivered Multi-Market Product & Sales TransformationRea Group Dec 2016 - Jun 2018Richmond, Victoria, AuASX: REA. 60% News Corp owned.#16 LinkedIn Top Companies 2017Digital marketplace for real estate.Created the go-to-market (GTM) program & grew sales capability in the acquired Asia business. Launched new digital products and pricing, and successfully transitioned customers from sunset products across 4 countries, 5 brands and 3 lines of business.Created and delivered a sales training program to lift sales capability across the region. -
Senior Product Marketing Manager - Led The Sme Portfolio Product Marketing Team. Gtm LeadershipMyob May 2013 - Dec 2016Cremorne, Victoria, AuPrivate equity to IPO. Online accounting and payroll solutions for small and medium businesses.Led the divisional product marketing team, and developed GTM processes connecting products to customers.Owned the positioning, messaging framework and marketing strategy for the SME product portfolio and key acquisition campaigns. Launched and sunset multiple products through the company’s digital transformation, including new payroll and superannuation payment solutions to support compliance changes. Delivered data and insights that informed the roadmap, improved funnel performance and delivered product-led growth: trial growth, subscription conversion, increasing usage and customer satisfaction that improved retention.Led product platform work stream, reporting into executive steering committee. Launched and led the customer advocacy program, including content strategy. Budget management.Sales education and enablement to acquire new partners and increase sales in existing accounts.Divisional award winner. -
Product Marketing Manager - Global; Commercial Manager - Anz ProductAconex Sep 2010 - May 2013Melbourne, AuFirst construction technology unicornConstruction collaboration platform. Enterprise sales & ABM.Commercial Manager - ANZ Product (Oct '12 to May '13)First monetisation of user network. Leveraged SDR resources to validate then scale the opportunity. Product Marketing Manager - Global (Sept '10 to Sept '12)Positioning, messaging and content for global marketing campaigns across multiple verticals.Sales enablement and compelling sales tools to increase pipeline and velocity with new customers, as well as increase sales and retention with existing accounts. Influence product strategy. -
Product Manager & Digital Manager - Category Management & Digital Movie DistributionThe Walt Disney Studios May 2006 - Sep 2010Burbank, Ca, UsCategory management, consumer advertising and PR to drive product awareness and retail demand. Local lead for digital movie distribution agreements, release and pricing strategy. Represented the company in two industry groups. Managed one intern. P&L ownership.Global divisional award winner for innovative retail strategy. -
Crm & Ebusiness Manager - Holden Website, Saab Crm And Consumer MarketingGeneral Motors Jun 2003 - Apr 2006Detroit, Michigan, UsManaged and developed the brand’s CRM activities (acquisition and retention).Managed digital marketing strategy and acquisition campaigns. Managed the Saab Customer Assistance Call Centre and one direct report.Promoted into the luxury brand team from eBusiness Coordinator, Holden. -
Assistant EditorTourism Victoria Mar 2001 - May 2003
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Marketing Assistant90East 1999 - 2001
Felicity Harding Skills
Felicity Harding Education Details
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Agsm @ Unsw Business SchoolMba -
Rmit UniversityVirtual Communication -
Deakin UniversityProfessional Writing & Editing
Frequently Asked Questions about Felicity Harding
What company does Felicity Harding work for?
Felicity Harding works for Canva
What is Felicity Harding's role at the current company?
Felicity Harding's current role is Head of Product | Accomplished leader | Culture builder | Product innovation & transformation.
What is Felicity Harding's email address?
Felicity Harding's email address is fe****@****ail.com
What is Felicity Harding's direct phone number?
Felicity Harding's direct phone number is 61 3 9222*****
What schools did Felicity Harding attend?
Felicity Harding attended Agsm @ Unsw Business School, Rmit University, Deakin University.
What skills is Felicity Harding known for?
Felicity Harding has skills like Digital Marketing, Marketing Strategy, Product Marketing, Strategy, Integrated Marketing, Crm, Business Strategy, Product Management, Management, B2b Marketing, B2b, Marketing.
Who are Felicity Harding's colleagues?
Felicity Harding's colleagues are Diana Laura Rodríguez Ramírez, Reem A., Fizza Asad, Segun Ogunyemi, Chelsea Charlie Russell, Wanda Ayu Prilasmita, Fabian Steven Ovalle.
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