R. Felipe García J. Email & Phone Number

• 15+ strong experience years as SQA Manager / SCRUM Master / Testing Leader / Hands-on Tester, with proficient understanding and working knowledge of the Software Testing Life Cycle using SCRUM and Agile frameworks as well as Waterfall Methodologies, leading multicultural QA Teams working remotely across different countries in North America, LATAM, Europe & Asia.• Proficient experience performing testing in: AI / ChatGPT, SAP, Success Factors, Black Box and White Box, Manual/Functional, E-2-E, Smoke, Regression as well as User Acceptance Testing on several platforms, such as IBM Mainframe, Web based applications, as well as iOS and Android with emulators and actual mobile devices.- Effective and strong organizational, written and spoken communication skills- I have demonstrated robust Attention to Detail by taking a meticulous approach to identifying, documenting, and tracking software defects and issues, ensuring the highest standard of software quality.- I have employed strong Analytical Thinking skills to understand complex software systems, evaluate test results, and pinpoint the root causes of defects, contributing to software reliability.- Successfully addressed complex team challenges, with a Problem-Solving approach, optimizing processes, as well as improving overall software testing quality.- Dexterous Communication Skills to convey with cross-functional team members, to address issues, progress, and collaborate to enhance software quality.- Fostered strong working relationships among teams, emphasizing collaboration and teamwork to achieve shared objectives.- Swiftly adapted to changes, tools, and methodologies, ensuring that approaches remained current and effective being flexible.Testing Technologies and Frameworks applied:• Methodologies and Frameworks: SCRUM, Agile & Waterfall Software Testing Life Cycle, DevOps CI/CD, Bayesian Knowledge Tracing Model Testing.• Financial Testing: Equity Control Testing, OATS Testing, ACT Testing, EBS Reporting Testing, Reporting and Billing.• Testing Frameworks & Tools: Miro, Gherkin, Asana, Attlasian Software, X-Ray, JIRA, Confluence, ALM HP Quality Center, Test-Link.• Functional/Manual Testing performed on: AI/ChatGPT, SAP, Success Factors, ETL, AWS Cloud, Backend with Github, Postman and JSON; JMeter, Load Runner API, Jack Henry Symitar Core Processing, UNIX/Linux, SharePoint, Web, iOS, Android, HTML5, CSS, Big Data.• Automation Testing tools: PEGA, accelQ, Selenium IDE/Webdriver.• Databases: SQL, MongoDB, Teradata, Oracle, PostgreSQL, IBM Netezza.

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  Quality Assurance Manager

  Qaracter - Beyond Your Challenge

  May 2024 - Present - Mexico City, Mexico

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  Universidad Del Valle De México

  Licenciatura