- Monitor key performance indicators (KPIs) to track progress and identify improvement areas- Collaborate with cross-functional teams to execute commercial strategies- Prepare and present reports with actionable recommendations to senior management- Coordinate and deliver training programs to enhance the sales team's skills- Foster a culture of continuous improvement through feedback and coaching- Lead projects to streamline commercial operations.

- Designed and delivered training programs to enhance sales team skills- Provided actionable insights into sales performance and market trends- Streamlined workflows to enhance efficiency and effectiveness- Perform call and meeting reviews and deliver coaching feedback to sales representatives- Led cross-functional projects to drive commercial excellence

- Sales Strategy & Planning: Develop and execute comprehensive sales strategies to achieve business objectives and revenue targets within the enterprise market.- Team Leadership: Recruit, mentor, and lead a team of sales professionals, fostering a culture of excellence and continuous improvement.- Collaboration: Work closely with cross-functional teams, including marketing, product development, and customer support, to align efforts and deliver seamless customer experiences.- Performance Tracking: Monitor sales performance metrics, analyze data to gain insights, and implement improvements to optimize sales processes and outcomes.- Negotiation & Closing: Lead high-stakes negotiations, secure major deals, and ensure successful contract execution.

- Develop and execute strategic sales plans to achieve and exceed sales targets- Conduct thorough needs assessments to understand client requirements and pain points- Articulate the value proposition of our products/services and tailor presentations to address client needs -effectively- Lead negotiations to secure favorable terms and close deals in a timely manner- Collaborate with cross-functional teams, including marketing and product development, to support sales initiatives and address client feedback- Provide accurate sales forecasts and reports to management on a regular basis

- Manage a diverse portfolio of accounts, ranging from independent properties to large hotel chains- Develop and maintain strong relationships with partners, serving as their primary point of contact for all Booking.com-related inquiries- Collaborate with partners to optimize their listings, pricing strategies, and availability to maximize their visibility and revenue potential- Analyze performance metrics and market trends to provide data-driven insights and recommendations for improvement- Coordinate with internal teams, including product development and marketing, to advocate for partner needs and drive product enhancements- Proactively identify opportunities for upselling and cross-selling additional services to partners to enhance their experience and drive incremental revenue- Resolve partner issues and concerns promptly and effectively, ensuring a positive and seamless experience throughout the partnership lifecycle

Reservation Department

Reception and Front-Desk Manager Assistant