Felipe Moritz Email & Phone Number

Santa Catarina, Brazil

Recife, Pernambuco, Brasil

Brasil

• Researching LATAM markets;• Developing sales strategies; • Schedule meetings with clients;• Developing relationships with clients;• Creating sales plans;• Sell company services and products.

Gibraltar

• Ensure all internal and external operations execution.• Guarantee operations cost-effectiveness.• Improve operational management systems, processes, and best practices.• Purchase materials, planning inventory and overseeing operational costs. • Recruit, train and supervise employees for all company operations. • Guarantee that all processes remain in compliance with the law.• Formulate strategic and operational objectives for all company's operations. • Examine… Show more • Ensure all internal and external operations execution.• Guarantee operations cost-effectiveness.• Improve operational management systems, processes, and best practices.• Purchase materials, planning inventory and overseeing operational costs. • Recruit, train and supervise employees for all company operations. • Guarantee that all processes remain in compliance with the law.• Formulate strategic and operational objectives for all company's operations. • Examine financial data and use it to improve profitability.• Manage budgets and forecasts.• Results presentation for stakeholders. • Sell product portfolio integration.• Commercial team management.• Manage clients accounts.• Negotiate better product positioning within the client's platform.• Improve customer service quality and client support.• Define product roadmap.• Perform quality controls and monitor product performance KPIs.• Create and organize documents and apply knowledge engineering concepts.• Plan and register all development process steps for product deliverance.• Processes definition and modeling for all operations.• Organize pre-development meetings: squads, activities, due dates.• Quality Gate application during the product development cycle.• Homologate new products and improvements.• Execute the release process of products and product updates.• Requirements elicitation for product certification.• Manage and execute compliance processes for licensing products for markets.• Processes and activity flows management. Show less

Florianópolis, Santa Catarina

• Coordinate the Quality Assurance team.• Coordinate the Development team.• Generate the project’s Bird-eye view, gantt chart and team workload chart.• Create and organize documents to apply knowledge engineering concepts.• Plan and register all development process steps for product deliverance.• Processes modeling for development, maintenance and release.• Organize sprint meetings.• Quality Gate application.• Requirements elicitation for product… Show more • Coordinate the Quality Assurance team.• Coordinate the Development team.• Generate the project’s Bird-eye view, gantt chart and team workload chart.• Create and organize documents to apply knowledge engineering concepts.• Plan and register all development process steps for product deliverance.• Processes modeling for development, maintenance and release.• Organize sprint meetings.• Quality Gate application.• Requirements elicitation for product certification.• Homologate new versions of the product.• Monitor the release process of the product updates.• Run A/B tests for the various versions of the product.• Execute client support.• Plan and execute manual and automated tests.• Create issues related to bugs and improvements.• Processes and activity flows management using a management tool.• Plan solutions for production environment emergencies.• Management of product and service related documents. Show less

Florianópolis, Santa Catarina, Brazil

• Homologate new versions of the product.• Monitor the release process of the product updates.• Run A /B tests for the various versions of the product.• Execute client support.• Execute manual and automated product tests.• Identify and register issues through tests and support channels.• Create issues related to bugs and improvement.• Processes and activity flows management using a management tool.• Organize collective tests for new products or major… Show more • Homologate new versions of the product.• Monitor the release process of the product updates.• Run A /B tests for the various versions of the product.• Execute client support.• Execute manual and automated product tests.• Identify and register issues through tests and support channels.• Create issues related to bugs and improvement.• Processes and activity flows management using a management tool.• Organize collective tests for new products or major updates.• Plan solutions for production environment emergencies.• Management of product and service related documents.• English and French translations for screens, rules and institutional texts from the product. Show less

Florianópolis, Santa Catarina, Brasil

• Conduct in loco interviews to elicit the requirements that meet the client's needs.• Build solutions based on the elicited requirements.• List requirements in business documentation.• Upsell development hours proposing new features for the clients.• Get the client’s project approval to close contracts.• Workflow development on the company’s product.• Project support documentation: manuals, checklists, processes modeling and prototyping.implementação, construção de… Show more • Conduct in loco interviews to elicit the requirements that meet the client's needs.• Build solutions based on the elicited requirements.• List requirements in business documentation.• Upsell development hours proposing new features for the clients.• Get the client’s project approval to close contracts.• Workflow development on the company’s product.• Project support documentation: manuals, checklists, processes modeling and prototyping.implementação, construção de workflows, prototipagem, modelagem e redação de casos de testes, controle de versão de documentação. Show less

Florianópolis, Santa Catarina, Brasil

• Assist in all activities related to the Quality Assurance processes.• Monitoring the application of Quality Gate for the development process.• Processes modeling.• Create and manage documentation in a knowledge warehouse schema.

São Paulo, São Paulo, Brasil

• Active B2B POS sales for new clients.• Active loyalty program sales for company clients.• Account management and business support for clients.• CRM administration and client's registry updates.

Florianópolis, Santa Catarina, Brasil

•Research and writing documentation on Semantic Web.•Database queries in triple format.•RDF•Turtle•Cloud computing theory. •Web page development with HTML, PHP and CSS. •Use of frameworks such as Tomcat, Joomla, Eclipse.• Project presentation at state universities.

Florianópolis, Santa Catarina, Brasil

• Active B2B and B2C mobile and residential telephone and internet plans sales.• Receptive B2B and B2C migration and retention telephone and internet plans sales.• CRM administration and client's registry updates.• Migration and retention team coordination.