External Project Manager of Evaluation, Selection and Development of Bank Managers of a National Bank. Interfacing with 18 sector offices, coordinating the team of experts, improving and adapting assessment tools, quality control and strategic thinking. Promoted to Manager in the second year of the project, which aims to implement the new strategic vision of the institution which grew 48% in 3 years. In addition to selecting and promoting managers, this process enables and develops managers according to the new organizational core competences, promoting cultural, structural and ideological changes.Highlights: * Team building strength; motivational leader; conflict mediation; knowledge sharing; training and development.* Strategic thinking; development of tools and strategies; stablishing and implementing guidelines. * Advice managers on organizational policy matters and recommended needed changes or key areas for improvement.* Develop organizational programmes to enhance effectiveness of employees achieving business goals * Update and design new training programmes and realign improve results* Adapt quickly to change organizational needs * Served as a link between management and employees helping resolve work related problems.

Responsible for leading the process of Potential Evaluation for Executive Manager (National Bank).Application of evaluation techniques (group activities and corporate games), preparation of profile and reports based on the competencies required by the client, consensus meetings with managers and individual feedback interviews with focus on professional development.Highlights:* Establish new application protocols.* Update and design new training programmes and realign improve results.* Made recommendations to business management on key areas for improvement.* Continue analyse HR policies and implement positive changes.

Responsible for the HR Department (People Management). Rearrangement of the processes and subsystems of Recruitment & Selection, Training, Jobs and Salaries, Benefits and Dismissal.Execution of Organizational Evaluation, Diagnosis and Project of Organizational Intervention.Selection, training, follow-up, support and orientation of sector leaders (supervisors, officers and managers) and conflict mediation.Highlights:* Team building strength, leadership workshop, conflict management and coaching.* Hiring and retention; training and development, strategic thinking * Direct personnel, training and labor relations activities* Advice managers on organizational policy matters and recommended needed changes * Conduct orientations to foster positive attitude toward organizational objectives * Serve as a link between management and employees by handling questions, interpreting and administering contracts, and helping resolve work-related problems to foster positive environment. * Establish new protocols and redesign employee handbook.* Develop organizational programmes to enhance effectiveness of employees achieving business goals * Update and design new training programmes and realign improve results* Coordinate training programs that cultivate and enhance company culture * Made recommendations to business management on key areas for improvement

Responsible for the process of Recruitment and Selection, Supervision and Training of teams. Maintain employee relations through proactive contact with employees. Coordination of the HR department (in-company) and connection with the head office.Highlights:* Continue analyse HR policies and implement positive changes * Supervise training, development, and new hire orientation * Draft reports and presentations on HR changes for senior management * Reviewed and made recommendations for improvement to benefits and vacation systems * Recruited and oriented new permanent and seasonal employees. * Served as a link between management and employees by handling questions interpreting and administering contacts and helping resolve work related problems.

Responsible for the process of Recruitment and Selection, Coordination and Training of sales teams. Develop of strategies to improve the attraction and retention of collaborators (career plan, benefits, motivation and commitment).

Establishing and implementing the organizational diagnostic process: evaluation of performance and satisfaction; commitment, change and organizational development.