Product Owner for Digital Marketing Dev Team - Perform Analysis Tasks - Define User Stories - Manage Backlog - Create Roadmap

Business and System Analysis for Osiris IT within the Project Management OfficeAnalysis:-Develop an in-depth understanding of the business functions and systems stack.-Assess feasibility of any new business requirements and intent of such requirements.-Understand the businesses requirements, validate and translate them into functional requirements that are used by developers to craft a solution.-Analyze data/business processes/user experience to identify future business and system opportunities and pitfalls.Project coordination:- Create, assign and maintain tasks to development teams.- Act as scrum master and conduct sprint planning/retrospective/review sessions with development teams.- Liaise with product owners throughout the system development lifecycle.- Assist with quality control and user acceptance testingSpecifications & Documentation:- Create and maintain “As-Is” Functional Requirements Specifications (FRS) Documents.- Design wireframes, UI designs and mock ups.- Manage system version control documents.

Providing Business Analysis services for the Enterprise Integration Center of Excellence (ICE) with regards to data exchange, validation, embellishment and transformation across various areas of the Stock Exchange including but not limited to internal customers (i.e. Trading - Millennium MIT , Deal Management and Clearing - Real Time Clearing RTC) and external customers (i.e. Clearing Members, Trading Members, Banks, Swift - Strate and SARB). Tools / Languages: BizTalk,Tagwire,XML,SQL,Strate,Swift,Denodo (Data Virtualization - Enterprise Data Access Layer)Responsible for impact assessments and providing source mapping specifications documenting all business rules, embellishments and transformations

Consulting & Performing BA functions.

Performed an ITIL ITSM Capability & Maturity Assessment for the Liberty Group IT division

Worked in the PMO space on the Angola Business Turnaround Programme

Business Intelligence responsible for analysing data from various sources in creating a golden copy or Master Data of the truth in order for business to make informed business decision and to improve data quality across various business unit systems Projects:Master Data Management (MDM)Employee 360 Customer 360Intelligent Marketing Data LakeCRM Dynamics Customer Insights Customer Enrichment – Using External Data Providers Management of Source intake and prioritisation via the Informatica lifecycle using an agile approach: Informatica Metadata Manager Data Lineage and impact analysis, and for MetadataInformatica Business GlossaryData Stewards maintaining the Business GlossaryData Quality AnalystAnalyse, profile, and score data in an enterpriseCreating projects, objects and mapping specifications, profiling data and identifying anomalies using tags and commentsBuild reference tables, scorecards, and collaborate with Developers using shared projects, rules, comments and tagsDetail in Column and Rule Profiling, Reference Table Management, Data Quality Scorecards, Exception and Duplicate record management in Informatica Data Director and Project CollaborationInformatica PowerCentre – Data IntegrationAssist with the mapping, creation, execution, monitoring of ETL processesInformatica Data Quality DeveloperIdentification of Data Quality Rules, input into the maplets required. Ensure re-usability.Cleanse, standardise, de-duplicate and consolidate data in an enterprise

Strategy & New Business Development

• Perform Research for Contact Centre architecture, identify reputable vendors that may support various call centre activities and processes• Retro-Spec documentation by reverse engineering Mobile Insurance Application (iOS and Android)Business Analysis:Scoping & WorkshopsDocument Business requirementsDocument Functional requirementsManage & Document User (stakeholder) requirementsQuality-of-service (non-functional) requirementsImplementation (transition) requirementsReport specificationsTraceability matrix

Snr BA leading the Account Origination team for the SAP core banking replatform migration project. Aligning business processes to that of the envisioned target operating model. From the outset Standard Bank decided to adopt a "vanilla SAP" approach and the focus was on changing the process and not the system.

Responsible for all Customer Integration, Customer core profile changes and customer impacts to Legacy Master Customer System. Documentation of as-is and to-be processes for integration and business requirements specifications both internally and externally (Vendors and Joint Ventures).

• Responsible for System Administration, Analysis, Enhancements, Implementation and Testing.• Understanding of the systems development lifecycle (SDLC).• Ensure that the functionality of the system supports the needs of all its users and business processes.• Determine the impact of proposed changes upon the existing business processes and systems• Facilitate JAD workshops• To identify, initiate and apply enhancements to system functionality and/or system procedures that will lead to improvements in effectiveness• To ensure Governance and compliance in collaboration with stakeholders to support/implement system changes.• Writing test case/scripts and documenting these in a Test Plan/User Acceptance document.• To ensure that all relevant test cases for a specific software release are completed in accordance with the defined rollout plan in terms of timing. To act as technical liaison between the business users and developers for the duration of the test period, and to ensure that the specific test cases for the required release are included

• To ensure that Business Unit’s system/products are supported and configured to meet operational needs e.g. alignment of applications, processes and business rules, performance factors, etc.• Manage the full life cycle of the system (Product) – performance, usage, replacement strategy, maintenance and enhancement. • To identify, initiate and apply enhancements to system functionality and/or system procedures that will lead to improvements in effectiveness and/or efficiency.• Ensuring all governance and laid down change management policies are adhered to.• Ensuring Changes are applied pertaining to instructions received from Barclays• Ensuring that the system is stable and providing MI stats to management

• To probe, evaluate and understand the underlying user needs in order to extract information, determine requirements and translate these requirements into formats and inputs required by• System Analysts and System Developers.• To ensure Governance and compliance in collaboration with stakeholders to support/implement system changes.• Adhering to change management policy and working with tight timelines.• Tracking and managing system related issues/incidents and changes utilising Service Desk/Service• Management tracking tool• Overcoming communication challenges and liaising with in-country : Mozambique and Tanzania users • Writing test case/scripts and documenting these in a Test Plan/User Acceptance document.• To ensure that all relevant test cases for a specific software release are completed in accordance with the defined rollout plan in terms of timing. To act as technical liaison between the business users and developers for the duration of the test period, and to ensure that the specific test cases for the required release are included• Reporting and analysis of application defects• Attending team meetings.• Meeting users to gain a better understanding of quality assurance issues• Ensure efficient and effective test planning• Excellent communication skills, time-management skills and work methods• Ability to work independently under constant pressure without constant supervision• Writing documentation with regards to system changes and help aids to assist users. Large user base ±20000 users respectively (Mozambique and Tanzania).• Sanctions screening, domestic payments and compliance screening SME.• Perform business/technical analysis in terms of assessing user requirements to determine the feasibility and impacts thereof.

• Monitor and report on the ongoing compliance with the legal and regulatory environment• Formulating and compiling of suspicious transaction reports in terms of Sections 29 of the Financial Intelligence Centre Act• Writing skills needs to be of the business standard.• Detailed understanding of the existing regulatory structures and reporting requirements which govern international financial services.• Ability to interact with the various departments Investments, Administration and Finance.• Comparison of data to international trends, norms and standards to assimilate trends & patterns• Providing feedback to management in respect of analysis• Adhere to deadlines.• Adhere to processes and procedures as per business requirements.• Payment screening in terms of Sanctions.• Customer screening in terms of PEP’s, checking against World Check

• All admin within branch • Assisted with ordering and managing of assets and computer equipment on a quarterly basis• Basic trouble shooting on printers, computers and any other computer related issues.• Handling any customer complaints and fraud including and not limited to CCP complaints and action line queries• 2IC to Teller Supervisor• Actioning of all listing and training others on how to do so. • Organising training for the branch and all departments• Responsible for all staff accounts, resignations, new appointments and all other HR functions• Comply with and liaise with FICA department, action all FICA Listings• Branch Sales, ensure quality of documentation to be of high standards• Branch Budgeting, and adhering and keeping within budget• Quality Assurance• Sales management of MI of sales consultants and providing feedback to regional offices.• Drawing up of sales action plans for consultants and staff.• Encouraging and motivating staff to refer leads to consultant in order to meet required targets. • Team Building

• Actioning of daily balancing of teller recons and teller floats• Organising and scheduling training for teller department• Liaising with clients to ensure branch gets good leads• Help tellers authorise transactions not within own mandate• Excellent time management regarding staff• Handling client queries• Motivate and encourage staff to generate good leads.• Monthly reconciling of all general ledger accounts• Fraud Awareness• Knowledge Transfer, new recruits.• Facilitated teller training and customer service for city centre area.• Attend regional meeting to establish trends within area and come up with action plans to achieve targets allocated.

Treasury Clerk Absa Bank – Retail Delivery – Carlton Centre• Balancing of own float and treasury recons and treasury floats• Higher mandate, 2IC to Teller Supervisor.• Ordering and clearing of cash for branch• Keeping in line with branch cash limits• Being punctual and accurate when dealing with cash• Accuracy and neatness of the utmost importanceBusiness Teller Absa Bank – Retail Delivery – Ghandi Square• Daily balancing of own float• Handling larger sums of cash, higher mandated transactions • Accuracy in processing clients transactions• Building good relationships with all business clients• Cash management of teller float to ensure customer satisfaction and availability of funds• Generate valuable lead referrals from clients to small business and to branch