Felipe Abreu Email & Phone Number

Tarragona, CT, ES

Catalonia, Spain

Johannesburg Area, South Africa

Product Owner for Digital Marketing Dev Team - Perform Analysis Tasks - Define User Stories - Manage Backlog - Create Roadmap

Johannesburg Area, South Africa

Business and System Analysis for Osiris IT within the Project Management OfficeAnalysis:-Develop an in-depth understanding of the business functions and systems stack.-Assess feasibility of any new business requirements and intent of such requirements.-Understand the businesses requirements, validate and translate them into functional requirements that are.

Johannesburg Area, South Africa

Providing Business Analysis services for the Enterprise Integration Center of Excellence (ICE) with regards to data exchange, validation, embellishment and transformation across various areas of the Stock Exchange including but not limited to internal customers (i.e. Trading - Millennium MIT, Deal Management and Clearing - Real Time Clearing RTC) and.

Building 2, 1st Floor, Cnr Christiaan De Wet Rd & Millen

Consulting & Performing BA functions.

Johannesburg Area, South Africa

Performed an ITIL ITSM Capability & Maturity Assessment for the Liberty Group IT division

144 Braam Fischer Drive, Randburg

Worked in the PMO space on the Angola Business Turnaround Programme

144 Braam Fischer Drive, Randburg

Business Intelligence responsible for analysing data from various sources in creating a golden copy or Master Data of the truth in order for business to make informed business decision and to improve data quality across various business unit systems Projects:Master Data Management (MDM)Employee 360 Customer 360Intelligent Marketing Data LakeCRM Dynamics.

251 Oak Avenue, Randburg

Strategy & New Business Development

Johannesburg Area, South Africa

• Perform Research for Contact Centre architecture, identify reputable vendors that may support various call centre activities and processes
• Retro-Spec documentation by reverse engineering Mobile Insurance Application (iOS and Android)Business Analysis:Scoping & WorkshopsDocument Business requirementsDocument Functional requirementsManage & Document User.

Johannesburg Area, South Africa

Snr BA leading the Account Origination team for the SAP core banking replatform migration project. Aligning business processes to that of the envisioned target operating model. From the outset Standard Bank decided to adopt a "vanilla SAP" approach and the focus was on changing the process and not the system.

Absa Technology, Randburg, South Africa

Responsible for all Customer Integration, Customer core profile changes and customer impacts to Legacy Master Customer System. Documentation of as-is and to-be processes for integration and business requirements specifications both internally and externally (Vendors and Joint Ventures).

Johannesburg Area, South Africa

• Responsible for System Administration, Analysis, Enhancements, Implementation and Testing.
• Understanding of the systems development lifecycle (SDLC).
• Ensure that the functionality of the system supports the needs of all its users and business processes.
• Determine the impact of proposed changes upon the existing business processes and systems
• Facilitate JAD workshops
• To identify, initiate and apply enhancements to system functionality and/or system procedures that will lead to improvements in effectiveness

Johannesburg Area, South Africa

• To ensure that Business Unit’s system/products are supported and configured to meet operational needs e.g. alignment of applications, processes and business rules, performance factors, etc.
• Manage the full life cycle of the system (Product) – performance, usage, replacement strategy, maintenance and enhancement.
• To identify, initiate and apply enhancements to system functionality and/or system procedures that will lead to improvements in effectiveness and/or efficiency.
• Ensuring all governance and laid down change management policies are adhered to.
• Ensuring Changes are applied pertaining to instructions received from Barclays
• Ensuring that the system is stable and providing MI stats to management

Johannesburg Area, South Africa

• To probe, evaluate and understand the underlying user needs in order to extract information, determine requirements and translate these requirements into formats and inputs required by
• System Analysts and System Developers.
• To ensure Governance and compliance in collaboration with stakeholders to support/implement system changes.
• Adhering to change management policy and working with tight timelines.
• Tracking and managing system related issues/incidents and changes utilising Service Desk/Service
• Management tracking tool

Johannesburg Area, South Africa

• Monitor and report on the ongoing compliance with the legal and regulatory environment
• Formulating and compiling of suspicious transaction reports in terms of Sections 29 of the Financial Intelligence Centre Act
• Writing skills needs to be of the business standard.
• Detailed understanding of the existing regulatory structures and reporting requirements which govern international financial services.
• Ability to interact with the various departments Investments, Administration and Finance.
• Comparison of data to international trends, norms and standards to assimilate trends & patterns

Johannesburg Area, South Africa

• All admin within branch
• Assisted with ordering and managing of assets and computer equipment on a quarterly basis
• Basic trouble shooting on printers, computers and any other computer related issues.
• Handling any customer complaints and fraud including and not limited to CCP complaints and action line queries
• 2IC to Teller Supervisor
• Actioning of all listing and training others on how to do so.

Johannesburg Area, South Africa

• Actioning of daily balancing of teller recons and teller floats
• Organising and scheduling training for teller department
• Liaising with clients to ensure branch gets good leads
• Help tellers authorise transactions not within own mandate
• Excellent time management regarding staff
• Handling client queries

Johannesburg Area, South Africa

• Treasury Clerk Absa Bank – Retail Delivery – Carlton Centre
• Balancing of own float and treasury recons and treasury floats
• Higher mandate, 2IC to Teller Supervisor.
• Ordering and clearing of cash for branch
• Keeping in line with branch cash limits
• Being punctual and accurate when dealing with cash

Systems & Business Analysis

Faculty Training Institute holds the following institutional accreditations: Is a fully Accredited Education and Training Provider, with.

Certificate In Business And Systems Analysis, Systems & Business Analysis

Softrain Consultants is accredited by NCC Education Ltd based in Manchester, UK. This provides companies with the opportunity to acquire a.

Business/Corporate Communications

Established in 1993, Living Dynamics is a highly specialised communication skills training consultancy. Our aim is to help people, at all.

Matric Certificate, High School/Secondary Diplomas And Certificates