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Felipe Delgado Email & Phone Number
Duty Manager - Customer Operations
at
American Airlines
1 work email found
@aa.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Duty Manager - Customer Operations
Location
Miami, Florida, United States
Who is Felipe Delgado? Overview
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Quick answer
Felipe Delgado is listed as Duty Manager - Customer Operations at American Airlines, based in Miami, Florida, United States. AeroLeads shows a work email signal at aa.com and a matched LinkedIn profile for Felipe Delgado.
Felipe Delgado previously worked as Operations Manager - Hubs Control Center at American Airlines and Customer Service Manager - Customer Experience at American Airlines. Felipe Delgado holds Bachelor Of Science - Bs, Aviation Management from Dowling College.
Company email context
Email format at American Airlines
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{first}.{last}@aa.com
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AeroLeads found 1 current-domain work email signal for Felipe Delgado. Compare company email patterns before reaching out.
Profile bio
About Felipe Delgado
Experienced Customer Operations and Logistics Manager with a demonstrated history of working in the aviation and transportation industry
Listed skills include Customer Service, Microsoft Excel, Flights, Microsoft Office, and 25 others.
Current workplace
Felipe Delgado's current company
Company context helps verify the profile and gives searchers a useful next step.
10 roles · 19 years
Felipe Delgado work experience
A career timeline built from the work history available for this profile.
Operations Manager - Hubs Control Center
Customer Service Manager - Customer Experience
Nov 2021 - Feb 2022
Customer Service Manager - Customer Operations
Direct report to the Managing Director and Duty Manager of Customer Operations. Led and managed a team of Customer Service Managers and 2000+ Fleet Service Agents throughout the ramp and bagroom operation. Enhanced the schedule for fleet service agents to maximize labor utilization and monitored team performance. Ensure compliance with corporate regulations and rules, TWU/CWA contracts, FAA and relevant government agencies. Supports a safe work environment by facilitating safety and compliance training. Directly supervised and led the Charter Team at Miami Airport for American.
May 2019 - Nov 2021
Customer Service Manager - Cargo
Managed effective delivery of operational service and logistical solutions to customers with time sensitive shipments. Led and mentored all cargo staff including contractors (Fleet Service Agents, WFS and Eulen Agents, CLPA Security Agents). Performed audits, investigations, and document discrepancies providing statistical data.
Jul 2017 - May 2019
Operations Manager
Founded the Operations Department within ACS NY. Supervised and coordinated all air charter operations on daily basis (passenger & cargo). Developed and coached all operations staff within North America.
Nov 2014 - Jul 2017
Lead Agent
Coordinated and supervised daily flight operations.Held daily operational and safety briefings with staffPrepared daily operational assignments for Passenger Service Agents.Resolved customer complaints and handle passenger needs/requests.Evaluation of flight operations and procedures on a daily basis with staff
Jun 2011 - Nov 2014
Lead Control Agent
Coordinated and supervised daily flight operations.Prepared daily operational assignments for Passenger Service Agents.Resolved customer complaints and handle passenger needs/requests.Evaluation of flight operations and procedures on a daily basis with staffHeld daily pre operational and safety briefings with staff
Jul 2011 - Mar 2013
Guest Service Representative
2008 - 2010
~2 yrs
Supervisor On Duty / Dispatcher
Organized and directly supervised a fleet of taxi and limousine drivers in the Metro Area. Shift Supervisor for the Call Center office. Maintained constant communication between drivers and clients. Handled important client and personnel information. Provided administrative assistance to the accounting department.
Apr 2003 - May 2008
Team & coworkers
Colleagues at American Airlines
Other employees you can reach at aa.com. View company contacts →
SM
Sandra Mitchell
Colleague at American AirlinesNew York, United States
View →
AK
Andrew Keech
Colleague at American AirlinesCarrollton, Texas, United States
View →
LW
Lesley Wicke
Colleague at American AirlinesGilbert, Arizona, United States
View →
AA
Adeyinka Adepegba
Colleague at American AirlinesDallas-Fort Worth Metroplex, United States
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JO
Jamal Odeh
Colleague at American AirlinesUnited States
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AV
Amish Vyas
Colleague at American AirlinesDallas-Fort Worth Metroplex, United States
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TC
Terry Claussen
Colleague at American AirlinesArlington, Texas, United States
View →
BB
Braian Burelli
Colleague at American AirlinesBuenos Aires, Buenos Aires Province, Argentina
View →
VC
Veronica Chacos
Colleague at American AirlinesTampa, Florida, United States
View →
MB
Michael Barrow
Colleague at American AirlinesDallas, Texas, United States
View →
Sandra Mitchell
Colleague at American AirlinesNew York, United States
View →
AK
Andrew Keech
Colleague at American AirlinesCarrollton, Texas, United States
View →
LW
Lesley Wicke
Colleague at American AirlinesGilbert, Arizona, United States
View →
AA
Adeyinka Adepegba
Colleague at American AirlinesDallas-Fort Worth Metroplex, United States
View →
JO
Jamal Odeh
Colleague at American AirlinesUnited States
View →
AV
Amish Vyas
Colleague at American AirlinesDallas-Fort Worth Metroplex, United States
View →
TC
Terry Claussen
Colleague at American AirlinesArlington, Texas, United States
View →
BB
Braian Burelli
Colleague at American AirlinesBuenos Aires, Buenos Aires Province, Argentina
View →
VC
Veronica Chacos
Colleague at American AirlinesTampa, Florida, United States
View →
MB
Michael Barrow
Colleague at American AirlinesDallas, Texas, United States
View →
4 education records
Felipe Delgado education
Bachelor Of Science - Bs, Aviation Management
Dowling College
Associate Of Arts - Aa, Communication And Media Studies
Nassau Community College
Education record
Nassau Community College
Education record
Paul D. Schreiber Senior High School
FAQ
Frequently asked questions about Felipe Delgado
Quick answers generated from the profile data available on this page.
What company does Felipe Delgado work for?
Felipe Delgado works for American Airlines.
What is Felipe Delgado's role at American Airlines?
Felipe Delgado is listed as Duty Manager - Customer Operations at American Airlines.
What is Felipe Delgado's email address?
AeroLeads has found 1 work email signal at @aa.com for Felipe Delgado at American Airlines.
Where is Felipe Delgado based?
Felipe Delgado is based in Miami, Florida, United States while working with American Airlines.
What companies has Felipe Delgado worked for?
Felipe Delgado has worked for American Airlines, Air Charter Service, Air France, Lan Airlines, and Glen Cove Mansion Hotel & Conference Center.
Who are Felipe Delgado's colleagues at American Airlines?
Felipe Delgado's colleagues at American Airlines include Sandra Mitchell, Andrew Keech, Lesley Wicke, Adeyinka Adepegba, and Jamal Odeh.
How can I contact Felipe Delgado?
You can use AeroLeads to view verified contact signals for Felipe Delgado at American Airlines, including work email, phone, and LinkedIn data when available.
What schools did Felipe Delgado attend?
Felipe Delgado holds Bachelor Of Science - Bs, Aviation Management from Dowling College.
What skills is Felipe Delgado known for?
Felipe Delgado is listed with skills including Customer Service, Microsoft Excel, Flights, Microsoft Office, Powerpoint, Microsoft Word, Social Media, and Leadership.
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