Felipe Gomes Email & Phone Number

Dublin, County Dublin, Ireland

- As part of the Concentrix team, I work on content review, ensuring everything complies with copyright and music monetization policies. Working in this position has allowed me to not only meet the company's exacting standards but also contribute ideas and feedback to continually improve our moderation policies. - An important part of my role involves proactively identifying and resolving trademark issues while maintaining the integrity of our clients' brands. It is gratifying to see the positive impact of our actions in protecting brands and promoting a safe online environment. - Additionally, I facilitate communication between teams and departments, which helps resolve complex content moderation challenges. Adaptability is essential in this ever-changing environment, and I am always ready to learn and adapt to new policies and guidelines.

Fonthill Road, Dublin 22 Co. Dublin

-During my time at COSMO Restaurant Group, I had the opportunity to lead a team dedicated to customer service. This has not only allowed me to ensure our customers have an exceptional experience but also to lead projects that have improved operational efficiency and customer satisfaction. - One of my greatest achievements was implementing a project that significantly improved the Chinese tour experience, resulting in the team being recognized with the prestigious "Star Member 2021" award. It's incredible to see how initiatives like this can make a difference in the restaurant's day-to-day operations. - Additionally, I have always strived to cultivate a collaborative and inspiring work environment where each team member feels valued and motivated to reach their full potential. I believe this was critical to the team's success during my time at COSMO.

Rio De Janeiro, Brazil

- As a senior financial analyst at MRV, I played a crucial role in guiding the company's strategic decisions through meticulous financial analysis. This included leading contract negotiations and establishing strategic partnerships with financial and government institutions. - One of my greatest achievements was identifying opportunities for improvement in operational processes, resulting in significant improvements in the company's efficiency and profitability. Seeing the direct impact of my work on MRV's financial results was extremely rewarding. - Additionally, I have always sought to stay up-to-date with the latest trends and developments in the financial field, actively participating in professional development programmes and expanding my technical and leadership skills.

Brazil

- During my time at CERCRED, I played the role of inbound sales representative, where I was responsible for managing receivables from customers, including Peugeot and Renault, through email and telephone communication. - My role involved participating in regular meetings with account managers and credit managers and providing updates on the status of partners and customers. This allowed me to develop solid communication and teamwork skills. - Additionally, I developed and maintained detailed Excel files to provide insights into the status of team goals and assist in strategic decision-making. This experience allowed me to improve my analytical and organizational skills. - Working at CERCRED gave me a deeper understanding of the sales process and allowed me to develop valuable skills in debt management, communication, and organization. These skills have been fundamental throughout my career and have contributed to my professional growth.

Rio De Janeiro, Brazil

- During my time at Rio de Janeiro City Hall, I took on the role of administrative assistant, where I was responsible for a variety of tasks, including answering and directing telephone calls, scheduling appointments, and organising meetings. - One of my main responsibilities was taking detailed minutes during meetings and supporting the preparation of regular reports. This required attention to detail and effective communication skills. - I was also tasked with developing and maintaining an efficient filing system and updating and managing office policies and procedures. This experience allowed me to improve my organisational and document management skills. - As a point of contact for internal and external clients, I developed strong relationships and liaised with senior executive and administrative assistants to handle requests and queries from senior managers.

Bachelor Of Technology - Btech, Analysis And Development Of Systems

Management With Emphasis On Entrepreneurship

Grade: High and Technical School High School conjoined with technical course of management with emphasis on entrepreneurship. The course.