Felipe Gomes Email and Phone Number
Hello! My name is Felipe Gomes, and I'm an enthusiastic professional that enjoys coming up with creative solutions to complicated problems. With a strong experience in leadership and financial analysis, I am constantly looking for ways to drive the success of both teams and organizations.My Experience:- At Concentrix, I focused on content moderation, ensuring that quality and copyright requirements were properly followed. My position included more than simply fulfilling targets; I aimed to improve our customers' operations and contribute to a safer and more efficient digital environment.- At COSMO Restaurant Group, I had the opportunity to be in charge of a customer service team, where I learned the importance of offering an exceptional experience to every customer. My goal to improve the Chinese tour experience earned me the title of "Star Member 2021," which shows my commitment and ability to make things happen.I am now looking for new and challenging opportunities in Dublin where I can use my skills and abilities to make a significant contribution in teams with energy. I am open to new challenges and connections that will allow me to keep growing and progressing professionally.I am looking forward to beginning a new professional adventure in Dublin, where I can use my abilities as well as my passion for both innovation and leadership. I am open to networking possibilities and looking to connect with people with similar interests.
Concentrix
View- Website:
- concentrix.com
- Employees:
- 63116
-
Advisor IiConcentrix May 2022 - PresentDublin, County Dublin, Ireland- As part of the Concentrix team, I work on content review, ensuring everything complies with copyright and music monetization policies. Working in this position has allowed me to not only meet the company's exacting standards but also contribute ideas and feedback to continually improve our moderation policies. - An important part of my role involves proactively identifying and resolving trademark issues while maintaining the integrity of our clients' brands. It is gratifying to see the positive impact of our actions in protecting brands and promoting a safe online environment. - Additionally, I facilitate communication between teams and departments, which helps resolve complex content moderation challenges. Adaptability is essential in this ever-changing environment, and I am always ready to learn and adapt to new policies and guidelines.
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Team LeaderCosmo Restaurant Group Oct 2017 - Apr 2022Fonthill Road, Dublin 22 Co. Dublin-During my time at COSMO Restaurant Group, I had the opportunity to lead a team dedicated to customer service. This has not only allowed me to ensure our customers have an exceptional experience but also to lead projects that have improved operational efficiency and customer satisfaction. - One of my greatest achievements was implementing a project that significantly improved the Chinese tour experience, resulting in the team being recognized with the prestigious "Star Member 2021" award. It's incredible to see how initiatives like this can make a difference in the restaurant's day-to-day operations. - Additionally, I have always strived to cultivate a collaborative and inspiring work environment where each team member feels valued and motivated to reach their full potential. I believe this was critical to the team's success during my time at COSMO. -
Senior Financial AnalystMrv Aug 2010 - Oct 2016Rio De Janeiro, Brazil- As a senior financial analyst at MRV, I played a crucial role in guiding the company's strategic decisions through meticulous financial analysis. This included leading contract negotiations and establishing strategic partnerships with financial and government institutions. - One of my greatest achievements was identifying opportunities for improvement in operational processes, resulting in significant improvements in the company's efficiency and profitability. Seeing the direct impact of my work on MRV's financial results was extremely rewarding. - Additionally, I have always sought to stay up-to-date with the latest trends and developments in the financial field, actively participating in professional development programmes and expanding my technical and leadership skills. -
Inbound Sales RepresentativeCercred Feb 2010 - Aug 2010Brazil- During my time at CERCRED, I played the role of inbound sales representative, where I was responsible for managing receivables from customers, including Peugeot and Renault, through email and telephone communication. - My role involved participating in regular meetings with account managers and credit managers and providing updates on the status of partners and customers. This allowed me to develop solid communication and teamwork skills. - Additionally, I developed and maintained detailed Excel files to provide insights into the status of team goals and assist in strategic decision-making. This experience allowed me to improve my analytical and organizational skills. - Working at CERCRED gave me a deeper understanding of the sales process and allowed me to develop valuable skills in debt management, communication, and organization. These skills have been fundamental throughout my career and have contributed to my professional growth. -
Office AssistantPrefeitura Do Rio De Janeiro Jan 2008 - Feb 2009Rio De Janeiro, Brazil- During my time at Rio de Janeiro City Hall, I took on the role of administrative assistant, where I was responsible for a variety of tasks, including answering and directing telephone calls, scheduling appointments, and organising meetings. - One of my main responsibilities was taking detailed minutes during meetings and supporting the preparation of regular reports. This required attention to detail and effective communication skills. - I was also tasked with developing and maintaining an efficient filing system and updating and managing office policies and procedures. This experience allowed me to improve my organisational and document management skills. - As a point of contact for internal and external clients, I developed strong relationships and liaised with senior executive and administrative assistants to handle requests and queries from senior managers.
Frequently Asked Questions about Felipe Gomes
What company does Felipe Gomes work for?
Felipe Gomes works for Concentrix
What is Felipe Gomes's role at the current company?
Felipe Gomes's current role is Content Specialist | Yellow Belt Six Sigma.
What schools did Felipe Gomes attend?
Felipe Gomes attended Puc Minas, Escola Técnica Estadual Adolpho Bloch.
Who are Felipe Gomes's colleagues?
Felipe Gomes's colleagues are Elena Botareanu, Kalpesh Gangurde, Tais Araújo Bittencourt, Lovepreet Singh Boparai, Fernanda/nanda Kopp, Chauntinella Davis, Marcel Palacios.
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