Working with company ERP system (JDE), provide support to deliver the followingtypes of transactionsProviding booking in details for goods to be delivered to warehouseReceipting all goods delivered into warehouseProviding documentation to warehouse picking of customer order - Label andshipping documentationConfirmation of customer good despatches/Outbound customer shipmentsSupport expediting outstanding Purchase orders from Intercompany sites and Third Party Customers.Assist investigation of complaintsRecord KPI dataProvide cover for essential duties of current Supply Chain Coordinator role during staff absencesSupport of stock taking dutiesReceipting all goods delivered into the warehouse

Responses to claims inquiriesClaims Payment ManagementMaintenance of flows and procedures to document complaints processes and financial flowsAnalysis of claim ratesResearch and assistance in preparing reportsMaintenance and records of procedures following internal policiesAnalysis of claims reports to identify improvements.

Daily office administration work, taking client calls and messages and dealing with emails.