Felipe Bonati Email & Phone Number

Gold Coast, Queensland, Australia

I am a dedicated and professional Systems Administrator with a strong background in IT infrastructure, network, and cloud administration. I excel in troubleshooting advanced technical issues, ensuring the smooth operation of systems, and enhancing user experience through effective technical support and solutions. My role involves a high level of interaction with clients across various executive levels, making professionalism and excellent interpersonal skills essential components of my day-to-day responsibilities.I am committed to leveraging my extensive IT expertise to contribute to the success and reliability of our clients' technology solutions, constantly striving to optimise their experience with the latest advancements in the tech industry.

Brisbane, Queensland, Australia

Main Activities:-Handle technical AWS troubleshooting and develop solutions; -Identify software problems, investigate causes and recommend solutions to correct issues;-Assist on several projects managed by tools like Trello and Nuclino.-Research for viability of business comparing with competitors. Technical spreadsheet with different scenarios of budget and turnover forecast to predict the financial viability of business.

São Paulo, Brazil

Maintain up to date customer documentations. Set up and management of the company’s network. Build computers from start to finish, warehouse distribution, customer service, project management, formulate strategic marketing and promotions initiatives.Main Activities:-Data backup, internet access, database recovery, hardware purchase;-Configure Windows Server, switch, router, firewalls and user PCs and devices;-Providing remote and onsite support as required for the company’s on-going operations.

Advanced Diploma, Diploma And Cert Iv, Telecommunications And It Networking Engineering

Qualifications embedded in the program: ICT40415 - Certificate IV in Information Technology Networking ICT50415 - Diploma of Information.

Diploma, Business

Subjects completed: -Develop critical thinking in others; -Manage business operational plans; -Lead and manage effective workplace.

Bachelor'S Degree, Civil Aviation

Analysis of issues of impact on civil aviation, which involve current and innovative topics in the aviation segment, such as prevention.