Felipe Freire Email & Phone Number

Glenfield, Nsw, Au

Brazil

Responsibilities:• Specific: Ensure the automation of database processes and the efficient operation of financial systems.• Measurable: Develop Python scripts and documentation for automating workflows and enhancing system performance.• Achievable: Collaborate with cross-functional teams to implement new modules and improve system functionality.• Relevant: Provide application support for the currency exchange system and ensure the smooth integration of new modules.• Time-bound: Deliver automation solutions and system improvements according to project deadlines.Achievements:• Specific: Automate manual processes for the database, reducing operational time and errors.• Measurable: Developed Python scripts that improved data orchestration efficiency by 30%.• Achievable: Implemented new modules for customer credit default and activation, improving system performance.• Relevant: Enhanced the functionality of financial systems by automating workflows and improving data accuracy.• Time-bound: Completed the implementation of automation solutions and new modules within project timelines.Skills Developed:• Python: For automating database processes and data orchestration.• SQL Server & Oracle SQL: For querying and managing financial data.• Systems Analysis: For analyzing and enhancing system performance.• ETL & Airflow: For automating data pipelines and improving operational efficiency.

Brazil

Responsibilities:· Specific: Ensure the effective functioning of banking systems, including accounting and regulatory systems, to meet the bank's needs.· Measurable: Develop and implement solutions using SQL to create customized reports and jobs.· Achievable: Collaborate with teams to translate business requirements into viable technical solutions.· Relevant: Contribute to operational efficiency and customer experience enhancement through technologies such as webservices and client-server architectures.· Time-bound: Meet deadlines for project delivery and implementations as planned.Achievements:· Specific: Implement a new regulatory reporting system to reduce compliance risks.· Measurable: Develop SQL jobs that increased operational efficiency by 25%.· Achievable: Lead the development of a customer portal that increased customer satisfaction by 20%.· Relevant: Improve customer accessibility and engagement through a web portal.· Time-bound: Complete the implementation of the new reporting system within six months.Skills Developed:· SQL Server: For data manipulation and report creation.· Webservices: For system integration and enhancing customer experience.· Client-Server Architectures: For optimizing banking systems operation.

São Paulo, Brasil

Responsibilities:· Specific: Lead the successful implementation of new financial products leveraging expertise in SQL and Microsoft Server.· Measurable: Ensure timely delivery of projects and measure success through key performance indicators (KPIs) such as product launch timelines and user adoption rates.· Achievable: Collaborate with cross-functional teams to translate business requirements into technical specifications and oversee the execution of project plans.· Relevant: Apply industry knowledge to create efficient flowcharts that streamline new banking operations, enhancing operational efficiency during implementation.· Time-bound: Meet project milestones and deadlines as outlined in project plans.Achievements:· Specific: Successfully implemented three new financial products within a one-year period.· Measurable: Reduced product launch timelines by 20% through effective project management and utilization of SQL expertise.· Achievable: Led a team of developers and analysts to develop custom solutions tailored to meet the unique requirements of each financial product.· Relevant: Developed flowcharts that improved operational processes, resulting in a 15% increase in efficiency during product implementation.· Time-bound: Completed each product implementation within the designated timeline and budget constraints.Skills Developed:· SQL: Leveraged SQL expertise for data analysis and database management during product implementations.· Microsoft Server: Utilized Microsoft Server for hosting and managing databases and applications.· Project Management: Developed strong project management skills, ensuring successful delivery of projects within scope, budget, and timeline constraints.

São Paulo, Brasil

Responsibilities:· Specific: Maintain the systems of the LEASING product, serving as the primary point of contact between the system supplier and end-users.· Measurable: Ensure seamless operation of the LEASING product by promptly addressing system issues and minimizing downtime.· Achievable: Act as a liaison between stakeholders, translating user requirements into actionable tasks for system suppliers and ensuring timely resolution of issues.· Relevant: Drive customer satisfaction by providing excellent service and support, fostering strong relationships with end-users and stakeholders.· Time-bound: Respond to system issues and user inquiries within established service level agreements (SLAs).Achievements:· Specific: Maintained 60% uptime for the LEASING system throughout the year.· Measurable: Reduced average resolution time for system issues by 25% through proactive maintenance and collaboration with system suppliers.· Achievable: Successfully managed system upgrades and enhancements, ensuring minimal disruption to end-users.· Relevant: Received consistently positive feedback from end-users for prompt and effective resolution of system issues, driving customer satisfaction.· Time-bound: Met or exceeded SLA targets for response and resolution times on a consistent basis.Skills Developed:· Communication: Effectively communicated with stakeholders and system suppliers to address user needs and system issues.· Problem-solving: Developed strong problem-solving skills to diagnose and resolve system issues efficiently.· Customer Service: Prioritized customer satisfaction and provided excellent service to end-users, fostering positive relationships and loyalty.

Master Of Business Administration - Mba, Data Engineering

Teaching English As A Second Or Foreign Language/Esl Language Instructor

Graduação, Analise E Desenvolvimento De Sistemas