Felipe Mendonça Email & Phone Number

São Paulo, Brasil

São Paulo, Brasil

With 15 years of tradition and ethical consolidation in the market, the PLBrasil Group is structured to serve companies from all segments, legal departments and law firms in the country and abroad, providing excellent paralegals services (constitution and regularization of licenses and company registrations), legal representation, virtual address (corporate and tax), records of foreign capital in the country and Brazilian abroad, Due Diligence, Accounting, Medicine and Security, certificates, among other services.• Expand new partners for the company and be its main communication channel;• Responsible for managing, promoting and maintaining relationships for new growth opportunities;• Responsible for the entire sales cycle, outbound and inbound prospecting and negotiation with the customer.

São Paulo, Brasil

Grant Thornton is one of the largest auditing, consulting and tax companies with a presence in more than 138 countries. In Brazil, we have 11 offices located in the main capitals of the country, serving companies in the most varied stages of growth, from startups to public companies. With a customized way of working, combining excellence, productive relationships and cost benefit, Grant Thornton aims to unlock the growth potential of companies.• Monitoring of new customers' prospects, analysis and pricing of accounting work and monitoring of implementation;• Profitability analysis, fee and sales renegotiation;• Member of the customer committee to monitor: satisfaction, billing, churning and strategies by the company with customers;• Technical support to accounting teams;• Review and approval of the Financial Statements; (Balance Sheet, Balance Sheets, Income Statement and DMPL)

São Paulo E Região, Brasil

• Responsible for being the main focal point and coordination of activities between the GT, LATAM and Canada subsidiaries, with the customer and the Headquarters;• Weekly presentation of results applied LATAM and Canada to the headquarters in the United States and to the client;• Update of KPIs related to quality goals established in SLA;• Responsible for the elaboration of processes/narratives with each country and competent areas, in accounts payable, billing, accounts receivable, GAAP´S accounting reports, tax processes, delivery of obligations, accounting reports and filing of documents;• Responsible for ensuring compliance with accounting and tax deadlines and billing with GT LATAM and Canada branches to support client´s decisions;

• Relationship with national and international companies, monitoring all relevant decisions for the establishment of the company in Brazil;• Control of customer satisfaction by measuring GT's performance level through KPIs, developing an action plan for poorly designed processes, being the customer's focal point;• Monitoring of projects in interface with Stakeholders and Product Owner, through the monitoring of OKR's, SLA's and optimization of all phases of the process;• Profitability analysis of the customer portfolio and presentation to the board and C-levels for new commercial strategies;• Customer retention and prospecting for new opportunities, including cross-selling;• Understand the main problems in the operation and the customer's pain to align improvements and make the process efficient;• Interface with the technical areas of the company and be the facilitator for solutions with the client and committed to the experience on their journey;

São Paulo E Região, Brasil

• Coordination of 8 team members to support the payment process in the client's operation in Brazil;• Develop means for the activities of the customer service team to be developed in accordance with the rules and procedures of the companies;• Coordination and implementation of the purchase order process with the customer;

São Paulo E Região, Brasil

• Manage payment approval chain with the customer;• Expense reimbursement compliance;• Coordinate accounts receivable GT related to the clients of the portfolio;

Lato Sensu Post-Graduation - Mba, Analytics - Data Science

• Enhance professional experience through the MBA module that provides managerial training; • Develop models for decision making.

Bachelor Of Technology (B.Tech.), Negócios Internacionais E Comércio Exterior

Activities and Societies: College Basketball