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Felipe Ureña Arce is listed as Service Desk Specialist Associate at Midland Credit Management, an Encore Capital Group Company, a with 749 employees, based in Costa Rica. AeroLeads shows a matched LinkedIn profile for Felipe Ureña Arce.
Felipe Ureña Arce previously worked as Service Desk Specialist at Midland Credit Management, An Encore Capital Group Company and Junior IT Supporter at Coloplast. Felipe Ureña Arce holds Técnico En Cyber Security, Computer And Information Systems Security/Information Assurance from Universidad Politécnica Internacional Costa Rica.
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Felipe Ureña Arce is a Service Desk Specialist Associate at Midland Credit Management, an Encore Capital Group Company. He is proficient in Inglés.
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San José, San José, Costa Rica
Ensure proper computer operation for company personnel's business tasks.Receiving, prioritizing,documenting incidents and help requests via phone,web portal,chat and email.Record all interactions ,tests and final resolutions.Provide suggestions for continuous improvement.
Cartago, Cartago, Costa Rica
Provided essential support via phone and ticket assignment to company collaborators varying from IT problems, installations, system access, Identity management, account security such as unlocks, resets, MFA set up etc. And overall, all software, tools used within the company. Use of systems such as Active Directory, Entra, Intune, Citrix, BeyondTrust, virtual desktops, and remote sessions.
Costa Rica
Dedicated MS Intune support with focus on MS premier clients. Specialized knowledge in resolving Intune-related issues, application policies, device enrollment, security, and compliance measure deployment. Collaborating with internal Microsoft technical teams to meet business objectives.
Costa Rica
Delivered expert assistance to corporate users, utilizing technologies such as Citrix, Service Now, Azure and Active Directory.Played a key role in incident management by receiving, recording, and cataloging information on incidents and requests, ensuring accurate documentation.
Costa Rica
Delivered expert assistance to corporate users, utilizing technologies such as Citrix, Service Now, Azure and Active Directory.Played a key role in incident management by receiving, recording, and cataloging information on incidents and requests, ensuring accurate documentation.
Costa Rica
Dispatch and case analysis, specializing in providing crucial support to engineers attending and executing urgent repairs on servers within their designated data centers. Proficient in utilizing a variety of dispatch tools and systems, including Salesforce and other advanced ticket management software.
Costa Rica
Customer service in telecommunications services and mass media account. Support through different information storage and data collection programs. Creation and verification of accounts for said services.
Other employees you can reach at midlandcredit.com. View company contacts for 749 employees →
Joseph M.
Colleague at Midland Credit Management, An Encore Capital Group CompanySan José Metropolitan Area, Costa Rica
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Angela Brooks
Colleague at Midland Credit Management, An Encore Capital Group CompanyRoanoke, Virginia, United States
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CA
Cindy Almazan
Colleague at Midland Credit Management, An Encore Capital Group CompanySan Diego, California, United States
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AA
Aishna Arora
Colleague at Midland Credit Management, An Encore Capital Group CompanyDelhi, India
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EL
Elizabeth Lay Sigmon
Colleague at Midland Credit Management, An Encore Capital Group CompanyRocky Mount, Virginia, United States
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GP
Gaurav Pathak
Colleague at Midland Credit Management, An Encore Capital Group CompanyDelhi, India
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JK
Jasleen Kaur
Colleague at Midland Credit Management, An Encore Capital Group CompanyDelhi, India
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CS
Cindy Samandram
Colleague at Midland Credit Management, An Encore Capital Group CompanyNew Delhi, Delhi, India
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JT
Jaison Thomas
Colleague at Midland Credit Management, An Encore Capital Group CompanyGurgaon, Haryana, India
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JR
Jody Ruedebusch
Colleague at Midland Credit Management, An Encore Capital Group CompanySt Cloud, Minnesota, United States
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Quick answers generated from the profile data available on this page.
Felipe Ureña Arce works for Midland Credit Management, an Encore Capital Group Company.
Felipe Ureña Arce is listed as Service Desk Specialist Associate at Midland Credit Management, an Encore Capital Group Company.
Felipe Ureña Arce is based in Costa Rica while working with Midland Credit Management, an Encore Capital Group Company.
Felipe Ureña Arce has worked for Midland Credit Management, An Encore Capital Group Company, Coloplast, Tek Experts, Ibm, and Kyndryl.
Felipe Ureña Arce's colleagues at Midland Credit Management, an Encore Capital Group Company include Joseph M., Angela Brooks, Cindy Almazan, Aishna Arora, and Elizabeth Lay Sigmon.
You can use AeroLeads to view verified contact signals for Felipe Ureña Arce at Midland Credit Management, an Encore Capital Group Company, including work email, phone, and LinkedIn data when available.
Felipe Ureña Arce holds Técnico En Cyber Security, Computer And Information Systems Security/Information Assurance from Universidad Politécnica Internacional Costa Rica.
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