Felix Garcia Email and Phone Number
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With over four years of experience in quality assurance and testing, I am passionate about delivering high-quality products and services that meet client needs and expectations. I have developed and applied testing processes for web applications, using tools and skills such as web testing, regression testing, smoke testing, and scrum.Currently, I work as a Spanish interpreter, where I leverage my bilingual skills and remote work certification to provide accurate and timely language services for various projects and clients. I enjoy working in a dynamic and multicultural environment, where I can learn from different perspectives and cultures. My goal is to continue to grow as a professional.
Transperfect
View- Website:
- transperfect.com
- Employees:
- 5651
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Spanish InterpreterTransperfect Sep 2022 - Present
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Quality Assurance SpecialistDish Network Technologies Oct 2017 - Jun 2022Greater New York City Area− Create detailed, comprehensive, and well-structured test plans and test cases.− Estimate, prioritize, plan, and coordinate testing activities.− Identify, record, document thoroughly and track bugs.− Perform thorough regression testing when bugs are resolved.− Develop and apply testing processes for new and existing products to meet client needs.Tools/skills: Web Testing, Regression Testing, Smoke Testing, Scrum -
Field Service SpecialistDish Network Oct 2016 - Oct 2017Greater New York City Area• Repaired satellite TV system in customers home• Maintained inventory in a company provided vehicle• Completed installation and demonstrated the value of Dish product to customers• Maintained open communication with regional and local management• Received and implemented feedback received from local/regional/national management -
Training ManagerAlorica Sep 2013 - Oct 2016• Oversaw the top performing training team nationwide for my line of business • Developed an effective transition process that reduced attrition from training into production • Reduced performance gap from new employees to tenured by creating a more robust and detailed training curriculum.• I was able to maintain the same training team for most of my tenure by addressing trainers need in a timely manner within company guidelines• I was able to reduce the overall training cost by reducing attrition and using more cost effective methods and tools. -
TrainerAlorica Apr 2012 - Sep 2013Dominican Republic• Assisted in the launch of new LOB. • Conducted language training for new employees. • Conducted new hire training, and continued education courses for current employees. • Maintained and reported on site training completion.• Assisted training manager in training coordination.
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TrainerStream Global Services Nov 2008 - Apr 2012Dominican Republic• Conducted language training for new employees. • Conducted new hire training, and continued education courses for current employees. • Maintained and reported on site training completion.• Assisted training manager in training coordination. -
Customer Service RepresentativeStream Global Services Mar 2010 - Nov 2010Dominican Republic• Assisted customer with technical and billing needs• Provided excellent customer service• Maintained a performance rating of exceeds during tenure as Customer service representative
Felix Garcia Skills
Felix Garcia Education Details
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Business Administration And Management, General -
August MartinGeneral Studies
Frequently Asked Questions about Felix Garcia
What company does Felix Garcia work for?
Felix Garcia works for Transperfect
What is Felix Garcia's role at the current company?
Felix Garcia's current role is Experienced QA Software Tester | Ensuring Software Excellence.
What is Felix Garcia's email address?
Felix Garcia's email address is fe****@****ish.com
What is Felix Garcia's direct phone number?
Felix Garcia's direct phone number is +171823*****
What schools did Felix Garcia attend?
Felix Garcia attended Passaic County Community College, August Martin.
What are some of Felix Garcia's interests?
Felix Garcia has interest in Children, Civil Rights And Social Action, Politics, Environment, Education, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Felix Garcia known for?
Felix Garcia has skills like Training, Call Centers, Customer Satisfaction, Customer Service, Team Leadership, Customer Experience, Bpo, Management, Process Improvement, Workforce Management, Team Building, Performance Management.
Who are Felix Garcia's colleagues?
Felix Garcia's colleagues are Ana Nañez, Beijing Production Transperfect Translations, Ana Yuste Prieto, Hyun Jo, Shweta Kolate, Chloé Adam, Mario Garcia.
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Felix Garcia
San Diego, Ca3hotmail.com, lplfinancial.com, lpl.com1 1 617 4XXXXXXX
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Felix Garcia
Belmont, Ca1delta.com -
Felix Garcia
Superintendent @ Mesa Vista Consolidated Schools | Certified Business/Executive CoachOjo Caliente, Nm
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