Felix Rojas Email and Phone Number

Apr 2013 – Oct 2018 Senior Professional Technical Support• Provides modification and upgrades of loop sorters.• Knowledgeable of all aspects of Tilt Tray and Cross Belts S3000 and S4000 sorters.• Well working with S2000 sorter and familiar with Tilt Tray Medium Duty Sorter.• Excellent commissioning skills with outstanding performance as a Lead Commissioner on several projects.• Provides status report which include personnel forecasting, tasks progress and overall completion calculations of commissioning and upgrades projects.• Flawless collaboration with different multi-discipline engineering teams.• Performs controls and electrical testing to provide feedback to programmers and design engineer.• Executes tasks as a standalone resource or as part of an engineer team.• Attends and presents ideas and suggestions during design reviews and project meetings.• Ensures products and projects compliance.• Great customer service with many excellent reviews from clients.

• Provided advice and solution on all material handling and automation needs at the Miami P&DC and South Florida L&DC.• Interfaced with H.Q. Engineering to set specification on automation and material handling equipment.• Provided Operational Support to OSS with Flat Sequencing Systems and Tray Management System.• Created and implements Operational Space Layouts to increase efficiency in operations and equipment changes.• Analyzed and made recommendations to improve indicators such as pieces at risk and system thru put.• Facilitated and distributed information about equipment availability and statistics.• Provided data on system performance to Miami, South Florida L&DC and South Florida P&DC on system performance.• Maintained Postal equipment such as Crisplant loop sorter, discharge chutes, inductions units, linear motors and conveyors.• Assigned task routes to team of mechanics and technicians to repair and maintain critical postal equipment.• Developed schedules, timetables and reports on equipment performance during running tours.• Tasked with leading, planning, modifying realignment of power, control and network systems for a plant-wide materials handling and loop sorter system.• Developed and conducted theoretical and hands-on training to maintenance personal on automation devices• Developed and conducted training for non-technical personnel in the use of the system's web-based interface.

• Responsible for all aspects of software and network installation, integration and test forplant-wide materials handling systems at two USPS Process and Distribution centers.• Focused on outstanding customer service by taking care of customer needs, questions and suggesting solutions to their issues.• Worked seamlessly as part of teams of electricians, engineers and mechanics to accomplish tasks assigned. • Developed and deployed a system alarm matrix that resulted in a 30% fault reduction• Trained and mentored Operations and Maintenance personnel at customer facilities.• Responsible for providing technical support for customer technical hotline.• Developed System Human to Machine interface to monitor alarm messages and production• Problem-solving tasks included:o Computer and network system debugging using UNIX, QNX, Oracle and SQLo Control system debugging using Programmable Logic Controller toolso System administration of QNX, IBM RISC 6000 & HP Proliant DL3080• Coordinated efforts of electronics technicians and installers to accelerate integration of conveyor systems• Developed tools and utilities which enhanced the management, readiness, reliability and status reporting of these systems and technicians and operation personnel on the use of these tools.