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Felix Woo is listed as IT Operations Lead | Driving IT Service Excellence and Management | Expertise in ITSM, Microsoft 365, SAP, ServiceNow, GxP, Cybersecurity, and Compliance. at Touchlight, a company with 62 employees, based in Reading, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Felix Woo.
Felix Woo previously worked as IT Operations Lead at Touchlight and System Manager at Onsemi. Felix Woo holds Master'S Degree, Science In Information Technology from The Hong Kong Polytechnic University.
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As an accomplished IT Operations Lead, I specialize in bridging IT and business to drive service excellence, compliance, and innovation in highly regulated environments. With extensive experience in the pharmaceutical and biotechnology sectors, I excel in delivering transformative IT strategies that enhance operational resilience and scalability.I bring deep expertise in IT Service Management (ITSM), Microsoft 365, SAP, ServiceNow, GxP compliance, cybersecurity, and regulated IT environments. My career is defined by successfully leading IT initiatives that align with business goals and improve productivity while ensuring adherence to stringent compliance requirements.Key Achievements• Compliance Leadership: Delivered seamless GxP compliance by validating mission-critical systems, including LIMS, MES, and ERP.• Global Cybersecurity Impact: Spearheaded the rollout of a Data Loss Prevention (DLP) solution across 300,000 devices, fortifying cybersecurity across global operations.• Optimized Connectivity: Deployed Juniper Wi-Fi Access Points, enhancing manufacturing efficiency and connectivity in regulated facilities.• Digital Transformation: Led Microsoft 365 and Teams migrations, improving collaboration and agility across the organization.I am passionate about leveraging emerging technologies like IoT, AI, and predictive analytics to enable real-time insights and accelerate operational success. My goal is to empower organizations with scalable, innovative IT solutions that drive compliance, productivity, and excellence in life sciences.What I Bring to Your Organization• Proven track record of IT service excellence and management.• Expertise in implementing robust, secure IT infrastructures tailored to regulated environments.• Strategic vision for driving digital transformation and aligning IT with business objectives.I thrive on solving complex challenges and delivering IT solutions that help organizations achieve their mission of improving lives through science and technology.
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Orchestrating day-to-day IT operations with a focus on optimizing Microsoft Azure, Exchange, SharePoint, OneDrive, Intune, SAP, and ServiceNow. Spearheading the management of crucial infrastructure components, including Cisco switches and WIFI, to ensure robust and seamless IT functionality.
Bracknell, England, United Kingdom
Hong Kong SAR
Other employees you can reach at touchlight.com. View company contacts for 62 employees →
Shyam Thapa
Colleague at TouchlightLondon, England, United Kingdom, United Kingdom
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Nitharsan Raveendran
Colleague at TouchlightLondon, England, United Kingdom, United Kingdom
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Sigita Tamašauskaitė
Colleague at TouchlightLondon Area, United Kingdom, United Kingdom
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Habiba Tariq
Colleague at TouchlightAshford, England, United Kingdom, United Kingdom
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Jenna Lam
Colleague at TouchlightLondon Area, United Kingdom, United Kingdom
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Sarah Cooling
Colleague at TouchlightLondon, England, United Kingdom, United Kingdom
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Khushbo D.
Colleague at TouchlightLondon Area, United Kingdom, United Kingdom
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Gemma Hoynes
Colleague at TouchlightKingston Upon Thames, England, United Kingdom, United Kingdom
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Elena Stoyanova, Phd
Colleague at TouchlightLondon, England, United Kingdom, United Kingdom
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Delphine Peacock
Colleague at TouchlightGuildford, England, United Kingdom, United Kingdom
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Felix Woo works for Touchlight.
Felix Woo is listed as IT Operations Lead | Driving IT Service Excellence and Management | Expertise in ITSM, Microsoft 365, SAP, ServiceNow, GxP, Cybersecurity, and Compliance. at Touchlight.
Felix Woo is based in Reading, England, United Kingdom while working with Touchlight.
Felix Woo has worked for Touchlight, Onsemi, and Fairchild - Now Part Of On Semiconductor.
Felix Woo's colleagues at Touchlight include Shyam Thapa, Nitharsan Raveendran, Sigita Tamašauskaitė, Habiba Tariq, and Jenna Lam.
You can use AeroLeads to view verified contact signals for Felix Woo at Touchlight, including work email, phone, and LinkedIn data when available.
Felix Woo holds Master'S Degree, Science In Information Technology from The Hong Kong Polytechnic University.
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