Felix Johnson

Felix Johnson Email and Phone Number

Felix Johnson's Location
Washington, District of Columbia, United States, United States
Felix Johnson's Contact Details

Felix Johnson personal email

About Felix Johnson

Felix Johnson is a visionary, connoisseur, and curator with over 20 years of experience in fashion retail, passionately connecting clients to his love of style. Having honed his expertise at industry giants such as Banana Republic, Nordstrom, Saks, H&M, Prada, and Dior, Felix excelled in overseeing store operations, leading and motivating teams to achieve sales targets, and delivering exceptional customer service. Despite his successes, Felix identified two critical gaps: the lack of support for emerging luxury brands, particularly those by underrepresented designers, and a shift away from the essential selling ceremony in the retail experience. Driven by his proactive and adaptable approach to problem-solving, Felix founded The FELIX Experience to bridge these gaps and reinvigorate the luxury retail landscape.

Felix Johnson's Current Company Details

Felix Johnson Work Experience Details
  • Kw Metro Center
    Real Estate Agent
    Kw Metro Center Nov 2022 - Nov 2024
    -Exemplary Sales Performance: Demonstrated a consistent history of surpassing property sales targets, showcasing a proven track record of success in the real estate industry.-Mastery of Market Analysis and Valuation: Possess a deep expertise in market analysis and property valuation, allowing for the formulation of precise pricing recommendations and the development of effective marketing strategies that maximize property values.-Effective Negotiation and Communication: Skillfully employ strong negotiation and communication skills, which have cultivated positive relationships with clients, colleagues, and industry experts. These relationships have contributed to seamless transactions and consistently high levels of customer satisfaction.
  • Voilà For Influencers
    Email Campaign Manager And Brand Liaison
    Voilà For Influencers Jun 2020 - May 2023
    Remote
    -Email Marketing Strategy: Developed and executed highly effective email marketing campaigns through Mailchimp which significantly increased user engagement and conversion rates. Crafted compelling email content, managed subscriber lists, and employed data-driven insights to optimize email delivery, leading to an average of 30% in open rates.-Brand Liaison and Collaboration: Collaborated with renowned fashion brands to establish and maintain strong partnerships. Managed communication and negotiation with brand representatives, facilitating the integration of new brands and promotions with over 1,000 partnerships.-Analytics and Performance Tracking: Implemented robust analytics tools to monitor email marketing and brand liaison performance. Regularly analyzed KPIs, tracked campaign success, and reported on key metrics to senior management.
  • Redfin
    Licensed Home Sales Advisor
    Redfin Feb 2022 - Nov 2022
    -Consultation on Redfin's Real Estate Solutions: Offer expert guidance to prospective sellers, presenting and evaluating the full spectrum of Redfin's real estate products and services. Tailor recommendations to individual needs, helping clients choose between cash offers and traditional listings.-Rapid and Precise Market Analysis: Deliver prompt and precise comparative market analyses for home valuation inquiries, ensuring sellers receive an accurate assessment of their property's worth.-Conduct Online Sales Presentations: Take the lead in online sales presentations, showcasing the value and benefits of Redfin's offerings to potential clients with persuasive and informative presentations.
  • Samson Properties
    Email Marketing Specialist
    Samson Properties May 2021 - Feb 2022
    -Email Campaign Management: Spearheaded the creation and oversight of email campaigns for both internal corporate and external recruiting communications, ensuring seamless execution and alignment with organizational objectives.-Engagement-Driven Strategy Development: Formulated and executed email strategies aimed at boosting engagement through rigorous A/B testing and meticulous list segmentation, resulting in higher open and click-through rates.-Cross-Functional Collaboration: Collaborated closely with event planning, social media, education, and recruiting teams to synergistically coordinate and execute comprehensive campaigns, effectively driving traffic through diverse marketing channels.
  • Alexis Bittar
    Store Manager
    Alexis Bittar Nov 2018 - Sep 2020
    Washington, District Of Columbia
    -Supervise Team and Task Allocation: Oversee a dedicated staff, effectively preparing work schedules and delegating specific responsibilities to ensure efficient operations.-Strategic Marketing and Public Relations Leadership: Formulate comprehensive marketing strategies and PR initiatives aimed at enhancing local brand recognition. Organize and execute events to bolster top-line sales, thereby optimizing profitability.-Performance Analytics and Improvement: Scrutinize financial statements, sales reports, and other performance metrics to gauge productivity and goal attainment. Identify areas warranting cost reduction and program enhancements to drive operational efficiency.
  • Tadashi Shoji
    Store Manager
    Tadashi Shoji Jun 2018 - Nov 2018
    Washington D.C. Metro Area
    -Enhance Profitability via Sales Training and Troubleshooting: Elevate profitability by implementing robust sales training programs and identifying and addressing profit loss areas with strategic troubleshooting measures.-Foster Customer Loyalty with Superior Service and Targeted Email Marketing: Cultivate repeat business by providing exceptional customer service and executing precisely targeted, store-level email marketing campaigns.-Optimize Employee Roles for Store Needs: Strategically allocate employees to specific roles, aligning their duties with the unique requirements of the store, ensuring operational efficiency and customer satisfaction.
  • Belk
    Flagship Sales Team Manager
    Belk Aug 2017 - May 2018
    Flowood, Mississippi
    -Develop Visual Store Strategy Aligned with Market Trends: Formulate a compelling store strategy informed by current market trends, ensuring a visually appealing and relevant shopping environment.-Strategic Work Assignment: Delegate tasks among team members by assessing both company requirements and individual strengths and job expertise, optimizing team efficiency.-Data-Driven Sales Analysis: Scrutinize weekly sales reports to derive insights and develop employee and product placement strategies rooted in customer purchasing patterns and foot traffic trends for enhanced sales performance.
  • H&M
    Store Manager
    H&M May 2016 - Aug 2017
    Annapolis, Maryland
    -Sales & Profit Management: Drive Sales and Profit Management through the development and execution of strategies aimed at achieving revenue and profit goals, all while prioritizing the Best Customer Experience. Regularly analyze Sales & Profit KPIs and collaborate with the District Team to ensure effective hours planning that aligns with the sales budget for optimal results.-People and Team Development: Drive the development of high-performing teams by overseeing recruitment, training, succession planning, and performance management aligned with H&M's best practices (ROTD), fostering continuous growth and a feedback culture in daily operations.-Operational Excellence: Achieve Operational Excellence by optimizing scheduling for increased conversion, prioritizing sales-driving actions and maintaining optimal inventory levels through collaboration with the Store Management Team, District, and Store teams. Additionally, ensure strict adherence to H&M standards in store execution, customer service, loss prevention, and compliance with audit guidelines and routines.
  • Christian Dior Couture
    Operations Manager
    Christian Dior Couture Oct 2015 - Mar 2016
    Washington, District Of Columbia, United States
    -Comprehensive Non-Selling Function Oversight: Collaborate closely with Boutique Management as an integral part of the leadership team to efficiently manage non-selling functions. This encompasses POS operations, shipping and receiving, after-sales service, loss prevention, supply orders, and facilities maintenance.-Compliance and Training Champion: Lead the way in ensuring associates adhere to Company standards, providing coaching and training to enhance their proficiency in operational tasks, including POS and return procedures. Additionally, maintain a watchful eye over the accuracy of receiving, transfers, and inventory management, upholding rigorous inventory standards.-Operational Excellence and Security Assurance: Pledge a commitment to operational excellence by upholding secure back-of-house operations, and maintaining proper facility organization and setup. Oversee opening and closing procedures, manage payroll, and coordinate associate schedules to enhance service efficiency and productivity, all while maintaining the upkeep of facilities and equipment.
  • Prada Group
    Operations Supervisor
    Prada Group May 2015 - Oct 2015
    Mclean, Virginia, United States
    -Efficient Inventory Management: Expertly handle the physical unloading and loading of incoming and outgoing products, ensuring a seamless match between products and accompanying documents. Skillfully load products into the system, meticulously checking carton contents and labeling scheduled categories.-Organized Stockroom Management: Employ a structured approach to arrange products in the stockroom, following specific classification criteria while maintaining the integrity of stored items. Conduct regular checks on carton integrity and keep the stockroom in a consistently tidy and organized state.-System-driven Logistics Coordination: Proficiently prepare goods for repair, accurately recording their movements in the system. Additionally, efficiently prepare items for transfer to other stores or the central warehouse, meticulously managing the system-based downloading process.
  • Banana Republic
    Customer Experience Supervisor
    Banana Republic Oct 2014 - May 2015
    Washington, District Of Columbia, United States
    -Brand Expertise and Exceptional Customer Experience: Dedicated to mastering the brand's selling behaviors and leading by example to provide an exceptional customer experience, ensuring that each customer receives a personalized and engaging interaction.-High-Performance Team Building: Drive a culture of high performance and engagement by recruiting, hiring, and developing talent. Foster team growth and accountability through teaching, coaching, and providing constructive feedback to enhance their capabilities.-Customer-Centric Leadership and Operational Efficiency: Lead with a customer-centric mindset, ensuring that strategies and processes prioritize customer needs while delivering results. Drive store sales, maximize efficiencies, and enhance productivity. Additionally, promote community involvement and adapt team priorities to meet customer and business partner requirements. Provide hands-on supervision to an operational, service, or administrative team at the front line.
  • Macy'S
    Executive Sales Manager
    Macy'S May 2012 - Apr 2014
    New York, New York, United States
    -Team Building and Customer Engagement: Successfully assemble a motivated and customer-centric team, dedicated to providing memorable shopping experiences, fostering enthusiasm, and driving customer engagement.-Sales Leadership and Operational Efficiency: Exceed sales goals by championing Macy's initiatives through coaching, recognition, and optimizing productivity. Utilize sales data and Star Rewards information to enhance colleague recognition, and develop strategies to improve results while efficiently managing selling support and other operational areas.-Talent Management and Retention: Implement ongoing Talent Analysis and career progression plans, resulting in reduced turnover and the retention of top talent. Proactively fill open positions with a priority on internal colleagues in key areas, conduct interviews, oversee training, and manage team performance to meet or exceed expectations while resolving colleague issues and fostering growth.
  • Banana Republic
    Merchandise Presentation Supervisor
    Banana Republic May 2010 - May 2012
    Philadelphia, Pennsylvania, United States
    -Strategic Visual Merchandising Leadership: Spearheads end-to-end Men's and Women's visual merchandising strategy development, demonstrating strong business acumen and creative problem-solving to create compelling retail environments. Drives seasonal Windows styling and resource development, ensuring top store elevations and staying attuned to market trends and competition for fresh and impactful store experiences.-Coordinated Product Storytelling: Develops clear visual merchandising strategies each season to drive business growth. Manages assortment changes across the product pipeline to maintain visual coherence and product storytelling. Aligns strategies with seasonal objectives and brand priorities, identifying opportunities for efficiency and effectiveness.-Cross-Functional Collaboration and Consistency: Builds robust cross-functional partnerships with Merchandising, Design, and Inventory Management to influence product assortments and maximize opportunities within the product line. Collaborates with Field Visual counterparts to ensure consistent, high-quality in-store presentations across the fleet. Utilizes business acumen and persuasive skills to inspire creative thinking and foster meaningful dialogue with business partners, challenging the status quo to evolve the brand's work.
  • Banana Republic
    Customer Experience Supervisor
    Banana Republic Dec 2007 - May 2010
    Bethesda, Maryland, United States
    -Brand Expertise and Exceptional Customer Experience: Dedicated to mastering the brand's selling behaviors and leading by example to provide an exceptional customer experience, ensuring that each customer receives a personalized and engaging interaction.-High-Performance Team Building: Drive a culture of high performance and engagement by recruiting, hiring, and developing talent. Foster team growth and accountability through teaching, coaching, and providing constructive feedback to enhance their capabilities.-Customer-Centric Leadership and Operational Efficiency: Lead with a customer-centric mindset, ensuring that strategies and processes prioritize customer needs while delivering results. Drive store sales, maximize efficiencies, and enhance productivity. Additionally, promote community involvement and adapt team priorities to meet customer and business partner requirements. Provide hands-on supervision to an operational, service, or administrative team at the front line.

Felix Johnson Skills

Merchandising Retail Fashion Sales Customer Service Visual Merchandising Inventory Management Apparel Retail Sales Microsoft Office Store Management Time Management Styling Trend Analysis Event Planning Loss Prevention Leadership Microsoft Word Microsoft Excel Trend Pos Management Recruiting Inventory Control Store Operations Driving Results Training Sales Management Team Building Budgets Business Development Small Business Retail Banking Coaching Leadership Development Entrepreneurship Profit Window Displays Hiring Public Speaking Customer Relationship Management Customer Satisfaction Employee Training New Store Openings Strategic Planning Luxury Goods Customer Experience Communication Succession Planning Accountability

Felix Johnson Education Details

Frequently Asked Questions about Felix Johnson

What is Felix Johnson's email address?

Felix Johnson's email address is fj****@****hoo.com

What schools did Felix Johnson attend?

Felix Johnson attended Virginia Commonwealth University, Morehouse College, Studio Jewelers.

What skills is Felix Johnson known for?

Felix Johnson has skills like Merchandising, Retail, Fashion, Sales, Customer Service, Visual Merchandising, Inventory Management, Apparel, Retail Sales, Microsoft Office, Store Management, Time Management.

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